Santa Catalina Hotel

Photo gallery for Santa Catalina Hotel

Featured Image
Rooftop Pool
Outdoor Pool
Outdoor Pool
Minibar, in-room safe, desk, laptop workspace

Overview of Santa Catalina Hotel

VIP Access

Santa Catalina Hotel

4 out of 5

4.6/5 Wonderful

Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Breakfast included
  • Pet friendly
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing
Carrera 6, Cl. del Candilejo #32 - 62, Cartagena, 130001

Explore the area

  • Popular LocationClock Tower1 min walk
  • Popular LocationIndia Catalina Monument10 min walk
  • Popular LocationBocagrande Beach16 min walk
  • AirportCartagena (CTG-Rafael Nunez Intl.)16 min drive

Choose dates to view prices

About this area

Cartagena

Located by the ocean, Santa Catalina Hotel is in Cartagena Walled City neighborhood and is connected to the convention center. Cartagena Fishing Club and Los Pegasos Dock are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Parque de La Marina and Centenary Park. Naval Museum Cartagena and Caribbean Naval Museum are also worth visiting.

What's nearby

  • Casa del Marques de Premio Real - 1 min walk
  • Clock Tower - 1 min walk
  • Puerta del Reloj - 1 min walk
  • India Catalina Monument - 10 min walk
  • Bocagrande Beach - 16 min walk

Getting around

  • Rafael Nunez Intl. Airport (CTG) - 16 min drive

Restaurants

  • San Pedro — 2 min walk
  • Crepes e Waffles — 2 min walk
  • El Bistro — 3 min walk
  • Perú Fusión — 3 min walk
  • El Barón — 3 min walk

About this property

Santa Catalina Hotel

Hotel connected to the convention center in Cartagena Walled City with free breakfast
Along with a restaurant, this smoke-free hotel has 2 bars/lounges and a poolside bar. Free full breakfast and free WiFi in public areas are also provided. Other amenities include a snack bar/deli, a rooftop terrace, and spa services. All 40 soundproofed rooms feature free WiFi and 24-hour room service. For a bit of entertainment, LCD TVs come with satellite channels, and guests will also find minibars and free local calls.
Santa Catalina Hotel offers 40 air-conditioned accommodations with minibars and safes. 42-inch LCD televisions come with premium satellite channels. Bathrooms include showers, bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages and massages.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Free full breakfast available daily 6:30 AM–10:00 AM
  • 1 restaurant
  • 2 bars/lounges and 1 poolside bar
  • 24-hour room service

Things to do

  • Spa services

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Elevator
  • Free newspapers in lobby

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service

Languages spoken

  • English
  • Spanish

Outdoors

  • Garden
  • Pool sun loungers
  • Pool umbrellas
  • Rooftop terrace

Spa

  • Massage - deep-tissue

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains

Bathroom

  • Bathrobes
  • Eco-friendly toiletries
  • Hair dryer
  • Shower
  • Towels

Entertainment

  • 42-inch LCD TV
  • Premium channels
  • Satellite channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Desk
  • Free local calls
  • In-room massage
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Soundproofing
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - midnight
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of COP 80000 per pet, per day
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • For stays on or after January 1, 2022, residents of Colombia and non-residents staying 60 consecutive days or more will be charged a 19% national sales tax by the property at the time of stay. Travelers on a tourist visa will not be required to pay this tax. The tax may be charged where a room is shared by a taxable and a non-taxable guest.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Airport shuttle fee: COP 52000 per vehicle (one-way, maximum occupancy 3)
  • Pet fee: COP 80000 per pet, per day
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No onsite parking is available
This property accepts Visa, Mastercard, and American Express; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector, a security system, and a first aid kit
Property Registration Number RNT 62290

We should mention

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

Santa Catalina Hotel Cartagena
Santa Catalina Cartagena
ta Catalina Hotel Cartagena
Santa Catalina Hotel Hotel
Santa Catalina Hotel Cartagena
Santa Catalina Hotel Hotel Cartagena

Frequently asked questions

Overall score and ratings

4.6

Wonderful

Rating 5 - Excellent. 165 out of 230 reviews
5 - Excellent 72%
Rating 4 - Good. 44 out of 230 reviews
4 - Good 19%
Rating 3 - Okay. 13 out of 230 reviews
3 - Okay 6%
Rating 2 - Poor. 4 out of 230 reviews
2 - Poor 2%
Rating 1 - Terrible. 4 out of 230 reviews
1 - Terrible 2%

4.7/5

Cleanliness

4.7/5

Staff & service

4.6/5

Amenities

4.7/5

Property conditions & facilities

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente estadía y servicio
Stayed 4 nights in Oct 2021

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was located in a nice area near everything the staff was very polite specially the waitress in the restaurant
Stayed 4 nights in Sep 2021

3/5 Okay

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The surrounding area is terrible. Hotel Very noisy. Not recommend for a family stay or if you are looking for a quite and relax time. Staff very friendly and super nice. Hotel not in good conditions. Not even a 4 star hotel. Not a breakfast buffet. Choices limited.
Stayed 4 nights in Sep 2021

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a beautiful hotel with an excellent location and view of the clock, monument in Cartagena. Loved that our room had a beautifully renovated tub and bathroom. The amenities and decor of the hotel are practical and modern. The food at the restaurant is also delicious and the service from all the employees was amazing! They helped my boyfriend beautifully decorate our suite with rose petals and balloons.
Stayed 1 night in Jul 2021

5/5 Excellent

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location
Stayed 3 nights in Jul 2021