2/5 Poor
Samantha
Traveled with family
Jul 2, 2022
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The only pleasant thing here were the staff. Was never told there would be no dining at the hotel. Very inconvenient to say the least with the cost of the rooms. Was to include complimentary breakfast to which no compensation was offered. Hairdryer hung off the wall and wouldn’t work but staff kindly brought us a hairdryer upon request. Then the plug wouldn’t work in the bathroom to plug it in. Had to use a plug in the room at floor level with a 2’ cable. Water tap in the bath was not attached, microwave older than time. Bathroom door creaked so badly woke anyone up. AC was 1 setting regardless of what you set it at, could not cool the room down. Bugs found crawling across armchair in the room. Pool towels were the size of postage stamps. Although the pool area was nice. Final night there had to endure a smoke detector chirping somewhere on our floor. I would never recommend this hotel at the cost of $200 a night. I’ve been to much more beautiful hotels for less that offer somewhere to at least eat at and aren’t falling apart. Very disappointing. :(
Stayed 5 nights in Jun 2022