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Sofitel Legend Santa Clara Cartagena

Photo gallery for Sofitel Legend Santa Clara Cartagena

Exterior
Outdoor pool, pool umbrellas
Suite, 1 King Bed, Sea View (Legend Suite) | Premium bedding, down comforters, minibar, in-room safe
Suite, 1 King Bed, Terrace, Sea View (Amaral) | Premium bedding, down comforters, minibar, in-room safe
Classic Room, 1 King Bed, View (Interior view) | Premium bedding, down comforters, minibar, in-room safe

Overview of Sofitel Legend Santa Clara Cartagena

UNESCO Sustainable Travel Pledge

Sofitel Legend Santa Clara Cartagena

5.0 star property

9.4/10 Exceptional

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant
Map
Calle Del Torno, 39 - 29, Barrio San Diego, Cartagena, Bolivar, 130001

Explore the area

  • Popular LocationIndia Catalina Monument6 min walk
  • Popular LocationClock Tower7 min walk
  • Popular LocationAyala Center14 min walk
  • AirportCartagena (CTG-Rafael Nunez Intl.)9 min drive

Room options

About this area

Cartagena

Sofitel Legend Santa Clara Cartagena is located in Cartagena Walled City, a neighborhood in Cartagena, and is near the airport. Notable landmarks in the area include San Pedro Claver Church and Convent and San Pedro, and travelers wishing to experience a bit of culture can try Fine Arts. Traveling with kids? Consider Naval Museum Cartagena and Caribbean Naval Museum. With scuba diving, water skiing, and windsurfing nearby, you'll find plenty of adventures in the water.

What's nearby

  • Fine Arts - 1 min walk
  • House of Gabriel Garcia Marquez - 2 min walk
  • India Catalina Monument - 6 min walk
  • Clock Tower - 7 min walk
  • Ayala Center - 14 min walk

Getting around

  • Rafael Nunez Intl. Airport (CTG) - 9 min drive

Restaurants

  • Anacardos - 2 min walk
  • Moshi - 2 min walk
  • Frenchie - 2 min walk
  • Mistura - 3 min walk
  • Fm Restaurante - 3 min walk

About this property

Sofitel Legend Santa Clara Cartagena

5-star historic resort located in Cartagena Walled City
Located close to Fine Arts and Clock Tower, Sofitel Legend Santa Clara Cartagena provides a roundtrip airport shuttle, a poolside bar, and a terrace. Treat yourself to aromatherapy, a massage, or a facial at the onsite spa. Enjoy garden views and more at the two onsite restaurants. Aerobics classes and yoga classes are offered at the gym; Sofitel Legend Santa Clara Cartagena also has designer stores on site, a garden, and dry cleaning/laundry services. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar and a business center.
You'll also find perks like:
  • An outdoor pool with pool umbrellas
  • Free self parking and valet parking
  • Buffet breakfast (surcharge), express check-out, and wedding services
  • A front desk safe, ATM/banking services, and a ballroom
  • Guest reviews give good marks for the breakfast, pool, and helpful staff
Room features
All 125 rooms feature comforts such as 24-hour room service and premium bedding, in addition to perks like pillow menus and laptop-friendly workspaces.
More amenities include:
  • Tubs or showers, free toiletries, and hair dryers
  • HDTVs with cable channels
  • Separate sitting areas, childcare services, and daily housekeeping

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.
Sofitel Legend Santa Clara Cartagena is listed in the 2021 Travel + Leisure 500.
This property is affiliated with the International Gay & Lesbian Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ) guests.
The property is a member of Historic Hotels of the World.

Languages

English, French, Portuguese, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Property is disinfected using an electrostatic sprayer
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Follows industry cleaning and disinfection practices of Bureau Veritas (3rd party expert - Global)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi, Wired Internet (USD 20 per night)
  • Available in some public areas: Free WiFi, Wired Internet (USD 20 per night)

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • 24-hour roundtrip airport shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: USD 25 per person
  • 2 restaurants
  • 1 poolside bar and 1 bar
  • 24-hour room service

Restaurants on site

  • El Claustro
  • 1621 Restaurant
  • Jardin Santa Clara

Things to do

  • Aerobics classes
  • Designer stores
  • Fitness center
  • Full-service spa
  • Outdoor pool
  • Private picnics
  • Shopping
  • Spa tub
  • Steam room
  • Wine tasting room
  • Yoga classes

Family friendly

  • Babysitting (surcharge)
  • In-room child care (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference space (3531 square feet)
  • Meeting rooms

Outdoors

  • Garden
  • Pool umbrellas
  • Terrace

Spa

  • Aromatherapy
  • Body treatments
  • Facials
  • Hydrotherapy
  • Massages
  • Turkish bath/hammam

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Couples dining
  • Designated smoking areas (fines apply)
  • Romance packages available

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Down comforter
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels

Entertainment

  • Cable/satellite channels
  • Flat-screen TV
  • iPod dock

Food and drink

  • Free bottled water
  • Minibar

More

  • Desk
  • Free newspapers
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Separate sitting area
  • Slippers
  • Soundproofing

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - 3 AM
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 200.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • For stays on or after January 1, 2023, residents of Colombia and non-residents staying 60 consecutive days or more will be charged a 19% national sales tax by the property at the time of stay. Travelers on a tourist visa will not be required to pay this tax. The tax may be charged where a room is shared by a taxable and a non-taxable guest.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: USD 25 per person (approximately)
  • Fee for in-room wired Internet: USD 20 per night (rates may vary)
  • Fee for wired Internet in public areas: USD 20 per night (rates may vary)
  • Airport shuttle fee: USD 26 per vehicle (one way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 200.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a smoke detector
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Cartagena Santa Clara
Cartagena Sofitel Santa Clara
Santa Clara Cartagena
Sofitel Legend Cartagena Santa Clara
Sofitel Legend Santa Clara
Sofitel Legend Santa Clara Cartagena
Sofitel Legend Santa Clara Hotel
Sofitel Legend Santa Clara Hotel Cartagena
Sofitel Santa Clara
Sofitel Santa Clara Cartagena
Sofitel Hotel Santa Clara
Sofitel Santa Clara Hotel Cartagena
Sofitel Legend Santa Clara Cartagena Hotel
Sofitel Cartagena
Cartagena Sofitel
Sofitel Legend Santa Clara Cartagena Resort
Sofitel Legend Santa Clara Resort
Sofitel Legend Santa Clara Cartagena Resort
Sofitel Legend Santa Clara Cartagena Cartagena
Sofitel Legend Santa Clara Cartagena Resort Cartagena

Frequently asked questions

Does Sofitel Legend Santa Clara Cartagena have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Sofitel Legend Santa Clara Cartagena?

As of Feb 3, 2023, prices found for a 1-night stay for 2 adults at Sofitel Legend Santa Clara Cartagena on Feb 15, 2023 start from $360.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Sofitel Legend Santa Clara Cartagena pet-friendly?

No, pets are not allowed at this property.

How much is parking at Sofitel Legend Santa Clara Cartagena?

Self parking and valet parking are free at this property.

What time is check-in at Sofitel Legend Santa Clara Cartagena?

Check-in is from 3 PM - 3 AM. A fee applies for early check-in (subject to availability).

What time is check-out at Sofitel Legend Santa Clara Cartagena?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Sofitel Legend Santa Clara Cartagena provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of USD 26 per vehicle applies.

Where is Sofitel Legend Santa Clara Cartagena located?

This family-friendly Cartagena resort is located near the airport, within a 10-minute walk of Fine Arts, Clock Tower, and San Pedro. Republik Bank and San Pedro Claver Church and Convent are also within 15 minutes.

Reviews

9.4

Exceptional

Rating 10 - Excellent. 566 out of 720 reviews" "
" "10 - Excellent 79%
Rating 8 - Good. 104 out of 720 reviews" "
" "8 - Good 14%
Rating 6 - Okay. 29 out of 720 reviews" "
" "6 - Okay 4%
Rating 4 - Poor. 13 out of 720 reviews" "
" "4 - Poor 2%
Rating 2 - Terrible. 8 out of 720 reviews" "
" "2 - Terrible 1%

9.5/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Elizabeth A.

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property. 1621 was amazing.

10/10 Excellent

Andres, Sydney

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is just amazing. The place has so much history! It is a beautiful hotel. The staff was amazing. We went to 1621 restaurant and it is just brilliant. Loved it and will be back.
Stayed 4 nights in Jan 2023

10/10 Excellent

Eric and Shona

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was wonderful except the SPA wasn't available ( closed or fully booked).
Stayed 3 nights in Jan 2023

10/10 Excellent

Steven

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great place. Relaxing pool. Impeccable service…sometimes almost too attentive. Room was lovely. Recommend the deluxe room with butler service. The butler made so many last-minute dinner reservations for us at the most popular places in town.

10/10 Excellent

Mario, JERSEY CITY

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I spent 3 days / 2 nights at the hotel. Fantastic. Great location. Very nice area to walk around with great restaurants. There's a big shopping mall just 1 block away, very convenient. The people at the hotel are very kind. We took the 'pasadia' to pass the day at their location in Baru. We will come back!
Stayed 2 nights in Nov 2022

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Oct 2022

10/10 Excellent

Beth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022

10/10 Excellent

Cesar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022

4/10 Poor

Alberto, San Juan

Traveled with family and small children
Liked: Amenities, property conditions & facilities
Room was not available for the reserved date. I was assigned a room with different beds until the booked room became available. I was bitten in my arm by some kind of insect while sleeping, probably a centipede or spider, and a bacterial infection developed that required medical treatment for several weeks.
Stayed 3 nights in Oct 2022

8/10 Good

Michelle

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Our family of 4 thoroughly enjoyed Santa Clara. Even before our arrival, the staff helped us to ensure a marvelous stay. The service was exceptional in every department. We even enjoyed a hotel tour, which they do every day at 4:30, to learn more about its history. The rooms were nice despite being located in a very historic building site. There was some remodeling happening, but nothing that was disruptive. The food (breakfast buffet and room service) was delicious and bountiful. The only area that needs improvement is the issue of the terrace bar. It's a great space for watching the sunset but it's only open Thursday-Saturday and was closed to hotel guests because of a wedding party at least one night. We were escorted up to the rooftop above the spa which offers a fantastic sunset view, but no bar service, tables or chairs. At this level of hotel, this is unacceptable. Overall, we loved our stay and highly recommend it!
Stayed 4 nights in Sep 2022