citizenM Boston Back Bay

Hotel with a restaurant, steps from Newbury Street

Choose dates to view prices

Where to?

Dates

November 2025

December 2025

Lobby sitting area - citizenM Boston Back Bay (Boston)

Exterior - citizenM Boston Back Bay (Boston)

Room, 1 King Bed, City View | Premium bedding, pillowtop beds, in-room safe, desk - citizenM Boston Back Bay (Boston)

Daily buffet breakfast (USD 20 per person) - citizenM Boston Back Bay (Boston)

Room, 1 King Bed, City View | View from room - citizenM Boston Back Bay (Boston)

In the heart of Boston, citizenM Boston Back Bay offers a vibrant retreat with a 24-hour gym and restaurant. Unwind in the bar, stay connected with WiFi, or enjoy coffee and tea in the lobby; this hotel near Harvard University also features express check-in/check-out and smoke-free premises.

Exceptional

Popular amenities

Bar
24/7 front desk
Air conditioning

Room options

Check availability for these dates

Tonight

Oct 28 - Oct 29

Tomorrow

Oct 29 - Oct 30

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed

Wonderful

Highlights

Air conditioning

Refrigerator

LED TV

Pillowtop bed

Premium bedding

Hydromassage showerhead

Eco-friendly toiletries

Private bathroom

151 sq ft
Sleeps 2
1 King Bed

Room, 1 King Bed, City View

Excellent

Highlights

Air conditioning

Refrigerator

LED TV

Pillowtop bed

Premium bedding

Hydromassage showerhead

Eco-friendly toiletries

Private bathroom

151 sq ft
Sleeps 2
1 King Bed

About the neighborhood

Fenway–Kenmore, a neighborhood in Boston, is home to citizenM Boston Back Bay. Fenway Park and Faneuil Hall Marketplace are notable landmarks, and the area's natural beauty can be seen at Boston Common and Boston Harbor. Consider Encore Boston Harbor for a night out, and don't miss New England Aquarium, a top local attraction.

Visit our Boston travel guide

408 Newbury street, Boston, MA, 02115

What's nearby

Hynes Convention Center - 5 min walk - 0.3 miles
Northeastern University - 8 min walk - 0.5 miles
Fenway Park - 8 min walk - 0.5 miles
Copley Square - 13 min walk - 0.7 miles
Boston University - 2 min drive - 1.4 miles

Getting around

Hynes Convention Center Station - 1 min walk
Boston Yawkey Station - 14 min walk
Logan International Airport (BOS) - 20 min drive

Restaurants

‪Wendy's - ‬3 min walk
‪Dunkin' - ‬3 min walk
‪The Bebop - ‬3 min walk
‪Starbucks - ‬2 min walk
‪Chicha San Chen 吃茶三千 - ‬1 min walk

About this property

citizenM Boston Back Bay

Upscale hotel near Newbury Street

A short walk from Fenway Park and Boston University, citizenM Boston Back Bay provides a coffee shop/cafe, a bar, and a 24-hour gym. The on-site restaurant, canteenM, features international cuisine. Stay connected with free in-room WiFi.

Other perks at this hotel include:

Buffet breakfast (surcharge), express check-out, and express check-in
Smoke-free premises, a water dispenser, and an elevator
Multilingual staff, coffee/tea in the lobby, and a 24-hour front desk

Room features

All 399 rooms include comforts such as premium bedding and iPads, as well as perks like laptop-friendly workspaces and air conditioning.

More amenities include:

Recycling, LED light bulbs, and eco-friendly cleaning products
Bathrooms with hydromassage showers and eco-friendly toiletries
43-inch LED TVs with premium channels
Wardrobes/closets, refrigerators, and heating

Similar properties

Deluxe Room, 2 Double Beds (Bath in Room) | 1 bedroom, premium bedding, down comforters, pillowtop beds

Pet friendly
Free WiFi
Restaurant
Air conditioning

$93 nightly

Nov 24 - Nov 25

Total with taxes and fees

Property amenities

Internet

Available in all rooms: Free WiFi
In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
Available in some public areas: Free WiFi and wired internet

Parking and transportation

No onsite parking available

Food and drink

Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: USD 20 per person
A bar/lounge
A coffee shop/cafe
A restaurant
Coffee and tea in common areas

Restaurants on site

canteenM

Things to do

24-hour gym
TV in common areas

Family friendly

In-room refrigerator

Conveniences

24-hour front desk
Luggage storage
Shared microwave
Water dispenser

Guest services

Housekeeping (on request)
Multilingual staff

Business services

Coworking space

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator (42 inch wide door)
Wheelchair accessible (may have limitations)
Wheelchair-accessible gym
Wheelchair-accessible lounge
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk (34 inches high)
Wheelchair-accessible restaurant

More

1 building
14 floors
At least 10% of profits reinvested in community and sustainability
At least 80% lighting from LEDs
Biodegradable coffee stirrers available
Biodegradable drinking straws available
Communal living room
Comprehensive food waste policy
Comprehensive recycling policy
Double-glazed windows
Eco-friendly cleaning products used
Humane treatment of captive wild animals
Local artist showcase
Local culture and ecosystem education
Locally-owned and organized tours and activities
No plastic coffee stirrers
No plastic drinking straws
No plastic soft drink bottles
No plastic water bottles
Reusable cups
Smoking not allowed
Vegetarian breakfast available
Vegetarian dining options
Water dispenser usage encouraged

Room amenities

Bedroom

Pillowtop mattress
Premium bedding

Bathroom

Free toiletries
Hair dryer
Hydromassage showerhead
Private bathroom
Shampoo
Shower
Soap
Toilet paper
Toothbrush and toothpaste (on request)
Towels provided

Entertainment

43-inch LED TV with premium digital channels
iPad
iPod dock

Food and drink

Refrigerator

More

Air conditioning (climate-controlled)
Bulk dispensers for toiletries
Cleaning products are eco-friendly
Desk
Eco-friendly toiletries
Energy-saving switches in guestrooms
Heating (climate-controlled)
Iron/ironing board
Laptop workspace
LED lighting
Mobile key entry
Phone
Recycling
Safe
Water-efficient showers
Water-efficient toilets

Policies

Check-in

Check-in time starts at 2:00 PM

Express check-in available

Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Late check-out subject to availability

Late check-out fee: USD 69

Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival at the property

Guests are recommended to download the property's CitizenM mobile app before check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

1 child, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Optional extras

Fee for buffet breakfast: approximately USD 20 per person
Late check-out fee: USD 69 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Onsite parties or group events are strictly prohibited

Long-term renters welcome

This property uses eco-friendly cleaning products

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a carbon monoxide detector, a smoke detector, and a security system

We should mention

A car is not required for transportation to and from this property

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

CitizenM Boston Back Bay Hotel

CitizenM Boston Back Bay Boston

CitizenM Boston Back Bay Hotel Boston

Frequently asked questions

Is citizenM Boston Back Bay pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at citizenM Boston Back Bay?

As of Oct 28, 2025, prices found for a 1-night stay for 2 adults at citizenM Boston Back Bay on Nov 16, 2025 start from $139.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at citizenM Boston Back Bay?

This hotel doesn't offer parking.

What time is check-in at citizenM Boston Back Bay?

Check-in begins at 2:00 PM.

What time is check-out at citizenM Boston Back Bay?

Check-out is at 11:00 AM. Late check-out is available for USD 69 (subject to availability).

Where is citizenM Boston Back Bay located?

Located in Fenway–Kenmore, this hotel is within a 10-minute walk of Newbury Street, Northeastern University, and The Shops at Prudential Center. Fenway Park and Copley Square are also within 15 minutes. Hynes Convention Center Station is only a 2-minute walk and Kenmore Station is 8 minutes.

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citizenM Boston Back Bay Reviews

9.4

Exceptional

9.8/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

10/10 Excellent

Kevin

Oct 11, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Really enjoyed our stay here

Stayed 1 night in Jul 2025

10/10 Excellent

Amy

Oct 20, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Staff was friendly, beds were very comfortable, so convenient to so many things!

Stayed 4 nights in Oct 2025

10/10 Excellent

Chris

Oct 23, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Great room and location.

Stayed 1 night in Sep 2025

10/10 Excellent

Paul

Sep 19, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Great location and great breakfast!

Stayed 4 nights in Sep 2025

10/10 Excellent

Abigail

Oct 2, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Great location and great vibes

Stayed 2 nights in Sep 2025

10/10 Excellent

Rachael

Oct 11, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Love this place!

Stayed 1 night in Oct 2025

10/10 Excellent

Anna

Sep 20, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Great stay

Stayed 2 nights in Aug 2025

10/10 Excellent

Kurt

Oct 9, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great location

Stayed 3 nights in Oct 2025

10/10 Excellent

Khaleah

Sep 19, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Perfect location, fun hotel, great stay!

Stayed 3 nights in Sep 2025

10/10 Excellent

Maria

Oct 13, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very modern, nice interior and very helpful staff location is excellent too

Stayed 3 nights in Oct 2025

8/10 Good

Maria

Oct 22, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Excellent location! Will definitely be returning!

Stayed 3 nights in Oct 2025

10/10 Excellent

Cesar

Oct 16, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

The rooms are a bit small but very clean and cozy once you settle in. The location is also very convenient with plenty of things to explore within walking distance.

Stayed 1 night in Oct 2025

10/10 Excellent

Charlotte

Sep 5, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Lovely staff and lovely place to stay.

Stayed 1 night in Jun 2025

10/10 Excellent

JILLIAN

Sep 22, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great location

Stayed 3 nights in Sep 2025

10/10 Excellent

Christopher

Oct 1, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Excellent location and property. Very easy access to public transportation, shopping and dining.

Stayed 2 nights in Sep 2025

10/10 Excellent

Rodolfo

Sep 21, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very nice hotel and modern close to a lot of shoping many places for dining close to MIT,Boston Commons.

Stayed 2 nights in Sep 2025

10/10 Excellent

Maya

Sep 19, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I stay here every time im in boston. Truly the best hotel ever

Stayed 2 nights in Aug 2025

10/10 Excellent

Danielle

Oct 8, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great, helpful staff. Clean and quiet room. Location was perfect.

Stayed 4 nights in Oct 2025

8/10 Good

Hannah

Sep 26, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very nice hotel. It is small, but has everything you would need.

Stayed 2 nights in Sep 2025

10/10 Excellent

william

Sep 15, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Rooms are small, but the beds were nice, room is clean, bar and breakfast was good. nice stay

Stayed 1 night in Aug 2025

10/10 Excellent

Max

Sep 2, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Great place

Stayed 1 night in Aug 2025

10/10 Excellent

Julie

Oct 3, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Excellent location! Safe neighborhood near shops and restaurants. Trendy hotel! Small room, as expected, with comfy bed! Loved the modern, tiny home feel! Will definitely stay again!

Stayed 2 nights in Oct 2025

10/10 Excellent

Jordan

Oct 20, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I loved this hotel! It was in the perfect location, safe area and the room was small but had everything one could ask for. I loved the unique design of the hotel and the woman at the front desk even allowed us to check in a couple hours early for no charge! Excellent service and I would definitely stay here on my next trip back to Boston!

Stayed 1 night in Oct 2025