“I wish they put as much effort in the rooms as they put into the outside areas of the hotel. I am genuinely confused how this hotel has received this high appraisal when my experience was quite disappointing
All windows and the door of the rooms with ‘ocean-view’ are on the same side where other guests also walk past, thus if you want any privacy when staying in your room you have to close all the curtains, staying in a dark hole.
The bed is decent but has weird night side tables that block……
“The hotel is clean and functional. The AC is very useful in the summer. But my check-in process was very bad. The self check-in machine asked me to pay (I already paid Expedia in full when making the booking) for my booking, but always show errors when I tried to pay. Called the hotel by phone, was told someone was coming in “a few minutes”, but I ended up waiting for a whole hour, on the street outside the hotel, before someone showed up.”