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Ermita Cartagena, a Tribute Portfolio Hotel by Marriott

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Outdoor pool
Outdoor pool
Outdoor pool
Junior Suite, 1 King Bed, Non Smoking | Minibar, in-room safe, individually furnished, desk

Overview of Ermita Cartagena, a Tribute Portfolio Hotel by Marriott

UNESCO Sustainable Travel Pledge

Ermita Cartagena, a Tribute Portfolio Hotel by Marriott

4.0 star property

4.4/5 Excellent

Top rated for cleanliness (4.6/5)

Popular amenities

  • Free WiFi
  • Breakfast included
  • Parking included
  • Pet friendly
  • Air conditioning
  • Spa
Map
Avenida Santander No 41-202, El Cabrera, Cartagena, Bolivar, 130001

Explore the area

  • Popular LocationCasa del Marques de Premio Real19 min walk
  • Popular LocationIndia Catalina Monument4 min drive
  • AirportCartagena (CTG-Rafael Nunez Intl.)6 min drive
  • Popular LocationClock Tower9 min drive

Room options

About this area

Cartagena

Ermita Cartagena, a Tribute Portfolio Hotel by Marriott is located in El Cabrero, a neighborhood in Cartagena, and is near the airport and near the beach. Cartagena Fishing Club and Santa Cruz Marina are worth checking out if an activity is on the agenda, while those looking for area attractions can visit Caribbean Naval Museum and Naval Museum Cartagena. Looking to enjoy an event or a game while in town? See what's happening at Jaime Moron Stadium or Estadio De Softbol De Chiquinquira.

What's nearby

  • Rafael Nunez Museum and House - 4 min walk
  • Casa del Marques de Premio Real - 19 min walk
  • India Catalina Monument - 4 min drive
  • House of Gabriel Garcia Marquez - 6 min drive
  • Clock Tower - 9 min drive

Getting around

  • Rafael Nunez Intl. Airport (CTG) - 6 min drive

Restaurants

  • El Balcón - 12 min walk
  • La Galeria Gourmet - 12 min walk
  • Teriyaki - 12 min walk
  • Quero Arepa - 12 min walk
  • Juan del Mar - 12 min walk

About this property

Ermita Cartagena, a Tribute Portfolio Hotel by Marriott

4-star eco-friendly hotel in the heart of El Cabrero
You can look forward to a free breakfast buffet, a poolside bar, and 2 bars at Ermita Cartagena, a Tribute Portfolio Hotel by Marriott. Indulge in a body treatment, a massage, and a facial at the onsite spa. Be sure to enjoy a meal at Señora Ayda, the onsite restaurant. In addition to a gym, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Free self parking
  • A front desk safe, luggage storage, and an elevator
  • Smoke-free premises, a 24-hour front desk, and 3 meeting rooms
Room features
All guestrooms at Ermita Cartagena, a Tribute Portfolio Hotel by Marriott offer thoughtful touches such as air conditioning, as well as amenities like free WiFi and safes.
More amenities include:
  • Free infant beds and free extra beds
  • Showers, hair dryers, and shampoo
  • Wardrobes/closets, LED light bulbs, and daily housekeeping

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM–10:30 AM
  • 1 restaurant
  • 2 bars/lounges and 1 poolside bar

Restaurants on site

  • Señora Ayda
  • Bar la biblioteca
  • Oasis Pool Bar

Things to do

  • Fitness center
  • Full-service spa

Family friendly

  • Free cribs/infant beds
  • Free rollaway/extra beds

Conveniences

  • Elevator
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Luggage storage

Business services

  • Meeting rooms - 3

Spa

  • Body treatments
  • Facials
  • Massages
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Low-height counter and sink
  • Low-height electrical outlets in bathroom
  • Valet for wheelchair-equipped vehicle
  • Visual alarms in hallways
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cribs/infant beds
  • Free rollaway beds

Bathroom

  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • TV

Food and drink

  • Minibar

More

  • Access via exterior corridors
  • Desk
  • Free local calls
  • Individually furnished
  • Iron/ironing board
  • LED light bulbs
  • Phone
  • Safe

More properties to consider

See similar properties

Policies

Check-in

85% of travelers were happy with check-in
Check-in from 3:00 PM - midnight
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of COP 80000 per pet, per night
Service animals are welcome, and are exempt from fees
1 per room (up to 22 lbs)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • For stays on or after January 1, 2023, residents of Colombia and non-residents staying 60 consecutive days or more will be charged a 19% national sales tax by the property at the time of stay. Travelers on a tourist visa will not be required to pay this tax. The tax may be charged where a room is shared by a taxable and a non-taxable guest.

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: COP 80000 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section); guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation

Property is also known as

Ermita Cartagena a Tribute Portfolio Hotel
Ermita Cartagena, a Tribute Portfolio Hotel by Marriott Hotel

Frequently asked questions

Is Ermita Cartagena, a Tribute Portfolio Hotel by Marriott pet-friendly?

Yes, this property allows pets (limit 1 per room) with a maximum weight of up to 22 lbs per pet. There's a fee of COP 80000 per pet, per night. Service animals are exempt from fees.

How much does it cost to stay at Ermita Cartagena, a Tribute Portfolio Hotel by Marriott?

As of Oct 1, 2022, prices found for a 1-night stay for 2 adults at Ermita Cartagena, a Tribute Portfolio Hotel by Marriott on Oct 23, 2022 start from $201.6, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Ermita Cartagena, a Tribute Portfolio Hotel by Marriott?

Self parking is free at this property.

What time is check-in at Ermita Cartagena, a Tribute Portfolio Hotel by Marriott?

Check-in is from 3:00 PM - midnight. A fee applies for early check-in (amount may vary, subject to availability). Late check-in is available during limited hours.

What time is check-out at Ermita Cartagena, a Tribute Portfolio Hotel by Marriott?

Check-out is at noon. Late check-out is available for a fee (amount may vary, subject to availability).

Where is Ermita Cartagena, a Tribute Portfolio Hotel by Marriott located?

Located in El Cabrero, this spa hotel is within a 10-minute walk of Rafael Nunez Museum and House and Centro Comercial La Serrezuela. Marbella Beach and University of Cartagena are also within 15 minutes.

Can I cancel my reservation for free at Ermita Cartagena, a Tribute Portfolio Hotel by Marriott and receive a full refund?

Yes, Ermita Cartagena, a Tribute Portfolio Hotel by Marriott offers free cancellation on select room rates, because flexibility matters! Please refer to Ermita Cartagena, a Tribute Portfolio Hotel by Marriott cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

4.4

Excellent

Rating 5 - Excellent. 47 out of 73 reviews
5 - Excellent 64%
Rating 4 - Good. 19 out of 73 reviews
4 - Good 26%
Rating 3 - Okay. 2 out of 73 reviews
3 - Okay 3%
Rating 2 - Poor. 1 out of 73 reviews
2 - Poor 1%
Rating 1 - Terrible. 4 out of 73 reviews
1 - Terrible 5%

4.6/5

Cleanliness

4.5/5

Staff & service

4.2/5

Amenities

4.5/5

Property conditions & facilities

4.4/5

Eco-friendliness

5/5 Excellent

Julia
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was warm and friendly. Property was clean and good living quarters.
Stayed 1 night in Sep 2022

5/5 Excellent

Fernando
Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent archtecture. Large and comfortable room. Good restaurant and excellent breakfast. Very good location (4 blocks from walled city, on the coast line) but sidewalks are destroyed and is unsafe to walk. Shower floor was very slippery and there are no handles. Elevator was not working and had to settle for a ground floor room.
Stayed 2 nights in Sep 2022

5/5 Excellent

Jessica S
Liked: Cleanliness, staff & service, property conditions & facilities
Needs better & cleaner gym. Everything else was great
Stayed 3 nights in Jul 2022

4/5 Good

Mondale
Liked: Staff & service, amenities, property conditions & facilities
Nice place to stay, but charges you for guests you may want to have overnight.
Stayed 6 nights in Jul 2022

4/5 Good

Donald
Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very friendly and helpful.
Stayed 7 nights in Jul 2022

5/5 Excellent

Troy
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff there is awesome, so friendly and helpful, really genuine in nature!
Stayed 4 nights in Jul 2022

4/5 Good

Loletia
Traveled with family
Liked: Cleanliness, staff & service
Staff was friendly. Food was decent
Stayed 5 nights in Jun 2022

5/5 Excellent

Frances
Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were helpful, friendly snd and welcoming. David, Johnathon and many other staff members made my stay enjoyable. The rooms and grounds were clean and food was tasty.
Stayed 4 nights in Jun 2022

4/5 Good

Fernando Lopez de, Arequipa
Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cozy, clean hotel very close to the walled city
Stayed 5 nights in Jun 2022

5/5 Excellent

Yesenia Ivette
Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What I like most about this property was the staff very polite and attentive. The food was also good.
Stayed 4 nights in May 2022