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"Unit 10 studio. Lies in the listing. No view, several blocks to beach. Full bed, not queen. No heat and no staff to help. (Key had been left in box by locked office door.) No reply to our messages through Hotels.com system or phone number we found. These were four cold, windy off-season nights! We used the electric oven to warm the place. One thin sad blanket was provided. Luckily we had brought a comforter and a beach blanket we could put on the bed. DVD player was broken. Bare minimum kitchenware. The “property fee” tacked onto bill was shameless. For what? On the up side: (“other than that Mrs Lincoln how did you enjoy the play?”) plentiful hot water, new coffee maker, ice trays, good location. Nature and charm of Block Island made it a great time despite the flaws here."

"The pool wasn't open, so advertising a heated pool with out saying (not open for the season) was sad. Room was clean, but wasn't tidied up for our stay, for what you pay to stay there. The bed should have been made, my opinion."

"The hotel was very quiet and clean. Staff were wonderful and helpful."

"Amazing location. Hotel was good enough. Staff was veryfriendly. Hotel was average, not bad."

"The free breakfast was great. We were right on the beach. It was awesome. I was able to bring my dog and I really like the inside style interior and the staff was great. I had a great time. Would stay there again."

"Upon arrival, the gentleman who greeted us was extemly nice and professional. However, he didnt know wich room or area we were staying in. He asked if we were staying in the Farm house we said yes. He then began to ask if we were sure we wanted to stay in that room since it was two bedrooms and there was only two of us. (Absolutely this is what we paid for.) He took us to the farm suite wich i thought was very nice. Until he opened the door and there was another guests stuff in the room. He apologized, we all had a laugh, and then i pulled up my reservation and confirmed it was the apartment not the suite. He drove us back to the lobby to get the farm house suite key. I was willing to let that go, this morning we were trying to catch the 11:00am ferry. We stoped in the lobby to return our key and grab breakfast wich is listed from 8am-11am. We walked in at 10:20 asked the person cleaning the tables if we could grab some breakfast and were told no, its too late. So to be honest, this "resort" has no real food on site, they do 30-45 minutes of "champagn and nibble" in the evening, and breakfast for 2 hours at 8am. Note to the owner: Subpar experience for $500 a night."

"The Kathryn Sullivan room was nice and spacious. The bathroom needs some work with the tub being SUPER slippery and the shower control rather iffy... The rest of the room was great with a very nice full kitchen. Very nice AC and heat systems. No real view outside but quiet green spot on the island. "

"Wonderful time. Very comfortable bed. "

"Location is perfect. "