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Overview of Hyatt Regency Boston

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Premium bedding, memory foam beds, in-room safe, blackout drapes
Premium bedding, memory foam beds, in-room safe, blackout drapes
Premium bedding, memory foam beds, in-room safe, blackout drapes
Premium bedding, memory foam beds, in-room safe, blackout drapes

Hyatt Regency Boston

4 out of 5

4.3/5 Excellent

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Pet friendly
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided

Explore the area

    Popular LocationBoston Common6 min walk
    Popular LocationFaneuil Hall Marketplace13 min walk
    Popular LocationCopley Square17 min walk
    AirportBoston, MA (BOS-Logan Intl.)14 min drive

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Executive Suite

3.9/5 guest room rating
  • 530 sq ft
  • Sleeps 4
  • 1 King Bed

Room, 2 Queen Beds

4.6/5 guest room rating
  • 325 sq ft
  • Sleeps 4
  • 2 Queen Beds

Presidential Suite

  • 1325 sq ft
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Corner

4.4/5 guest room rating
  • Sleeps 3
  • 1 King Bed

Executive Room, Terrace

  • 530 sq ft
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, City View

4.7/5 guest room rating
  • 325 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, City View

4.7/5 guest room rating
  • 325 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

Suite (VIP)

  • 950 sq ft
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Bathtub

4.6/5 guest room rating
  • 385 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed

4.7/5 guest room rating
  • 325 sq ft
  • Sleeps 2
  • 1 King Bed

Junior Suite

4/5 guest room rating
  • 400 sq ft
  • Sleeps 4
  • 1 King Bed

Room, 2 Queen Beds, Accessible (Shower)

4.3/5 guest room rating
  • 385 sq ft
  • Sleeps 4
  • 2 Queen Beds

About this area

Boston

In the city center and near a metro station, Hyatt Regency Boston is in a walkable area with good shopping. Boston Harbor and Black Falcon Cruise Terminal are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Boston Common and Boston Public Garden. Consider Encore Boston Harbor for a night out, and don't miss New England Aquarium, a top local attraction. Take an opportunity to explore the area for water adventures such as sailing and other activities like segway rentals/tours. Guests appreciate the hotel's convenience to public transportation: Chinatown Station is 3 minutes by foot and Downtown Crossing Station is 4 minutes.
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Popular Location

What's nearby

  • Boston Common - 6 min walk
  • Tufts Medical Center - 6 min walk
  • Massachusetts State House - 10 min walk
  • Faneuil Hall Marketplace - 13 min walk
  • Copley Square - 17 min walk

Getting around

  • Chinatown Station - 3 min walk
  • Boston South Station - 7 min walk
  • Logan International Airport (BOS) - 12 min drive

Restaurants

  • Avenue One Express Lounge — 1 min walk
  • Avenue One Restaurant — 1 min walk
  • Joho Coffee Roaster & Wine Bar — 3 min walk
  • Q Restaurant — 3 min walk
  • Stoddard's Fine Food & Ale — 3 min walk

About this property

Hyatt Regency Boston

4-star Boston hotel in Downtown Boston, walk to Boston Opera House
This smoke-free hotel features a restaurant, a health club, and a bar/lounge. WiFi in public areas is free. Additionally, a coffee shop/café, a snack bar/deli, and a 24-hour business center are onsite. All 502 rooms offer free WiFi and free wired Internet, flat-screen TVs with cable channels, and comforts like memory foam beds and premium bedding. Refrigerators, coffee makers, and hair dryers are among the other amenities available to guests.
Hyatt Regency Boston offers 502 accommodations with laptop-compatible safes and coffee/tea makers. Memory foam beds feature premium bedding. 55-inch flat-screen televisions come with premium cable channels and pay movies.

Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Boston hotel provides complimentary wired and wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

Awards and affiliations

This property is affiliated with the International Gay & Lesbian Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ) guests.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of GBAC STAR (Hyatt)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest accommodations are accessible via mobile device
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 40.00 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee daily 7:00 AM–11:00 AM: USD 11-18 per person
  • 1 restaurant and 1 coffee shop/café
  • 1 bar

Things to do

  • Fitness center
  • Shopping

Family friendly

  • Free cribs/infant beds
  • Refrigerator
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Ballroom
  • Elevator
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • Chinese
  • English
  • French
  • Spanish

Business services

  • 24-hour business center
  • Conference space (30000 square feet)
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility (select rooms)
  • Pool hoist on site
  • Roll-in shower (select rooms)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Heating
  • Hypo-allergenic bedding
  • Memory foam mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/tub combination
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 55-inch flat-screen TV
  • Cable channels
  • Pay movies
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Connecting rooms available
  • Iron/ironing board
  • Laptop-compatible safe
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in from 4:00 PM - midnight
Express check-in
Minimum check-in age - 21

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Renovations and closures

The following facilities or services will be unavailable from June 26 2020 to June 30 2022 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100.00 per accommodation, per stay
Dogs and cats welcome
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 35
Free cribs (infant beds)

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per accommodation, per day
  • Resort fee (January 01 - December 31): USD 25 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between USD 11 and USD 18 per person (approximately)
  • Self parking fee: USD 40.00 per night
  • Pet fee: USD 100.00 per accommodation, per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0015630350
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Boston Hyatt
Boston Hyatt Regency
Boston Regency
Boston Regency Hyatt
Hyatt Boston
Hyatt Boston Regency
Hyatt Regency Boston
Hyatt Regency Hotel Boston
Regency Boston
Regency Hyatt Boston
Hyatt Regency Boston Hotel Boston
Hyatt Regency Boston Hotel
Hyatt Hotel Boston
Boston Hyatt Harborside
Hyatt Regency Boston Hotel
Hyatt Regency Boston Boston
Hyatt Regency Boston Hotel Boston

Frequently asked questions

4.3
Excellent
Rating 5 - Excellent. 1003 out of 1798 reviews
5 - Excellent 56%
Rating 4 - Good. 551 out of 1798 reviews
4 - Good 31%
Rating 3 - Okay. 143 out of 1798 reviews
3 - Okay 8%
Rating 2 - Poor. 61 out of 1798 reviews
2 - Poor 3%
Rating 1 - Terrible. 40 out of 1798 reviews
1 - Terrible 2%

4.5/5

Cleanliness

4.4/5

Staff & service

4.2/5

Amenities

4.4/5

Property conditions & facilities
Write a review

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff; free upgraded to city view room. I would stay again in future
Stayed 1 night in May 2021

3/5 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
For washroom, basic amenities like shower cap, toothbrush, in the room- coffee cream or milk were missing. Being paid this high, the guest would at least expect things like sealed water in the room.
Stayed 2 nights in May 2021

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff was very friendly. The lobby elevators were very clean. The place smells really nice too! You can tell they keep up with cleaning. The room itself was also very clean. The only downside was having to pay $40 a night to park in the garage.
Stayed 1 night in May 2021

4/5 Good

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very comfortable and well maintained. The staff was friendly and accommodating.
Stayed 4 nights in Apr 2021

5/5 Excellent

Stayed 3 nights in Apr 2021