预订大斯普林酒店宾馆住宿限时优惠

“Ice machine not working”

“We reserved in advance knowing that we would want to enjoy the pool and the hot tub, but on arrival found neither was working. They "needed a part" we were told. Neither looked like it had been operating for some time. When I asked how long they had been broken, the staff member said she really couldn't say. Couldn't or wouldn't? Those amenities should be taken off the website. When we went to breakfast, there was a large dead cockroach on the floor next to the coffee station. That was not the……

“Everything was ok except the restroom. The toilet always had issues and when you took a shower the water smelled horrible.”

“ok”

“Great stay for what I needed”

“I know what to reasonably expect for hotels at this price level and we are very disappointed. There is no amenity except one bar soap. There is a coffee maker but no coffee nor tea. The worst is the towels. They are very old. The we found the bed sheet has stain and the pillows smells. This is close to unacceptable.”

“They have made poor decisions on breakfast. Removed biscuits and gravy or eggs and bacon or sausage. McDonalds serves better. Removed second waffle machine. This causes backup with people waiting in line. There was no creamer only milk or half and half. They used to serve flavored creamer. They moved breakfast to 6:30 a.m and that causes a rush when people are heading out for their work. For example they had sausage or a crousant sandwich with ham. Nothing to go with the sausage. 1 of……

“First and foremost, save your money and spend an extra $10 for a room somewhere else. This place is not it and not worth even the price they charge. Cons: -Slow service checking in -Little to no water pressure. Sinks are barely a trickle and shower at least enough to rinse off with. -Basboards falling off the wall. -Dead bugs all over the floor. -Musty smells in the room. -Hot water is room temperature at best. Expect a somewhat chilly shower in the morning. -I didn't see bed bugs but I……

“Curtains blocked all the light out and made it easy to sleep. Room could’ve been cleaner.”