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"Plenty of parking, warm welcome in enormous reception with lots of comfortable seating areas, helpful local info. Comfortable rooms in grand old hotel. Some areas need a bit of paint but generally good condition. Comfortable beds. "

"Large comfortable bed clean room lovely breakfast "

"The hotel is decked out with Christmas decorations and looks very festive. My stay was excellent again. Lovely friendly staff and great spa facilities. "

"I liked the area. We used Richmond as a base to tour."

"Cosy, inviting and welcoming from start to finish. The staff were attentive and the service was faultless. Rooms are clean and plush. An enjoyable stay x "

"All of the staff were extremely helpful and very polite throughout our stay. The building and the location speak’s for themselves with stunning scenery and wonderful architecture. Our room was spotless with modern fixtures and fittings. The Spar facilities had recently opened, had been completely refurbished, and were all to a very high standard and very enjoyable. I would say the only slight negative was that some areas of the house were slightly chilly, which is to be expected this time of year and because of the property's size and age. Would I go back again? 100% yes I couldn't fault our stay. P.S. I forgot to mention the most important thing the food, all I can say it was amazing and compliments to the Chef. "

"Yes"

"A very comfortable and pleasant stay"

"Great hotel and spa"