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Santa Catalina Hotel

Photo gallery for Santa Catalina Hotel

Pool
Rooftop pool
Outdoor pool
Outdoor pool
Minibar, in-room safe, desk, laptop workspace

Overview of Santa Catalina Hotel

VIP Access

Santa Catalina Hotel

4.0 star property

4.5/5 Wonderful

Popular amenities

  • Free WiFi
  • Breakfast included
  • Pet friendly
  • Air conditioning
  • Bar
  • Laundry
Map
Carrera 6, Cl. del Candilejo #32 - 62, Cartagena, 130001

Explore the area

  • Popular LocationClock Tower1 min walk
  • Popular LocationAyala Center6 min walk
  • Popular LocationBocagrande Beach17 min walk
  • AirportCartagena (CTG-Rafael Nunez Intl.)19 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

Room options

About this area

Cartagena

Santa Catalina Hotel is located in Cartagena Walled City, a neighborhood in Cartagena, and is near the airport and by the ocean. Cartagena Fishing Club and Bodeguita Dock are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Fernandez Madrid Park and Parque de La Marina. Caribbean Naval Museum and Naval Museum Cartagena are also worth visiting.

What's nearby

  • Casa del Marques de Premio Real - 1 min walk
  • Clock Tower - 1 min walk
  • Cartagena Cathedral - 4 min walk
  • Ayala Center - 6 min walk
  • Bocagrande Beach - 17 min walk

Getting around

  • Rafael Nunez Intl. Airport (CTG) - 19 min drive

Restaurants

  • San Pedro - 2 min walk
  • El Bistro - 3 min walk
  • San Alberto - 3 min walk
  • El Barón - 3 min walk
  • Juan Valdez - 3 min walk

About this property

Santa Catalina Hotel

4-star hotel located in Cartagena Walled City
Take advantage of free English breakfast, a roundtrip airport shuttle, and a poolside bar at Santa Catalina Hotel. Free in-room WiFi is available to all guests, along with a rooftop terrace and a garden.
You'll also enjoy the following perks during your stay:
  • A porter/bellhop, free newspapers, and a 24-hour front desk
  • An elevator, tour/ticket assistance, and a front desk safe
  • Luggage storage, smoke-free premises, and concierge services
  • Guest reviews give top marks for the bar, pool, and helpful staff
Room features
All 40 rooms include comforts such as laptop-friendly workspaces and air conditioning, in addition to perks like free WiFi and safes. Guest reviews speak positively of the comfortable rooms at the property.
More conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • 42-inch LCD TVs with premium channels
  • Daily housekeeping, desks, and phones

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Free English breakfast available daily 6:30 AM–10:00 AM
  • 2 bars/lounges and 1 poolside bar
  • Room service available

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service

Outdoors

  • Garden
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 42-inch LCD TV
  • Premium channels
  • Satellite channels

Food and drink

  • Minibar

More

  • Desk
  • Free local calls
  • In-room massage
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Soundproofing
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of COP 80000 per pet, per day
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • For stays on or after January 1, 2023, residents of Colombia and non-residents staying 60 consecutive days or more will be charged a 19% national sales tax by the property at the time of stay. Travelers on a tourist visa will not be required to pay this tax. The tax may be charged where a room is shared by a taxable and a non-taxable guest.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: COP 52000 per vehicle (one-way, maximum occupancy 3)
  • Pet fee: COP 80000 per pet, per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector, a security system, and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Property Registration Number RNT 62290

We should mention

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Only registered guests are allowed in the guestrooms

Property is also known as

Santa Catalina Hotel Cartagena
Santa Catalina Cartagena
ta Catalina Hotel Cartagena
Santa Catalina Hotel Hotel
Santa Catalina Hotel Cartagena
Santa Catalina Hotel Hotel Cartagena

Frequently asked questions

Is Santa Catalina Hotel pet-friendly?

Yes, pets are allowed at this property. There's a fee of COP 80000 per pet, per day.

How much does it cost to stay at Santa Catalina Hotel?

As of Nov 27, 2022, prices found for a 1-night stay for 2 adults at Santa Catalina Hotel on Dec 11, 2022 start from $147.19, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Santa Catalina Hotel?

This property doesn't offer parking.

What time is check-in at Santa Catalina Hotel?

Check-in is from 3:00 PM - midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Santa Catalina Hotel?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Santa Catalina Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of COP 52000 per vehicle applies.

Where is Santa Catalina Hotel located?

Located in Cartagena Walled City, this hotel is 0.1 mi (0.1 km) from Plaza de los Coches and 0.3 mi (0.5 km) from Ayala Center. Casa del Marques de Premio Real and Marquez House of the Real Prize are also within 5 minutes.

Can I cancel my reservation for free at Santa Catalina Hotel and receive a full refund?

Yes, Santa Catalina Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to Santa Catalina Hotel cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

4.5

Wonderful

Rating 5 - Excellent. 279 out of 412 reviews" "
" "5 - Excellent 68%
Rating 4 - Good. 84 out of 412 reviews" "
" "4 - Good 20%
Rating 3 - Okay. 29 out of 412 reviews" "
" "3 - Okay 7%
Rating 2 - Poor. 12 out of 412 reviews" "
" "2 - Poor 3%
Rating 1 - Terrible. 8 out of 412 reviews" "
" "1 - Terrible 2%

4.7/5

Cleanliness

4.6/5

Staff & service

4.5/5

Amenities

4.6/5

Property conditions & facilities

4.3/5

Eco-friendliness

3/5 Okay

brianda
Disliked: Amenities
The staff seemed to be professionally friendly but not genuine. The water in the shower was not hot/warm. The walls seemed to be thin and could not sleep in early cause of all the noise coming from the rooftop. No tissues were available and j had to request additional toilet paper three times (literally three times)
Stayed 5 nights in Nov 2022

5/5 Excellent

Lisa
Traveled with partner
Liked: Cleanliness, property conditions & facilities
Great experience and service
Stayed 4 nights in Nov 2022

5/5 Excellent

david
Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it , beautiful hotel 👌
Stayed 5 nights in Oct 2022

5/5 Excellent

Alessandra
Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location and the staff was over the top. The terrace is amazing with a beautiful view of the old city. Breakfast was included and delicious.
Stayed 1 night in Oct 2022

4/5 Good

Magdalena
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, as a solo traveler I felt safe and comfortable. Front desk was very welcoming and helpful, however I had a hard time communicating with the stuff working at the bar or helping with the breakfast. Because I do not speak Spanish, I was very often IGNORED! Biggest problem was VERY LOUD MUSIC played till the late night hours. If you plan to book this hotel please pack extra pair of ear plugs!
Stayed 3 nights in Oct 2022

5/5 Excellent

Glenny M, Bronx
Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel with excellent location located at the city center, extremely clean & comfortable. Upon arrival we were warmly welcomed by the friendly. Would definitely recommend this hotel to everybody!
Stayed 3 nights in Oct 2022

5/5 Excellent

Addis
Traveled with group, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff were phenomenal. The location is good and close to everything. We walked everywhere.
Stayed 5 nights in Sep 2022

3/5 Okay

Erika
Traveled with family
Liked: Cleanliness, staff & service
The room is pretty small and noisy bc the balcony of my room was looking to the clock plaza , you can hear music and people very loud.
Stayed 3 nights in Sep 2022

5/5 Excellent

James
Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great area. Some rooms can be noisy due to night club next door. If you ask to be put away from that it’s not an issue. Great staff
Stayed 1 night in Sep 2022

2/5 Poor

Claudia
Traveled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Poor maintenance
Stayed 1 night in Sep 2022