The Surrey Hotel

Photo gallery for The Surrey Hotel

Primary image
Indoor pool
Standard Apartment, 1 Bedroom, Garden View | Balcony
Standard Apartment, 1 Bedroom, Garden View | Terrace/patio
Superior Room, 2 Double Beds | In-room safe, desk, blackout drapes, iron/ironing board

Overview of The Surrey Hotel

The Surrey Hotel

4.0 star property

3.7/5 Good

Guests rated this property 3.8/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Social distancing
  • Sheets and towels washed at 140°F
Map
465 Great North Road, Grey Lynn, Auckland, 1021

Explore the area

  • Popular LocationArtstation17 min walk
  • Popular LocationPonsonby Road18 min walk
  • Popular LocationEden Park7 min drive
  • AirportAuckland (AKL-Auckland Intl.)26 min drive

Choose dates to view prices

About this area

Auckland

The Surrey Hotel is located in Grey Lynn, a neighborhood in Auckland, and is in the suburbs. The area's natural beauty can be seen at Myers Park and Mt. Eden, while New Zealand Film Archive and Aotea Centre are cultural highlights. Looking to enjoy an event or a game while in town? See what's happening at Western Springs Stadium or Eden Park. Take an opportunity to explore the area for water adventures such as kayaking.

What's nearby

  • Artstation - 17 min walk
  • Ponsonby Road - 18 min walk
  • Karangahape Road - 5 min drive
  • Eden Park - 7 min drive
  • Auckland Zoo - 7 min drive

Getting around

  • Auckland Kingsland Station - 2 min drive
  • Auckland Intl. Airport (AKL) - 26 min drive

Restaurants

  • Occam Espresso Bar Kitchen - 3 min walk
  • Cafe Viet - 5 min walk
  • Rosso Pomodoro - 6 min walk
  • Jafa Cafe - 10 min walk
  • Honey Bones - 15 min walk

About this property

The Surrey Hotel

Eco-friendly Auckland hotel in Grey Lynn with free parking
An indoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a snack bar/deli, and a business center.
The Surrey Hotel offers 83 air-conditioned accommodations with safes and hair dryers. Flat-screen televisions come with cable channels. Bathrooms include showers and complimentary toiletries.

This Auckland hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Awards and affiliations

Green / Sustainable Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Mandarin), English, French

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Social distancing measures in place

Safety measures

Masks are required at the property
Hand sanitizer provided
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 12 and up
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (NZD 10.00 per 24-hour period)
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free for up to 2 hours per day

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Full breakfast available for a fee daily 7 AM–10 AM: NZD 15.00-21.00 for adults and NZD 7.5-10.50 for children
  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • The Surrey Pub

Things to do

  • Fitness center
  • Indoor pool

Family friendly

  • Indoor pool
  • Laundry facilities
  • Refrigerator
  • Snack bar/deli

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage

Business services

  • Business center
  • Conference space (3229 square feet)
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • Cable channels
  • Flat-screen TV

Food and drink

  • Refrigerator

More

  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 2:00 PM - anytime
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
Late check-out fee: NZD 50

Special check-in instructions

Front desk staff will greet guests on arrival
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 12 and up

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: NZD 100.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Breakfast fee: between NZD 15.00 and NZD 21.00 for adults, NZD 7.5 and NZD 10.50 for children (approximately)
  • Fee for in-room wireless Internet: NZD 10.00 per 24-hour period (rates may vary)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out fee: NZD 50 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
Free WiFi in public areas is limited to 2 hours per day

National rating

Qualmark® assigns an official star rating for accommodations in New Zealand. This Hotel property is rated 4 stars.
Official New Zealand Rating provided by Qualmark®

Property is also known as

Surrey Auckland
Surrey Hotel Auckland
Surrey Hotel Auckland
Surrey Auckland
Hotel The Surrey Hotel Auckland
Auckland The Surrey Hotel Hotel
The Surrey Hotel Auckland
Hotel The Surrey Hotel
Surrey Hotel
Surrey
New Zealand
Quality Inn Auckland
Auckland Quality Inn
The Surrey Hotel Hotel
The Surrey Hotel Auckland
The Surrey Hotel Hotel Auckland

Frequently asked questions

Overall score and ratings

3.7

Good

Rating 5 - Excellent. 165 out of 823 reviews
5 - Excellent 20%
Rating 4 - Good. 367 out of 823 reviews
4 - Good 45%
Rating 3 - Okay. 194 out of 823 reviews
3 - Okay 24%
Rating 2 - Poor. 69 out of 823 reviews
2 - Poor 8%
Rating 1 - Terrible. 28 out of 823 reviews
1 - Terrible 3%

3.8/5

Cleanliness

4.0/5

Staff & service

3.8/5

Amenities

3.4/5

Property conditions & facilities

3.9/5

Eco-friendliness

4/5 Good

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
friendly staff and well appointed rooms
Stayed 2 nights in Jul 2022

4/5 Good

Traveled with family
Liked: Amenities
Great location, handy for what we needed. The coffee table was way to large for room and four people. I badly hurt lower leg on glass corner.
Stayed 2 nights in Jul 2022

3/5 Okay

Traveled with family and small children
Disliked: Property conditions & facilities
We enjoy the location of this hotel. The pub staff were lovely but hotel staff seemed liked they rather be somewhere else. The room had mold on the windows, there was cigarette burns in the curtains, not dishwashing equipment to clean dishes, and the room wasn't cleaned on the 2nd day of the 3day stay. Enjoyed having a pool available, the pub was great and brilliant food. Pity the spa pool was broken. Great location and free parking where the best part of stay.
Stayed 3 nights in Jul 2022

4/5 Good

Liked: Cleanliness, staff & service, amenities
Perfectly fine room for what we needed.
Stayed 1 night in May 2022

3/5 Okay

Stayed 1 night in May 2022