Ermita Cartagena, a Tribute Portfolio Hotel by Marriott

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Outdoor Pool
Outdoor Pool
Outdoor Pool
Minibar, in-room safe, individually furnished, desk

Overview of Ermita Cartagena, a Tribute Portfolio Hotel by Marriott

Ermita Cartagena, a Tribute Portfolio Hotel by Marriott

4 out of 5

4.4/5 Excellent

Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Breakfast included
  • Parking included
  • Pet friendly
  • Air conditioning
  • Spa

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 48-hour vacancy between guest room stays
  • Hand sanitizer provided
Avenida Santander No 41-202, El Cabrera, Cartagena, Bolivar, 130001

Explore the area

  • Popular LocationIndia Catalina Monument11 min walk
  • Popular LocationCasa del Marques de Premio Real19 min walk
  • AirportCartagena (CTG-Rafael Nunez Intl.)5 min drive
  • Popular LocationClock Tower8 min drive

Choose dates to view prices

About this area

Cartagena

Located in Cartagena, Ermita Cartagena, a Tribute Portfolio Hotel by Marriott is near the airport and near the beach. Cartagena Fishing Club and Los Pegasos Dock are worth checking out if an activity is on the agenda, while those looking for area attractions can visit Naval Museum Cartagena and Caribbean Naval Museum.

What's nearby

  • Rafael Nunez Museum and House - 4 min walk
  • India Catalina Monument - 11 min walk
  • Casa del Marques de Premio Real - 19 min walk
  • House of Gabriel Garcia Marquez - 5 min drive
  • Clock Tower - 8 min drive

Getting around

  • Rafael Nunez Intl. Airport (CTG) - 5 min drive

Restaurants

  • Señora Ayda — 1 min walk
  • Bar la biblioteca — 1 min walk
  • El Balcón — 12 min walk
  • Teriyaki — 12 min walk
  • Vera — 12 min walk

About this property

Ermita Cartagena, a Tribute Portfolio Hotel by Marriott

4-star hotel with full-service spa and free breakfast
Along with a full-service spa, this smoke-free hotel has a restaurant and 2 bars/lounges. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a fitness center, a poolside bar, and a 24-hour front desk are onsite. All 99 individually furnished rooms provide free WiFi, free wired Internet, and minibars. Guests will also find TVs, free local calls, and hair dryers.
Ermita Cartagena, a Tribute Portfolio Hotel by Marriott offers 99 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and safes. Each accommodation is individually furnished. Guests can surf the web using the complimentary wired and wireless Internet access.

Bathrooms include showers and hair dryers. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials and body treatments.

The spa is open daily.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM–10:30 AM
  • 1 restaurant
  • 2 bars/lounges and 1 poolside bar

Things to do

  • Fitness center
  • Full-service spa

Family friendly

  • Free cribs/infant beds
  • Free rollaway/extra beds

Conveniences

  • Elevator
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Luggage storage

Languages spoken

  • English
  • Spanish

Business services

  • Meeting rooms - 3

Spa

  • Body treatments
  • Facials
  • Massages
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Low-height electrical outlets in bathroom
  • Valet for wheelchair-equipped vehicle
  • Visual alarms in hallways
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cribs/infant beds
  • Free rollaway beds

Bathroom

  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • TV

Food and drink

  • Minibar

More

  • Access via exterior corridors
  • Desk
  • Free local calls
  • Individually furnished
  • Iron/ironing board
  • Phone
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - midnight
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of COP 80000 per pet, per night
1 per room (up to 22 lbs)
Food and water bowls are available
Service animals are exempt from fees
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs (infant beds)

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • For stays on or after January 1, 2022, residents of Colombia and non-residents staying 60 consecutive days or more will be charged a 19% national sales tax by the property at the time of stay. Travelers on a tourist visa will not be required to pay this tax. The tax may be charged where a room is shared by a taxable and a non-taxable guest.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Pet fee: COP 80000 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, Diners Club, debit cards, and cash

We should mention

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for foreign visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section); guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation

Property is also known as

Ermita Cartagena a Tribute Portfolio Hotel
Ermita Cartagena, a Tribute Portfolio Hotel by Marriott Hotel

Frequently asked questions

Overall score and ratings

4.4

Excellent

Rating 5 - Excellent. 11 out of 18 reviews
5 - Excellent 61%
Rating 4 - Good. 5 out of 18 reviews
4 - Good 28%
Rating 3 - Okay. 1 out of 18 reviews
3 - Okay 6%
Rating 2 - Poor. 0 out of 18 reviews
2 - Poor 0%
Rating 1 - Terrible. 1 out of 18 reviews
1 - Terrible 6%

4.7/5

Cleanliness

4.5/5

Staff & service

4.3/5

Amenities

4.7/5

Property conditions & facilities

4/5 Good

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Although it's not located in a nice neighborhood, you are a 5-minute walk from the walled city. The staff is very friendly and the food is quite good. The rooms are comfortable, but the only thing you see from the window is a wall. Convenient but not wonderful.
Stayed 2 nights in Jul 2021

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed the ambiance and tranquility of the hotel property. The sunset views from the beach and last floor of the hotel were amazing! The staff was always friendly and attentive. My only complaint would be how much the staff interrupted our stay at the room by knocking at the door anytime they needed to charge any type of service they would basically harass us instead of charging us right away. We coursing bring any outside food or alcohol which was also annoying, fue to their limited menu options.
Stayed 7 nights in Mar 2021

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thrilled!!!
Amazing place, great location for our objectives. Lovely view. the staff was as helpful as you could possible imagine. excellent people!!!
Stayed 4 nights in May 2021

5/5 Excellent

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cery nice a little expensive
Stayed 1 night in May 2021

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was excellent the location was very good and the services the employees are really good I recommend this hotel. This is my second time in the hotel and I will come back again thanks for everything to everyone 🇨🇴❤️
Stayed 9 nights in Mar 2021