“Great staff, very polite. We asked for an extra bedding and they provided without any hesitation. Rooms are very clean and staff is very quick and responsive. In room dining has god options and they have midnight dining also which is a great option to have”
“Chambre au confort simple, vaste et propre, lit confortable, terrasse avec vue partielle sur mer. Plage toute proche, 50m. Buffet de petit déjeuner payant, pas extraordinaire. Grande salle de bain propre avec bonne douche. Climatiseur un peu bruyant + fan efficaces. Personnel sympathique et efficace.
Pas de ménage fait en 3 jours, c'est dommage, surtout à cause du sable rapporté de la plage. 1 seul tube de shampoing.”
“I could not have asked for more. Property is very well located in Baga. Unlike more resorts, facilities are very easily accessible, with the big pool in the middle (which you can use until 0h30!!!). Rooms were very comfortable, good bathroom. What distinguishes this hotel, though, is the extremely professional, kind, helpful, dedicated, smiley team. Honestly, I have rarely seen such staff elsewhere in the world. Congratulations!”
“Staff needs customer service training. Not very helpful. Room is not clean. But location is fantastic.
Humidity from air conditioning floods up the floors. It’s high risk as someone will break their bones one day for sure. Breakfast is so so. Not very sumptuous. Variety is good but lacks taste and flavor. Overall not a good experience and definitely not looking forward for another stay. Sorry ☹️”
“We had a great stay. The room was clean and comfortable, and the staff were friendly and helpful. Breakfast had a good variety and tasted great. Good value for money, and we'd happily stay here again. Recommended!”
“When we first checked in to the hotel (rooms 333 and 334), the rooms were clearly not dusted in a while (could see visible dust on the nightstands, lamps, water bottles, rods in bathroom etc.). The sofa had large spots and were dirty. The WiFi was spotty too (general property had 30+MBps while the room had a weak ~1MBps had frequent connection drops). We immediately called the reception and let them know about the issue. We felt we booked the wrong place for our stay.
The staff's reaction……
“I cannot rate The Astor in Goa high enough. We used Goa as a stop gap for our India holiday and it was amazing. I had an upgrade and used the Spa and Gym as well as the pool which was welcoming after being in the sun. The staff were fab, very friendly and considerate, couldn't do enough, always helpful. Food was also delicious, Ishani looked after us throughout, always with a smile on her face. Thank you to everyone at The Astor, hopefully return soon.”