Holiday Inn Amarillo West Medical Center, an IHG Hotel

3.0 star property
Art Deco Amarillo hotel in Soncy with a 24-hour fitness center

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your current months are August, 2024 and September, 2024.
August 2024
September 2024

Photo gallery for Holiday Inn Amarillo West Medical Center, an IHG Hotel

Exterior
Indoor pool
Pillowtop beds, individually furnished, desk, blackout drapes
Daily cooked-to-order breakfast for a fee
Reception

Reviews

8.2

Very good

Popular amenities

  • Bar
    BarBar
  • Breakfast available
    Breakfast availableBreakfast available
  • Hot Tub
    Hot TubHot Tub
  • Housekeeping
    HousekeepingHousekeeping
  • Pet friendly
    Pet friendlyPet friendly
  • Pool
    PoolPool

Most relevant reviews

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About the neighborhood

Map
8231 W Amarillo Blvd, Amarillo, TX, 79124

What's nearby

  • Baptist St. Anthony's Health Care System - 16 min walk
  • Westgate Mall - 20 min walk
  • Northwest Texas Hospitals - 3 min drive
  • Texas Tech University Health Sciences Center - 3 min drive
  • Cadillac Ranch - 6 min drive

Getting around

  • Amarillo, TX (AMA-Rick Husband Amarillo Intl.) - 20 min drive

Restaurants

  • ‪Cafeteria & Grill - ‬3 min drive
  • ‪Jason's Deli - ‬4 min drive
  • ‪McDonald's - ‬2 min drive
  • ‪Starbucks - ‬2 min drive
  • ‪Joe Taco - ‬16 min walk

About this property

Holiday Inn Amarillo West Medical Center, an IHG Hotel

Hotel located in Soncy
You can look forward to a coffee shop/cafe, dry cleaning/laundry services, and a bar at Holiday Inn Amarillo West Medical Center, an IHG Hotel. For some rest and relaxation, visit the spa tub. The on-site American cuisine restaurant, Flame Bistro, features kids' meals and breakfast. In addition to a 24-hour gym and a 24-hour business center, guests can connect to free in-room WiFi.
You'll also find perks like:
  • An indoor pool
  • Cooked-to-order breakfast (surcharge), an electric car charging station, and express check-out
  • Express check-in, wedding services, and a 24-hour front desk
  • ATM/banking services, luggage storage, and an elevator
  • Guest reviews speak highly of the helpful staff
Room features
All 151 individually furnished rooms offer comforts such as pillow menus and air conditioning, as well as amenities like free WiFi and free weekday newspapers. Guest reviews speak positively of the clean rooms at the property.
More conveniences in all rooms include:
  • Pillowtop mattresses and free cribs/infant beds
  • Bathrooms with shower/tub combinations and free toiletries
  • 37-inch HDTVs with premium channels
  • Refrigerators, microwaves, and coffee/tea makers

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available for a fee: USD 10.99 to 10.99 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Flame Bistro

Things to do

  • 24-hour gym
  • Indoor pool
  • Spa tub
  • TV in common areas

Family friendly

  • Free crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business center
  • Conference center (1,800 square feet of space)
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Art Deco architecture
  • Ballroom
  • Built in 2011
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium cable channels
  • iPod dock

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Individual furnishings
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 35.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 10.99 to 10.99 per person
  • Pet fee: USD 35.00 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Amarillo West
Holiday Inn Hotel Amarillo West
Holiday Inn Amarillo West Medical Hotel Amarillo
Holiday Inn Amarillo West Hotel

Frequently asked questions

Does Holiday Inn Amarillo West Medical Center, an IHG Hotel have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Holiday Inn Amarillo West Medical Center, an IHG Hotel?

As of Jul 27, 2024, prices found for a 1-night stay for 2 adults at Holiday Inn Amarillo West Medical Center, an IHG Hotel on Aug 18, 2024 start from $99.2, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Holiday Inn Amarillo West Medical Center, an IHG Hotel pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of USD 35.00 per accommodation, per stay. Service animals are exempt from fees.

What time is check-in at Holiday Inn Amarillo West Medical Center, an IHG Hotel?

Check-in begins at 3:00 PM.

What time is check-out at Holiday Inn Amarillo West Medical Center, an IHG Hotel?

Check-out is at 11 AM.

Where is Holiday Inn Amarillo West Medical Center, an IHG Hotel located?

Located in Soncy, this hotel is within 1 mi (2 km) of Vibra Hospital of Amarillo, Shops At Soncy, and Baptist St. Anthony's Health Care System. Westgate Mall and Don and Sybil Harrington Cancer Center are also within 1 mi (2 km).

Holiday Inn Amarillo West Medical Center, an IHG Hotel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 504 out of 1002 reviews" "
Rating 8 - Good. 231 out of 1002 reviews" "
Rating 6 - Okay. 131 out of 1002 reviews" "
Rating 4 - Poor. 64 out of 1002 reviews" "
Rating 2 - Terrible. 72 out of 1002 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Sanovia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved this hotel. Deborah, who checked us in was wonderful. I was very happy when it was also her who checked me out. She is professionally warm. The room was tastefully decorated and clean. Beds were comfortable. Everyone was professional and I will certainly stay here again. Thanks for a great stay and thank you to Deborah for being welcoming and kind.
Stayed 1 night in Jul 2024

8/10 Good

Victoria

Liked: Staff & service
Rooms need to be updated, mainly bathrooms. Shower wasn’t fully cleaned prior to arrival.
Stayed 1 night in Jul 2024

2/10 Terrible

Vanica

Business traveler, Traveled with pets, Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Shower/tub was extremely dirty. Bed was poorly made, worst Holiday Inn I have ever experienced. Not at all recommended.
Stayed 1 night in Jul 2024

8/10 Good

Henry

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staff very nice, no bottled water in room, only one pod of coffee, with double occupancy.
Stayed 1 night in Jul 2024

6/10 Okay

Gravelly, Oklahoma City

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Since the inclusion of a more dog friendly and welcoming service that hotels provide. (This hotel heavily included.) Our sleep was entirely dependent on the dogs that other guest around us had. Late into the night and very early in the morning we almost continuously heard dogs barking. We could hear them both in the rooms and in the halls outside our door. There was also a very aggressive dog in the elevator that the owners seemed to have a very hard time controlling. I realize that i am in the minority but the inclusion of a non-pet friendly floor would be a very welcome option.
Stayed 1 night in Jul 2024

10/10 Excellent

Jeffery

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very nice. Nice atmosphere
Stayed 1 night in Jun 2024

10/10 Excellent

Hope

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
It was a great hotel.
Stayed 1 night in Jun 2024

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities
Customer service
Stayed 1 night in Jun 2024

10/10 Excellent

BRANDY

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Miriam

Liked: Cleanliness
Stayed 1 night in Jun 2024

10/10 Excellent

Jeanna

Stayed 1 night in Jun 2024

6/10 Okay

Daniela

Traveled with group, Business traveler
Liked: Cleanliness, staff & service
It was good stay. Breakfast could have been better.
Stayed 1 night in May 2024

10/10 Excellent

James

Stayed 1 night in Jun 2024

6/10 Okay

Carol

Liked: Cleanliness, staff & service
Tub didn't look clean. Wall paper had cut marks in it. And area around the building was not maintained.
Stayed 1 night in May 2024

8/10 Good

Logan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff and clean rooms. They offer a breakfast buffet for $10.00 which isn’t bad if it had not been a normal free breakfast that other hotels offer.
Stayed 1 night in May 2024

10/10 Excellent

Juan

Liked: Cleanliness
Stayed 4 nights in May 2024

6/10 Okay

Katherine

Traveled with family
Overall just meh. Everything was a bit old and dingy. The bath tub wasn’t that clean, the sink faucet had old water spots all over it like it hadn’t even been wiped down in a while. Our room smelled heavily of chlorine. Not horrible, but I’ve had better in cheaper hotels. Overall unimpressed and wouldn’t stay here again.
Stayed 1 night in May 2024

4/10 Poor

Joey

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Rooms are fine. No continental breakfast, instead you pay for a "full service" breakfast. Which implies a full meal but is actually just a continental breakfast with wait staff to refill your juice. Poor service from older lady waitress. We got no refills on our drinks and two people didn't get any drink at all because she forgot. People in the other side of the room with a different waiter were being served properly. So we left no tip. She added a tip for herself on the receipt! Calling the hotel to get it fixed yielded no results even though we had a picture of the receipt. Had to do a chargeback on the credit card. More out of principle than anything.
Stayed 1 night in Apr 2024

10/10 Excellent

Edward

Stayed 1 night in May 2024

8/10 Good

Shara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

8/10 Good

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel. Very clean.
Stayed 1 night in Mar 2024

4/10 Poor

Denae

Traveled with family
Disliked: Amenities, property conditions & facilities
The bath tub didn’t work in the sauna suite, which we paid extra for.
Stayed 2 nights in May 2024

10/10 Excellent

Misty

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was real friendly and nice and clean hotel
Stayed 2 nights in May 2024

2/10 Terrible

Raymond

Business traveler, Traveled with family
Disliked: Cleanliness, property conditions & facilities
Black colored hot water from the sink faucet and damaged entrance door.
Stayed 1 night in Apr 2024

4/10 Poor

Kajal

Traveled with family and small children
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The property and cleanliness was up to the mark but front desk agent was not friendly , he didn’t bother to even smile for once. The breakfast lady was also rude. recommended only in urgent situation
Stayed 1 night in Apr 2024

General hotel information

Reasons to Book
Comfortable Beds & Property Cleanliness
Check-In Time
3:00 PM
Check-Out Time
11:00 AM
Star Rating
3.0