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"The hotel needs work but the staff are brilliant and it was clean and comfortable "

"Friendly staff. Clean comfortable room. Delicious breakfast. "

"FOR THOSE WHO THINK THEY CANT SPELL HEART PROPERLY IN DUMFRIES LET ME INFORM YOU HART IS A DEER OR STAG. AND ACTUALLY NOT AN ORGAN IN THE HUMAN BODY OBVIOUSLY LOL. SUSAN THE OWNER TOLD ME AS I FINISHED MY FULL SCOTTISH BREAKFAST HAGGIS INCLUDED LOL. HAD A 1 NIGHT STAY FOR WORK AND COULD NOT COMPLAIN ABOUT ANYTHING REALLY. VERY ATTENTIVE STAFF. CLEAN AND COMFORTABLE. STAROPRAMEN ON TAP (MY FAVOURITE) AND GOOD SELECTION OF WHISKEY. LOTS OF TAKE AWAY RESTAURANTS AND PUBS CLOSE BY."

"Electric car charger is a massive bonus, late arrival and still managed to get food. Great breakfast. Great large room. Staff very friendly "

"Stopped for 1 night at the Balmoral, while touring on my motorbike. Lovely single room. Excellent bar meal. Fantastic breakfast. Parked my motorcycle safety in the courtyard too ! Excellent value for money & will stop again. "

"The bed was comfortable and there was accessible parking . The bathroom was very new and a superb shower. Best thing was the amazing Scottish breakfast . "

"Great experience "

"Room overlooked a small pond/lake. "

"Needed a good clean and some serious maintenance - especially the bathroom floor. Few lights not working control for oven broken also . Lovely hottub and surroundings. "