布里奇入口

Front desk customer service was awful. The worst

Once i arrived i knew it was something going on with the air conditioning. Later that night the air conditioner got louder and louder sounding like tractor. Maintenance came in to check it and replaced it because he said it was an old system. The next day it stopped working and was spitting out ice. Maintenance came in again and changed it out because it was freezing up. The same night I called again because it stopped cooling. No maintenance worker was there so they sent the security guy in to look at it. He did something and it started back working but a foul light smell came through it. I was tired of calling about it so I opened the sliding door to let the smell out. I went to the front desk the night before I left and spoke with the front desk and she stated I needed to speak with the Manger Teresa the next day for any discounts the next day. I called the hotel back the next after I left to speak with the Manager Teresa but the front desk stated she was on a call so they took my name and number and ask about my concerns then stated she would give her the message to return my call. I have not received a return call from to The manager as of yet. I’ve never experienced any thing like this from any other hotel. It was just ridiculous and to not even get a call back from the manager was more ridiculous.

The room was nice. The AC was cold, but I felt like the people at the front desk and the valet crew were not very friendly and got a weird vibe. Probably would not stay here again.