7.6/10 Good! (1,299 reviews)
I don’t know how the hotel was like at all because they gave our room away and when we arrived there were no rooms for us to check into even though I called when we landed at 10pm to tell them we had a 2 hour drive from the airport and to ensure that our rooms would still be available. The man who answered the phone said that we would be good to go. When we arrived the front desk person Brandon saw our reservation and did say that our room was not supposed to be given away and apologized. This was a HUGE problem because it was 1:30am (which is why I called at 10pm to ensure our room would be held) so we had to scramble to find another hotel with space. We ended up getting to the new hotel at 3am. I was not happy at all and can’t believe they gave our room away after we were told that it would be held until we arrived. Would NOT attempt to stay here again.
Reviewed on Oct 10, 2026