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citizenM Los Angeles Downtown

4.0 star property
Upscale hotel near L.A. Live

Choose dates to view prices

your current months are August, 2024 and September, 2024.
August 2024
September 2024

Photo gallery for citizenM Los Angeles Downtown

Interior detail
Exterior
Room, 1 King Bed | View from room
Reception
Fitness facility

Reviews

9.2

Wonderful

Popular amenities

  • Restaurant
  • Breakfast available
  • Bar
    BarBar
  • 24/7 front desk
    24/7 front desk24/7 front desk
  • Gym
    GymGym
  • Air conditioning
    Air conditioningAir conditioning

Check-in time

2:00 PM

Check-out time

11:00 AM

Most relevant reviews

ExperimentalCarousel

10/10 Excellent

The best hotel i ever been.
Angelyn
Jul 27, 2024
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About the neighborhood

Map
361 South Spring Street, Los Angeles, CA, 90013

What's nearby

  • Walt Disney Concert Hall - 11 min walk
  • L.A. Live - 2 min drive
  • Crypto.com Arena - 2 min drive
  • Los Angeles Convention Center - 3 min drive
  • Dodger Stadium - 8 min drive

Getting around

  • Historic Broadway Station - 5 min walk
  • Los Angeles Union Station - 18 min walk
  • Hawthorne, CA (HHR-Hawthorne Municipal) - 22 min drive

Restaurants

  • ‪Precinct - ‬2 min walk
  • ‪Blue Bottle Coffee - ‬3 min walk
  • ‪KazuNori - ‬3 min walk
  • ‪Eggslut - ‬3 min walk
  • ‪Golden Road Brewing - ‬3 min walk

About this property

citizenM Los Angeles Downtown

Upscale hotel near L.A. Live
Near Walt Disney Concert Hall, citizenM Los Angeles Downtown provides a bar, a 24-hour gym, and a 24-hour business center. Be sure to enjoy a meal at canteenM, the on-site restaurant. Guests can connect to free in-room WiFi.
You'll also find perks like:
  • Buffet breakfast (surcharge), express check-out, and express check-in
  • Smoke-free premises, a TV in the lobby, and an elevator
  • 5 meeting rooms, luggage storage, and a computer station
  • Guest reviews say great things the breakfast, helpful staff, and location
Room features
All 315 rooms offer comforts such as premium bedding and iPads, in addition to perks like laptop-friendly workspaces and air conditioning. Guest reviews speak positively of the clean rooms at the property.
Other amenities include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with rainfall showers and eco-friendly toiletries
  • LED TVs with cable channels
  • Wardrobes/closets, refrigerators, and heating

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available for a fee: USD 21 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • canteenM

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 24-hour business center
  • 5 meeting rooms
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 9 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2021
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Smoke-free property
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • iPad
  • LED TV with cable channels

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 39
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions and an access code; front desk staff will greet guests on arrival

Access methods

Access code, staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 10 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 21.00 per person
  • Late check-out fee: USD 39 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property uses wind energy, plus eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed

Property is also known as

citizenM Los Angeles Downtown Hotel
citizenM Los Angeles Downtown Los Angeles
citizenM Los Angeles Downtown Hotel Los Angeles

Frequently asked questions

Is citizenM Los Angeles Downtown pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at citizenM Los Angeles Downtown?

As of Jul 27, 2024, prices found for a 1-night stay for 2 adults at citizenM Los Angeles Downtown on Aug 18, 2024 start from $126.65, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at citizenM Los Angeles Downtown?

This property doesn't offer parking.

What time is check-in at citizenM Los Angeles Downtown?

Check-in start time: 2:00 PM; Check-in end time: midnight.

What time is check-out at citizenM Los Angeles Downtown?

Check-out is at 11:00 AM. Late check-out is available for USD 39 (subject to availability).

Where is citizenM Los Angeles Downtown located?

Located in Downtown Los Angeles, this hotel is within a 15-minute walk of Grand Central Market and Walt Disney Concert Hall. L.A. Live and Crypto.com Arena are also within 2 mi (3 km). Historic Broadway Station is only a 5-minute walk and Pershing Square Station is 6 minutes.

citizenM Los Angeles Downtown Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1611 out of 2186 reviews" "
Rating 8 - Good. 364 out of 2186 reviews" "
Rating 6 - Okay. 113 out of 2186 reviews" "
Rating 4 - Poor. 39 out of 2186 reviews" "
Rating 2 - Terrible. 59 out of 2186 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Angelyn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best hotel i ever been.
Stayed 3 nights in Jul 2024

8/10 Good

Binod

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is a great place in downtown, close to amenities, restaurant and marketplace.
Stayed 3 nights in Jul 2024

10/10 Excellent

Miurka

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024

10/10 Excellent

Miurka N Rivera

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great. Rooms were comfy, they had a canteen and overall, I would stay again. However, the area around the hotel is not safe and it’s dirty, but it’s not their fault. Just be careful.
Stayed 2 nights in Jul 2024

10/10 Excellent

Estevan

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although our stay was short, it was a very comfortable one!
Stayed 1 night in Jul 2024

6/10 Okay

Forough

Stayed 3 nights in Jul 2024

10/10 Excellent

Jessica

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a good stay. But there were things where the room was not cleaned on days where we asked it to be cleaned.
Stayed 7 nights in Jul 2024

10/10 Excellent

Leslie

Stayed 4 nights in Jul 2024

10/10 Excellent

Marcos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a very lovely hotel! Very modern and chic. The room was so beautiful and comfy! They even lock the front doors after 7pm to keep it safe so you can only enter with a key or by pressing the intercom button!
Stayed 4 nights in Jul 2024

10/10 Excellent

Winnie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Within walking distance to The Broad and other venues within that area. A block away from metro station. But sadly, downtown is not an area I feel comfortable walking around by myself at night. But the hotel was great. Loved being able to control everything on my room from the app on my phone, including streaming entertainment onto TV, controlling room temperature, lighting etc. Well designed rooms, has everything I needed (desk to work from, a comfortable chair, and a bench to put things on). Staff were on hand to help even though there's contactless check-in.
Stayed 3 nights in Jul 2024

8/10 Good

Kimberly

Liked: Cleanliness, staff & service
Nice place!
Stayed 5 nights in Jul 2024

10/10 Excellent

Georgia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved how safe I felt in the building, especially at night. The staff was very nice and professional. Definitely booking again when I'm back in LA!!
Stayed 3 nights in Jul 2024

2/10 Terrible

Bryan

Traveled with family
Disliked: Staff & service, property conditions & facilities
We had to cancel need to contact someone!
Stayed 1 night in Jul 2024

10/10 Excellent

Darlene

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

4/10 Poor

Margaret, Caldwell

Liked: Cleanliness
Stayed 3 nights in Jul 2024

10/10 Excellent

Michael

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Loved it but
Stayed 2 nights in Jul 2024

10/10 Excellent

Mikaela Andrea

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very impressed given our rate. In the historic arts area, so many food options and easy to Uber around. Loved the architecture.
Stayed 4 nights in Jul 2024

8/10 Good

SHUI MAN

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 3 nights in Jul 2024

10/10 Excellent

Boston

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A great modern funky hotel. While we were a little uncertain with the area around (which obviously can’t be controlled by the hotel) we had no safety issues. We did not walk around at night however.
Stayed 3 nights in Jul 2024

10/10 Excellent

Erik

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay …
Stayed 3 nights in Jul 2024

8/10 Good

Hilario

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I would have liked to have parking available- there was not No iron or iron board in room Soap and lotion available was terrible It was a nice room, like a modern pod Very small but perfect for me Staff was always available, friendly and helpful
Stayed 2 nights in Jul 2024

10/10 Excellent

Hulices

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very nice
Stayed 3 nights in Jul 2024

8/10 Good

Reginia

Good
Stayed 3 nights in Jul 2024

10/10 Excellent

Claude

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect
Stayed 3 nights in Jul 2024

10/10 Excellent

Xavier

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff
Stayed 2 nights in Jul 2024

General hotel information

Reasons to Book
Spacious Rooms & Comfortable Beds
Check-In Time
2:00 PM
Check-Out Time
11:00 AM
Star Rating
4.0