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Best Western Benton Harbor-St. Joseph

2.5 star property
Hotel in Benton Harbor with free breakfast and a 24-hour front desk

Choose dates to view prices

your current months are July, 2024 and August, 2024.
July 2024
August 2024

Photo gallery for Best Western Benton Harbor-St. Joseph

Hypo-allergenic bedding, pillowtop beds, desk, laptop workspace
Pool
Front of property - evening/night
Restaurant
Lobby

Reviews

7.6

Good

Popular amenities

  • Breakfast included
  • Laundry
    LaundryLaundry
  • 24/7 front desk
    24/7 front desk24/7 front desk
  • Air conditioning
    Air conditioningAir conditioning
  • Parking included
    Parking includedParking included
  • Housekeeping
    HousekeepingHousekeeping

Most relevant reviews

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10/10 Excellent

Susan
Jul 24, 2024
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About the neighborhood

Map
1592 Mall Dr, Benton Harbor, MI, 49022

What's nearby

  • Lakeland Regional Medical Center - 7 min drive
  • Lake Michigan College - 8 min drive
  • Harbor Shores Golf Club - 8 min drive
  • White Pine Winery - 10 min drive
  • Silver Beach - 11 min drive

Getting around

  • St. Joseph-Benton Harbor Station - 10 min drive
  • South Bend Intl. Airport (SBN) - 37 min drive

Restaurants

  • ‪Good Fortune Restauran - ‬4 min drive
  • ‪McDonald's - ‬6 min walk
  • ‪Grand Crossing - ‬4 min drive
  • ‪La Perla Produce - ‬3 min drive
  • ‪Arby's - ‬4 min drive

About this property

Best Western Benton Harbor-St. Joseph

Hotel near a train station
Consider a stay at Best Western Benton Harbor-St. Joseph and take advantage of free continental breakfast, a terrace, and a garden. Stay connected with free WiFi in public areas, and guests can find other amenities such as dry cleaning/laundry services and a fireplace in the lobby.
Other perks at this hotel include:
  • Free self parking
  • Bike rentals, an electric car charging station, and express check-out
  • Express check-in, a front-desk safe, and meeting rooms
  • Guest reviews speak highly of the breakfast and helpful staff
Room features
All 98 rooms have comforts such as laptop-friendly workspaces and air conditioning, in addition to perks like WiFi. Guests reviews speak well of the clean rooms at the property.
More conveniences in all rooms include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and shower/tub combinations
  • LED TVs with premium channels
  • Wardrobes/closets, refrigerators, and microwaves

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • Bicycle rentals
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 100% renewable energy
  • 2 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Fireplace in lobby
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LED TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2:30 AM
Late check-in subject to availability
Express check-in available

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for in-room wireless internet: USD 0.00 per stay (rates may vary)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property uses a grey water recycling system
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Courtyard Marriott Benton Harbor St Joseph
Courtyard Marriott St Joseph Hotel
Courtyard Marriott St Joseph Hotel Benton Harbor
Benton Harbor St Joseph Hotel
Benton Harbor St Joseph
Best Western Benton Harbor-St. Joseph Hotel
Best Western Benton Harbor-St. Joseph
Best Western Joseph
Best Benton Harbor St Joseph
Best Western Benton Harbor-St. Joseph Hotel
Best Western Benton Harbor-St. Joseph Benton Harbor
Best Western Benton Harbor-St. Joseph Hotel Benton Harbor

Frequently asked questions

Is Best Western Benton Harbor-St. Joseph pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Best Western Benton Harbor-St. Joseph?

As of Jul 27, 2024, prices found for a 1-night stay for 2 adults at Best Western Benton Harbor-St. Joseph on Aug 6, 2024 start from $135.99, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Best Western Benton Harbor-St. Joseph?

Self parking is free at this property.

What time is check-in at Best Western Benton Harbor-St. Joseph?

Check-in start time: 3 PM; Check-in end time: 2:30 AM. Late check-in is available during limited hours.

What time is check-out at Best Western Benton Harbor-St. Joseph?

Check-out is at 11 AM.

Where is Best Western Benton Harbor-St. Joseph located?

Situated in Benton Harbor, this hotel is 2.5 mi (4 km) from Intercare Community Health Network and within 6 mi (10 km) of Lake Michigan and Lake Michigan College. Lakeland Regional Medical Center and Harbor Shores Golf Club are also within 6 mi (10 km).

Best Western Benton Harbor-St. Joseph Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 342 out of 1003 reviews" "
Rating 8 - Good. 349 out of 1003 reviews" "
Rating 6 - Okay. 156 out of 1003 reviews" "
Rating 4 - Poor. 81 out of 1003 reviews" "
Rating 2 - Terrible. 75 out of 1003 reviews" "

7.8/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

Christopher, Appleton

Liked: Cleanliness, staff & service
It has an indoor/outdoor pool
Stayed 1 night in Jul 2024

2/10 Terrible

DeShoun, Washington

Traveled with family and small children
Disliked: Staff & service, amenities
They would not give us extra blankets or sheets. I saw other people coming with them and said the front desk people only respond to mean people. I told them we have a 4 year old baby and the didnt care.
Stayed 1 night in Jul 2024

8/10 Good

Marie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pros: The beds were super comfortable, front desk staff was pleasant, breakfast staff was fantastic, and the pool was fun. Cons: A bit dated all around. A slight musty smell in the bathroom. Breakfast room was a bit small and cramped. Would stay here again.
Stayed 2 nights in Jul 2024

6/10 Okay

Laura

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Very nice property. Staff was not present for late check in. Had to search for staff to check us in. The outdoor/ indoor pool looked good
Stayed 1 night in Jul 2024

6/10 Okay

Lori

Liked: Cleanliness
Disliked: Amenities
Room was nice. When i cakes directly to book the hall at the desk quoted me a price $30 higher than Expedia and told me to book through Expedia instead. Their infirmary brochures seemed a totally random selection including many fun Indiana. Their mini-mart had almost completely empty shelves except maybe a dozen bags of Doritos. The cooler case was mostly entry with only bottled water and one type of cola.
Stayed 1 night in Jul 2024

8/10 Good

Ingrid H

Traveled with family
Liked: Staff & service, property conditions & facilities
Bathroom was not clean, soap scum/dirt on counter around the sink. Knob to turn shower on only released half the water, half just flowed into tub. Half of the bath towels were folded very loosely, although they appeared clean, it made it feel like they were just picked up and quickly shoved on shelf. One of the bed spreads had a stain.
Stayed 1 night in Jul 2024

8/10 Good

Ariel

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just an overall nice experience
Stayed 1 night in Jul 2024

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, very friendly staff (especially the gentleman working the breakfast buffet and the cleaning crew) and a fabulous pool!
Stayed 1 night in Jul 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

4/10 Poor

Sara

Traveled with partner
Disliked: Amenities, property conditions & facilities
The air conditioner barely worked and the staff did jothing about it.
Stayed 1 night in Jul 2024

10/10 Excellent

Betty

Liked: Cleanliness, staff & service, property conditions & facilities
Good breakfast and staff
Stayed 2 nights in Jul 2024

6/10 Okay

Lynne

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Night staff was unwelcoming, two people sleeping on lobby couches, with blankets. No ventilation in the bathroom. Bathroom floor wasn’t very clean.
Stayed 1 night in Jul 2024

8/10 Good

Ken

Traveled with family
Liked: Cleanliness, staff & service, amenities
The fan in the bathroom is really loud. The breakfast was good. Staffs are friendly.
Stayed 1 night in Jul 2024

10/10 Excellent

Monica

Business traveler, Traveled with family
Liked: Property conditions & facilities
We were welcomed kindly. We found the room to be updated and clean. It’s in a nice location.
Stayed 1 night in Jul 2024

6/10 Okay

MIKE

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Older, dated hotel as compared to others in the area. Front desk check-in person was not very friendly--we felt like we were imposing on her "cell phone time". First room that was assigned to us smelled super-saturated with room deodorizer, so we requested a different room. The clerk then assigned us a 2nd floor room about as far away from the front desk as possible, even though the parking lot was very empty for lack of guests.
Stayed 1 night in Jul 2024

10/10 Excellent

Zeke

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice Pool and Jacuzzi!!! Breakfast was nice.
Stayed 3 nights in Jul 2024

10/10 Excellent

Jayme, Howard

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
About 12 min from St Joe beaches! Staff was very friendly especially the breakfast staff. Beds were comfrotable. Pool wasn't heated but kids didnt mind. Good, cheap stay close to goregous beaches and the best pizza place (Silver Beach Pizza) Azul mexican restaurant is great too!
Stayed 2 nights in Jul 2024

10/10 Excellent

Tiffany

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This property was nice. It had two swim pools, one in and one out, so my daughter really enjoyed that the Jacuzzi look like it was dirty but other than that, it was a great experience. The food was good. The kitchen was the very friendliest staff ever.
Stayed 1 night in Jul 2024

10/10 Excellent

Michelle

Traveled with partner
Nice room, clean, good breakfast
Stayed 2 nights in Jul 2024

6/10 Okay

Claudia

Traveled with partner
Disliked: Staff & service, amenities
.
Stayed 1 night in Jul 2024

6/10 Okay

Taneshia

Stayed 1 night in Jun 2024

8/10 Good

LaCoy, Goodlettsville

Liked: Amenities, property conditions & facilities
it was nice
Stayed 2 nights in Apr 2024

6/10 Okay

Amelia

Stayed 2 nights in Jun 2024

10/10 Excellent

Chethan, College Station

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

General hotel information

Reasons to Book
Property Cleanliness & Room Cleanliness
Check-In Time
3:00 PM
Check-Out Time
11:00 AM
Star Rating
2.5