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Sonesta ES Suites Atlanta Alpharetta North Point Mall

3.0 star property
Comfortable hotel, a quick walk to North Point Mall

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your current months are July, 2024 and August, 2024.
July 2024
August 2024

Photo gallery for Sonesta ES Suites Atlanta Alpharetta North Point Mall

Terrace/patio
Exterior
Premium bedding, desk, laptop workspace, iron/ironing board
Free daily buffet breakfast
Lobby

Reviews

8.4

Very good

Popular amenities

  • Gym
  • Pool
    PoolPool
  • Breakfast included
    Breakfast includedBreakfast included
  • Pet friendly
    Pet friendlyPet friendly
  • Parking available
    Parking availableParking available
  • 24/7 front desk
    24/7 front desk24/7 front desk

Check-in time

4:00 PM

Check-out time

11:00 AM

Explore the area

Map
1325 N Point Dr, Alpharetta, GA, 30022
  • Popular LocationNorth Point Mall4 min walk
  • Popular LocationAvalon4 min drive
  • Popular LocationAmeris Bank Amphitheatre5 min drive
  • AirportAtlanta, GA (ATL-Hartsfield-Jackson Atlanta Intl.)47 min drive

Most relevant reviews

ExperimentalCarousel

10/10 Excellent

Great room an location! My family loved it
nafeezah
Jul 22, 2024
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Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Suite, Multiple Beds (Two Bedroom Two Kings)

Premium bedding, desk, laptop workspace, iron/ironing board

Suite, Multiple Beds (Two Bedroom Two Kings)

Highlights

Separate sitting area
Air conditioning
Kitchen
Refrigerator
Dishwasher
TV
Washer/dryer
Hypo-allergenic bedding
  • 776 sq ft
  • Sleeps 5
  • 2 King Beds and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Accessible (Hearing Two Bedroom Two Kings)

Premium bedding, desk, laptop workspace, iron/ironing board

Suite, Multiple Beds, Accessible (Hearing Two Bedroom Two Kings)

Highlights

Separate sitting area
Air conditioning
Kitchen
Refrigerator
Dishwasher
TV
Washer/dryer
Hypo-allergenic bedding
  • 776 sq ft
  • Sleeps 5
  • 2 King Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible (Mobility Roll in Shower One Bedroom)

Fridge, microwave, oven, stovetop

Suite, 1 King Bed with Sofa bed, Accessible (Mobility Roll in Shower One Bedroom)

Highlights

Separate sitting area
Air conditioning
Kitchen
Refrigerator
Dishwasher
TV
Washer/dryer
Hypo-allergenic bedding
  • 478 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible (Mobility Tub One Bedroom)

Fridge, microwave, oven, stovetop

Suite, 1 King Bed with Sofa bed, Accessible (Mobility Tub One Bedroom)

Highlights

Separate sitting area
Air conditioning
Kitchen
Refrigerator
Dishwasher
TV
Washer/dryer
Hypo-allergenic bedding
  • 478 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 1 King Bed with Sofa bed, Accessible (Mobility Tub)

Premium bedding, desk, laptop workspace, iron/ironing board

Studio Suite, 1 King Bed with Sofa bed, Accessible (Mobility Tub)

Highlights

Separate sitting area
Air conditioning
Kitchen
Refrigerator
Dishwasher
TV
Washer/dryer
Hypo-allergenic bedding
  • 478 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Accessible (Mobility Shower Two Bedroom Tow Kings)

Premium bedding, desk, laptop workspace, iron/ironing board

Suite, Multiple Beds, Accessible (Mobility Shower Two Bedroom Tow Kings)

Highlights

Separate sitting area
Air conditioning
Kitchen
Refrigerator
Dishwasher
TV
Washer/dryer
Hypo-allergenic bedding
  • 776 sq ft
  • Sleeps 5
  • 2 King Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed (One Bedroom)

Fridge, microwave, oven, stovetop

Suite, 1 King Bed with Sofa bed (One Bedroom)

Highlights

Separate sitting area
Air conditioning
Kitchen
Refrigerator
Dishwasher
TV
Washer/dryer
Hypo-allergenic bedding
  • 478 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 1 King Bed with Sofa bed (Studio)

Premium bedding, desk, laptop workspace, iron/ironing board

Studio Suite, 1 King Bed with Sofa bed (Studio)

Highlights

Separate sitting area
Air conditioning
Kitchen
Refrigerator
Dishwasher
TV
Washer/dryer
Hypo-allergenic bedding
  • 478 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible (Hearing One Bedroom)

Fridge, microwave, oven, stovetop

Suite, 1 King Bed with Sofa bed, Accessible (Hearing One Bedroom)

Highlights

Separate sitting area
Air conditioning
Kitchen
Refrigerator
Dishwasher
TV
Washer/dryer
Hypo-allergenic bedding
  • 478 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 1 King Bed with Sofa bed, Accessible (Hearing)

Premium bedding, desk, laptop workspace, iron/ironing board

Studio Suite, 1 King Bed with Sofa bed, Accessible (Hearing)

Highlights

Separate sitting area
Air conditioning
Kitchen
Refrigerator
Dishwasher
TV
Washer/dryer
Hypo-allergenic bedding
  • 478 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Studio Suite, 1 King Bed with Sofa bed

Premium bedding, desk, laptop workspace, iron/ironing board

Deluxe Studio Suite, 1 King Bed with Sofa bed

Highlights

Separate sitting area
Air conditioning
Kitchen
Refrigerator
Dishwasher
TV
Washer/dryer
Hypo-allergenic bedding
  • 550 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Studio Suite, 1 King Bed with Sofa bed, Accessible (Hearing)

Premium bedding, desk, laptop workspace, iron/ironing board

Deluxe Studio Suite, 1 King Bed with Sofa bed, Accessible (Hearing)

Highlights

Separate sitting area
Air conditioning
Kitchen
Refrigerator
Dishwasher
TV
Washer/dryer
Hypo-allergenic bedding
  • 550 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Exterior
Sonesta ES Suites Atlanta Alpharetta Avalon
Pool
Breakfast included
Pet friendly
Free WiFi
8.8 out of 10, Excellent, (1002)
The price is $125
includes taxes & fees
$104 per night
Aug 18 - Aug 19
Sonesta ES Suites Atlanta Alpharetta Avalon

About the neighborhood

Alpharetta

Sonesta ES Suites Atlanta Alpharetta North Point Mall is located in Alpharetta. Travelers who have shopping on the agenda can visit North Point Mall and Avalon, while those looking for another kind of activity may want to check out TopGolf Alpharetta. Looking to enjoy an event or a game while in town? See what's going on at Ameris Bank Amphitheatre. Spend some time exploring the area's activities, including golfing.
Visit our Alpharetta travel guideOpens in a new window

What's nearby

  • North Point Mall - 4 min walk
  • Avalon - 4 min drive
  • TopGolf Alpharetta - 5 min drive
  • Ameris Bank Amphitheatre - 5 min drive
  • Andretti Indoor Karting and Games - 8 min drive

Getting around

  • Atlanta Peachtree Station - 25 min drive
  • Atlanta, GA (PDK-DeKalb-Peachtree) - 29 min drive

Restaurants

  • ‪Chick-Fil-A - ‬6 min walk
  • ‪North Point Mall Food Court - ‬10 min walk
  • ‪Cookout - ‬3 min drive
  • ‪The Cheesecake Factory - ‬9 min walk
  • ‪Mama's Pizza - ‬13 min walk

About this property

Sonesta ES Suites Atlanta Alpharetta North Point Mall

Hotel near North Point Mall
Located close to Ameris Bank Amphitheatre and TopGolf Alpharetta, Sonesta ES Suites Atlanta Alpharetta North Point Mall provides a free breakfast buffet, laundry facilities, and a gym. In addition to a business center and a snack bar/deli, guests can connect to free in-room WiFi, with speed of 50+ Mbps.
You'll also enjoy the following perks during your stay:
  • A seasonal outdoor pool
  • Self parking (surcharge), a TV in the lobby, and a vending machine
  • A 24-hour front desk, an elevator, and barbecue grills
  • Multilingual staff, smoke-free premises, and luggage storage
  • Guest reviews speak highly of the helpful staff
Room features
All 120 rooms offer comforts such as premium bedding and laptop-friendly workspaces, in addition to perks like air conditioning and separate sitting areas. Guest reviews speak positively of the clean rooms at the property.
Extra conveniences in all rooms include:
  • Bathrooms with shower/tub combinations and free toiletries
  • TVs with premium channels
  • Separate sitting areas, kitchens, and refrigerators

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 6 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Snack bar/deli

Things to do

  • Basketball
  • Gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • In-room washer/dryer
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Multilingual staff

Business services

  • Business center

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 3 buildings
  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Kitchen
  • Microwave
  • Oven
  • Refrigerator
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area
  • Washer/dryer

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 15
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: USD 15

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per week
Service animals are welcome, and are exempt from fees
2 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: USD 6 per night
  • Pet fee: USD 75 per accommodation, per week
  • Service animals are exempt from fees
  • Early check-in fee: USD 15 (subject to availability)
  • Late check-out fee: USD 15 (subject to availability)
  • Laundry fee: USD 3 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher

We should mention

The seasonal pool will be open from May to September
Pool access available from 10:00 AM to 9:00 PM
A car is recommended for transportation to and from this property

Property is also known as

Residence Inn Marriott Atlanta Alpharetta/North Pt Mall
Residence Inn Marriott Pt Aparthotel
Residence Inn Marriott Alpharetta/North Pt Mall Aparthotel
Residence Inn Marriott Alpharetta/North Pt Mall
Resince riott Alpharetta Pt M

Frequently asked questions

Does Sonesta ES Suites Atlanta Alpharetta North Point Mall have a pool?

Yes, this property has a seasonal outdoor pool. Pool access is from 10:00 AM–9:00 PM.

How much does it cost to stay at Sonesta ES Suites Atlanta Alpharetta North Point Mall?

As of Jul 27, 2024, prices found for a 1-night stay for 2 adults at Sonesta ES Suites Atlanta Alpharetta North Point Mall on Aug 11, 2024 start from $102.85, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Sonesta ES Suites Atlanta Alpharetta North Point Mall pet-friendly?

Yes, this hotel allows pets (limit 2 total). There's a fee of USD 75 per accommodation, per week. Service animals are exempt from fees.

How much is parking at Sonesta ES Suites Atlanta Alpharetta North Point Mall?

Self parking is available for USD 6 per night.

What time is check-in at Sonesta ES Suites Atlanta Alpharetta North Point Mall?

Check-in start time: 4 PM; Check-in end time: anytime. Early check-in is available for a fee of USD 15 (subject to availability).

What time is check-out at Sonesta ES Suites Atlanta Alpharetta North Point Mall?

Check-out is at 11:00 AM. Late check-out is available for USD 15 (subject to availability).

Where is Sonesta ES Suites Atlanta Alpharetta North Point Mall located?

Situated in Alpharetta, this hotel is within 2 mi (3 km) of North Point Mall, TopGolf Alpharetta, and Ameris Bank Amphitheatre. Avalon and Wills Park are also within 3 mi (5 km).

Sonesta ES Suites Atlanta Alpharetta North Point Mall Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 453 out of 846 reviews" "
Rating 8 - Good. 211 out of 846 reviews" "
Rating 6 - Okay. 78 out of 846 reviews" "
Rating 4 - Poor. 45 out of 846 reviews" "
Rating 2 - Terrible. 59 out of 846 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

nafeezah

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room an location! My family loved it
Stayed 1 night in Jul 2024

10/10 Excellent

Fred

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the 2 bedroom option and full kitchen. Also, I was surprised to find that each bedroom had it’s own bathroom.
Stayed 2 nights in Jul 2024

6/10 Okay

Francois

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Unfortunately the property, more specifically Room 320, was not a clean room. There were roaches coming from the kitchen sink drain. When you put the water on, you can smell the old food that was not properly disposed in the sink incinerator. This is why the roaches are there. My husband took pictures of them coming from the sink and walking on the kitchen countertop. This room smelled like smoke. I called the front desk to notify the receptionist and she advised that she can spray the room for me. Not good. So I told her that I had my own spray and will not allow that to bother me. Breakfast finishes at 9am, where neighboring places you’ll find 9:30am and a few closing at 10am. The elevator was being worked on the first day we arrived and the same day the “Not in Service” sign was up on it. We stayed here 4 nights and 3 of those nights we walked the steps to the 3rd floor. Typically wouldn’t be an issue, but my husband suffers from knee complications. We’re not a family that complains and we did not, while we were there. We kept our luggage sealed tight so we wouldn’t bring any bugs back home with us and I drove often so my husband’s knees wouldn’t bother him all day and then returning by night to walk up the steps. I must share to any future guests, please consider choosing another family hotel for your stay in Atlanta. The city is worth it, but so is your sanity, comfort and stay, while visiting.
Stayed 4 nights in Jul 2024

10/10 Excellent

Tommie

Liked: Cleanliness, staff & service, property conditions & facilities
Location. Room size/floor plan. Price
Stayed 3 nights in Jul 2024

8/10 Good

Denrick

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good parking and big room
Stayed 6 nights in Jul 2024

4/10 Poor

Daniel

Business traveler, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The walls and carpets in the halls is very dirty but the rooms were cleaner
Stayed 1 night in Jul 2024

2/10 Terrible

Sarah

Disliked: Cleanliness, staff & service, property conditions & facilities
This place is dirty and management is extremely rude to every single guess for absolutely no reason. There’s a bad smell when you first walk into the hallway heading to your hotel room. The floor were sticky at the reception area and I was standing on it. I let them know and the asst. manager said she will take care of it. The next day I came downstairs they were still sticky. I’m not sure if they are overwhelmed or just super lazy and don’t care at all.
Stayed 5 nights in Jul 2024

2/10 Terrible

Kimberly

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Our experience was horrible from the beginning. The elevator in building A wasnt working so we had to take the stairs. I had back surgery and i have nerve damage and sometimes my right leg gets numb which causes me to fall. The room was very hot. The sofa bed didnt have any linen on it nor was there any extra linen in the room for us to make it up for my son to sleep. I called the front desk and Yolanda was very rude. She told me they didnt have any blankets and we could come to get a sheet and she hung up in my face while i was still speaking. My boyfriend went to get the sheet and almost had to beg for an extra pillow. The toilet clogged and I called to report it and Yolanda answered and very rudely told us to come get the plunger. I asked to speak with a manager and she hung up in my face again. When we asked for another room she threatened to call the police on us. We decided to check out. We got to the front to check out the police were there. She refused to give us a receipt saying she was doing an audit. I will be filing a lawsuit. We checked in after 10 and at midnight we had to drive around to find another hotel.
Stayed 1 night in Jul 2024

10/10 Excellent

Estella

Liked: Cleanliness, staff & service, property conditions & facilities
Best place to stay ever
Stayed 1 night in Jul 2024

8/10 Good

Julie

Liked: Staff & service
Stayed 3 nights in Jul 2024

8/10 Good

Annaika

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

2/10 Terrible

Nekol

Stayed 1 night in Jul 2024

6/10 Okay

Devonair

Traveled with family
Disliked: Cleanliness, property conditions & facilities
I did not like the fact that they prop the doors open in Building B. 2 of the exterior doors were close and you had to use a key card. The other 2 doors are propped wide open, allowing bugs and anyone to walk in the doors. The room we stayed in was a very nice room and this hotel has a lot of potential but you could tell that the standards of cleaning were very low. Our shower was dirty and the bathtub was dirty. We stayed here about 4 years ago and everything was clean and it was a great hotel. Seems as though they are letting things go and it is not the same as it was. I was disappointed in my stay this time around.
Stayed 1 night in Jun 2024

8/10 Good

kimberly

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This was a great overnight stay, free breakfast was nice. Property was under renovation but not inconvenient
Stayed 2 nights in May 2024

8/10 Good

Pamela

Stayed 4 nights in Jun 2024

10/10 Excellent

Melissa

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice setting and very spacious and clean rooms. Small pool. Breakfast was crowded and there should have been more people staffing it. Staff overall were responsive, friendly and kind. I would definitely recommend staying here!
Stayed 1 night in Jun 2024

4/10 Poor

Sherri

Traveled with family and small children
Disliked: Property conditions & facilities
Elevator was broken. TV was broken. Door to bathroom was super loud, waking toddler if opened. Drive to Ameris amphitheater is posted as 5 min. And was more than double that. Mystery door to what sounded like a broiler room IN THE BEDROOM hid something super loud that went off every few minutes interfering with our sleep. Breakfast only went until 9:30. Pack and play had a ring from the last baby still in it, so didn’t instill confidence about cleaning practices. Positives:staff was nice, pool looked nice, amenities (kitchen) would be great if staying longer. Parking on site.
Stayed 1 night in Jun 2024

2/10 Terrible

Chelsey

Several roaches in the room. Not one to ever complain but that’s one thing I do not like. For the amount of money paid that should’ve never been an issue. Will not stay again and do not recommend.
Stayed 1 night in Jun 2024

8/10 Good

Debra

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and great value for price.
Stayed 1 night in Jun 2024

8/10 Good

William

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jun 2024

2/10 Terrible

Alexander

Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
SERIOUS SECURITY ISSUES! On day two of my stay, two men were entering my room without permission. They did not have hotel staff with them present, and even if they did, I did not authorize anyone to enter. As they breached the door and entered, we just so happened to be walking in behind them and realized they had entered our room. They said they were there to do maintenance, and asked if we had an issue with our AC. We told them we had not requested any maintenance or given anyone permission to enter. I immediately called the front desk, and they told us that they were subcontractors, and that they had a MASTER KEY to ALL ROOMS on the premises. They did not give me an answer when I expressed my concerns about random people the hotel does not personally vet to enter rooms and without permission. The man at the front desk named Jeremy admitted they should not have entered without hotel staff or the tenant of the room present. This happened around 3PM and we were told we could not get a refund for the current day or future days even though we now felt unsafe that random individuals could have access to the rooms, and had just witnessed two men going into our room without our persmission. My valuables including a $3k laptop was just sitting out inside. Complaints were filed with hotel management with no response, emails sent to management with no response, and complaints filed with expedia just for them to lie to expedia about the facts of this invasion of privacy.
Stayed 4 nights in Jun 2024

6/10 Okay

Heather

Traveled with partner
Liked: Staff & service
Overall, we had a good stay. The night we arrived, however, was far from that. After driving all evening and arriving a little after midnight, we were ready to crash. The room was not the Deluxe Suite we had selected, which is an open space, but was sectioned off with a bedroom area. The circulation was horrible and while the kitchen/living area felt fine, the bedroom was stuffy and miserable. The A/C unit was 2 feet from the bed and sounded like a jet engine every time it kicked on - complete with another sound like a plastic piece being hit repeatedly by the fan. There were also two detectors on the ceiling that were blinking bright blue lights. Needless to say, exhausted as we were, the sleep was minimal at best. In the morning, I called and explained the situation. The woman who helped us was very kind and apologetic and, by the time we returned from getting brunch and coffee, had a new room ready for us that we moved to. It was just down the hall from where we had been - but was a night and day difference. It was also the open suite like we had selected at booking and the rest of the trip was much more enjoyable. The walls are thin, so if you're a light sleeper, this might not be the place for you. I could hear people talking on the phone outside, a dog barking around 2am, doors closing around us, etc... You do have to pay $6 a day for parking, so keep that in mind when you book. The breakfast is decent with warm and vegetarian options!
Stayed 3 nights in Jun 2024

10/10 Excellent

Ana

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I stayed here with my dog, the staff was nice and the room was great. I will definitely stay here again & recommend to people traveling with dogs, convenient and dog friendly restaurants nearby. The only reason I didn’t give it 5 stars is because of the maintenance and the elevator being out of service.
Stayed 1 night in Jun 2024

10/10 Excellent

Hazel, Fresno

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to appointment. Room good size.
Stayed 1 night in Jun 2024