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Rooftop Pool
Outdoor Pool
Outdoor Pool
Minibar, in-room safe, desk, laptop workspace

Guest reviews

4.7 out of 5 Exceptional
180 reviews
Guests rated this property 4.8/5 for cleanliness.

Popular amenities

Free WiFi
Air Conditioning
Spa
Restaurant
Breakfast Available
Bar

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment

Map

Explore the area

Popular LocationCasa del Marques de Premio Real1 min walk
Popular LocationPuerta del Reloj1 min walk
Popular LocationCartagena Cathedral2 min walk
AirportCartagena (CTG-Rafael Nunez Intl.)20 min drive

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  • Superior Room, 2 Queen Beds, Non Smoking

    4.6/5 guest room rating

    Room amenities

    • 279 sq ft
    • Sleeps 4
    • 2 Queen Beds
    More detailsSuperior Room, 2 Queen Beds, Non Smoking
  • Superior Room, 1 King Bed, Non Smoking

    4.5/5 guest room rating

    Room amenities

    • 237 sq ft
    • Sleeps 3
    • 1 King Bed
    More detailsSuperior Room, 1 King Bed, Non Smoking
  • Classic Room, 1 King Bed, Non Smoking

    Room amenities

    • 236 sq ft
    • Sleeps 2
    • 1 King Bed
    More detailsClassic Room, 1 King Bed, Non Smoking
  • Deluxe Room, 1 King Bed, Non Smoking

    5/5 guest room rating

    Room amenities

    • 323 sq ft
    • Sleeps 2
    • 1 King Bed
    More detailsDeluxe Room, 1 King Bed, Non Smoking
  • Suite, 1 King Bed, Non Smoking

    5/5 guest room rating

    Room amenities

    • 538 sq ft
    • Sleeps 2
    • 1 King Bed
    More detailsSuite, 1 King Bed, Non Smoking

About this area

Cartagena

Located by the ocean, Santa Catalina Hotel is in Cartagena Walled City neighborhood and is connected to the convention center. Clock Tower is a notable landmark, and the area's natural beauty can be seen at Bocagrande Beach and Marbella Beach. Looking to enjoy an event or a game while in town? See what's happening at Nuevo Bosque Softball Stadium or Estadio De Softbol De Chiquinquira.
Visit our Cartagena travel guide
View in a map
Popular Location

What's nearby

  • Casa del Marques de Premio Real - 1 min walk
  • Puerta del Reloj - 1 min walk
  • Cartagena Cathedral - 2 min walk
  • Clock Tower - 3 min walk
  • Palace of the Inquisition Cartagena Historical Museum - 3 min walk

Getting around

  • AirportRafael Nunez Intl. Airport (CTG) - 20 min drive

About this property

Santa Catalina Hotel

Hotel connected to the convention center in Cartagena Walled City with restaurant
Along with a restaurant, this smoke-free hotel has 2 bars/lounges and a poolside bar. WiFi in public areas is free. Other amenities include a rooftop terrace, spa services, and 24-hour room service. All 40 soundproofed rooms feature free WiFi and 24-hour room service. For a bit of entertainment, LCD TVs come with satellite channels, and guests will also find minibars and free local calls.
Santa Catalina Hotel offers 40 air-conditioned accommodations with minibars and safes. 42-inch LCD televisions come with premium satellite channels. Bathrooms include showers, bathrobes, complimentary toiletries, and hair dryers.

This Cartagena hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–10:30 AM on weekdays and 6:30 AM–11:00 AM on weekends: COP 50000 for adults and COP 50000 for children
  • 1 restaurant
  • 2 bars/lounges and 1 poolside bar
  • 24-hour room service

Things to do

  • Spa services

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Elevator
  • Free newspapers in lobby

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service

Languages spoken

  • English
  • Spanish

Outdoors

  • Garden
  • Pool sun loungers
  • Pool umbrellas
  • Rooftop terrace

Spa

  • Massage - deep-tissue

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains

Bathroom

  • Bathrobes
  • Eco-friendly toiletries
  • Hair dryer
  • Shower
  • Towels

Entertainment

  • 42-inch LCD TV
  • Premium channels
  • Satellite channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Desk
  • Free local calls
  • In-room massage
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in from 3:00 PM - midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability

Special check-in instructions

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Front desk staff will greet guests on arrival
24-hour airport shuttle service is available on request
Fees may apply; contact the property in advance to make arrangements

Renovations and closures

This property is closed from March 19 2020 to November 30 2020 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • For stays on or after January 1, 2021, citizens of Colombia and foreigners staying 60 consecutive days or more will be charged a 19% national sales tax by the property at the time of stay. Foreigners on a tourist visa will not be required to pay this tax. The tax may be charged where a room is shared by a taxable and a non-taxable guest.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: COP 50000 for adults and COP 50000 for children (approximately)
  • Airport shuttle fee: COP 45000 per vehicle (one-way)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No onsite parking is available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector, a security system, and a first aid kit

We should mention

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for foreign visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

Santa Catalina Hotel Cartagena
Santa Catalina Cartagena
ta Catalina Hotel Cartagena
Santa Catalina Hotel Hotel
Santa Catalina Hotel Cartagena
Santa Catalina Hotel Hotel Cartagena

Frequently asked questions

Can I cancel my reservation for free at Santa Catalina Hotel and receive a full refund?
Yes, Santa Catalina Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to Santa Catalina Hotel cancellation policy on our site for more details about any exclusions or requirements.
Is Santa Catalina Hotel pet-friendly?
No, only service animals are welcome at the property.
How much is parking at Santa Catalina Hotel?
This property doesn't offer parking.
What time is check-in at Santa Catalina Hotel?
Check-in is from 3:00 PM–midnight. A fee applies for early check-in (amount may vary, subject to availability). Late check-in is available during limited hours.
What time is check-out at Santa Catalina Hotel?
Check-out is at noon. Late check-out is available for a fee (amount may vary, subject to availability).
Does Santa Catalina Hotel provide a shuttle to the airport?
Yes, there's an airport shuttle. A fee of COP 45000 per vehicle, one-way, applies.
Where is Santa Catalina Hotel located?
Located in Cartagena Walled City, this hotel is steps from Casa del Marques de Premio Real and Clock Tower. Cartagena de Indias Convention Center and Bocagrande Beach are also within 1 mi (2 km).
4.7
Exceptional
180 reviews
5 - Excellent
133
4 - Good
35
3 - Okay
10
2 - Poor
0
1 - Terrible
2

4.8/5

Cleanliness

4.8/5

Staff & service

4.6/5

Amenities

4.7/5

Property conditions & facilities

4/5 Good

Stayed 5 nights in Sep 2020

3/5 Okay

Traveled with partner
Happy face iconLiked: Staff & service
Staff was awesome! However, there was no hot water in the shower, no matter how long we let it run with it turned up all the way. The sink had hot water, but the shower wouldn’t get hot. The floors were also very wonky and some spots on the hard wood sunk when walking on them. Overall decent for the price, but had some glaring flaws.
Stayed 5 nights in Mar 2020

4/5 Good

Business traveler
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities
Well located, very confortable and clean room, a little pricey on food and drinks, but overall I recommend it
Stayed 4 nights in Mar 2020

3/5 Okay

Happy face iconLiked: Amenities, property conditions & facilities
Very Noise. The shower tile has to be cleaned has mold between the tiles
Stayed 4 nights in Mar 2020

5/5 Excellent

Stayed 7 nights in Mar 2020

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