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Overview of Intercontinental Cartagena De Indias

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Guest reviews

4.3 / 5Excellent
926 reviews
Guests rated this property 4.5/5 for cleanliness.

Amenities

  • Pool
  • Free WiFi
  • Air Conditioning
  • Restaurant

Map

Explore the area

Popular LocationRio Cartagena Casino2 min walk
Popular LocationCastillo Grande Beach9 min walk
Popular LocationHospital Naval de Cartagena8 min drive
AirportCartagena (CTG-Rafael Nunez Intl.)12 min drive

Choose dates to view prices

  • Standard Room

    4.6/5 guest room rating

    Room amenities

    • 388 sq ft
    • Sleeps 2
    • 1 Double Bed OR 1 King Bed
    More details
  • Superior Room, 1 King Bed, Ocean View

    4.6/5 guest room rating

    Room amenities

    • 388 sq ft
    • Ocean view
    • Sleeps 2
    • 1 King Bed
    More details
  • Suite, 1 King Bed, Ocean View, Corner

    Room amenities

    • 1130 sq ft
    • Ocean view
    • Sleeps 3
    • 1 King Bed
    More details
  • Deluxe Room, 1 King Bed, Bay View

    4.2/5 guest room rating

    Room amenities

    • 388 sq ft
    • City view
    • Sleeps 2
    • 1 King Bed
    More details
  • Club Room (Intercontinental)

    Room amenities

    • 388 sq ft
    • Sleeps 2
    • 1 Double Bed
    More details
  • Grand Suite, 1 King Bed, Ocean View

    Room amenities

    • 893 sq ft
    • Ocean view
    • Sleeps 3
    • 1 King Bed
    More details
  • Deluxe Room, 1 King Bed, Ocean View

    4.2/5 guest room rating

    Room amenities

    • 388 sq ft
    • Ocean view
    • Sleeps 2
    • 1 King Bed
    More details
  • Club Room, 1 King Bed, Ocean View (Intercontinental)

    Room amenities

    • 388 sq ft
    • Ocean view
    • Sleeps 2
    • 1 King Bed
    More details
  • Superior Room, 1 King Bed

    Room amenities

    • 388 sq ft
    • Sleeps 3
    • 1 King Bed
    More details
  • Superior Room, 2 Double Beds, Bay View

    Room amenities

    • 409 sq ft
    • Bay view
    • Sleeps 4
    • 2 Double Beds
    More details
  • Superior Room, 2 Double Beds, Ocean View

    Room amenities

    • 409 sq ft
    • Ocean view
    • Sleeps 4
    • 2 Double Beds
    More details
  • Deluxe Room, 2 Double Beds, Ocean View

    Room amenities

    • 409 sq ft
    • Ocean view
    • Sleeps 4
    • 2 Double Beds
    More details
  • Deluxe Room, 2 Double Beds, Bay View

    Room amenities

    • 409 sq ft
    • Bay view
    • Sleeps 4
    • 2 Double Beds
    More details
  • Club Room, 2 Double Beds, Ocean View (Intercontinental)

    Room amenities

    • 409 sq ft
    • Sleeps 4
    • 2 Double Beds
    More details
  • Club Room, 2 Double Beds, Bay View (Intercontinental)

    Room amenities

    • Sleeps 4
    • 2 Double Beds
    More details

About this area

Cartagena

Located on the waterfront, Intercontinental Cartagena De Indias is in Bocagrande neighborhood and is connected to a shopping center. Clock Tower is a notable landmark, and the area's natural beauty can be seen at Bocagrande Beach and Castillo Grande Beach. Traveling with kids? Consider Cartagena Fishing Club, or check out an event or a game at Jaime Moron Stadium. Our guests love the hotel's location for the sightseeing.

Map
Popular Location

What's nearby

  • Rio Cartagena Casino - 2 min walk
  • Castillo Grande Beach - 9 min walk
  • Caribbean Naval Museum - 5 min drive
  • Hospital Naval de Cartagena - 8 min drive
  • Naval Museum Cartagena - 11 min drive

Getting around

  • Cartagena (CTG-Rafael Nunez Intl.) - 12 min drive

About this property

Intercontinental Cartagena De Indias

4.5-star beach hotel with a conference center
Guests at this beach hotel will appreciate convenient onsite amenities such as a children's pool and barbecue grills. All 285 rooms offer thoughtful touches like pillow menus and bathrobes, as well as comforts such as pillowtop beds and Egyptian cotton sheets. Free WiFi and 24-hour room service are standard, as are LCD TVs with satellite channels.
Intercontinental Cartagena De Indias offers 285 air-conditioned accommodations with minibars and safes. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. LCD televisions come with premium satellite channels. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.
This Cartagena hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Hypo-allergenic bedding and hair dryers can be requested. A nightly turndown service is provided and housekeeping is offered daily.
An outdoor pool and a children's pool are on site. Other recreational amenities include a 24-hour fitness center.

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

Self parking: COP 8.000 per day
24-hour roundtrip airport shuttle (surcharge)
Airport shuttle on request

Food and drink

Buffet breakfast available for a fee daily 6 AM–10 AM: COP 45000 for adults and COP 39000 for children
1 restaurant
1 poolside bar and 1 bar
24-hour room service

Things to do

24-hour fitness center
Children's pool
Outdoor pool
Shopping mall

Family friendly

Babysitting/childcare (surcharge)
Children's pool
Dry cleaning service
Free cribs/infant beds
Free rollaway/extra beds
Laundry facilities
Mini-fridge
Outdoor pool

Conveniences

Ballroom
Elevator
Free newspapers in lobby
Front-desk safe
Gift shop/newsstand

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Porter/bellhop
Tour/ticket assistance
Turndown service
Wedding services

Languages spoken

English
Spanish

Business services

24-hour business center
Computer station
Meeting rooms
Conference center

Outdoors

BBQ grill(s)
Free pool cabanas
Pool sun loungers
Terrace

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
Braille signage
In-room accessibility
Roll-in shower
Wheelchair-accessible parking
Wheelchair-accessible path of travel

More

Beach towels
Designated smoking areas (fines apply)
Romance packages available
TV in lobby

Room amenities

Bedroom

Air conditioning
Blackout drapes/curtains
Down comforter
Egyptian cotton sheets
Free cribs/infant beds
Free rollaway beds
Hypo-allergenic bedding
Linens
Pillow menu
Pillow-top mattress
Premium bedding

Bathroom

Bathrobes
Free toiletries
Hair dryer (on request)
Rainfall showerhead
Shower
Towels

Entertainment

LCD TV
Premium channels
Satellite channels

Food and drink

Coffee/tea maker
Mini-fridge
Minibar

More

Connecting rooms available
Desk
Iron/ironing board
Laptop-friendly workspace
Phone
Safe
Slippers
Turndown service

Policies

Check-in

Check-in from 3 PM - midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

24-hour airport shuttle service is available on request
Fees may apply; contact the property in advance to make arrangements

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Free rollaway/extra beds
Free cribs (infant beds)

Property payment types

American Express
Diners Club
Mastercard
Visa

Important information

Fees

You'll be asked to pay the following charges at the property:

    The national sales tax (19%) may be charged upon check-out to citizens of Colombia regardless of length of stay and to foreigners staying 60 consecutive days or more. Foreigners on a tourist visa are exempt from this tax. Furthermore, the tax may apply per room when the room is shared by a taxable and a nontaxable guest.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: COP 45000 for adults and COP 39000 for children (approximately)
  • Airport shuttle fee: COP 40000 per vehicle (one-way)
  • Self parking fee: COP 8.000 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • This property advises that enhanced cleaning and safety measures are currently in place.
  • Disinfectant is used to clean the property, and guests are provided with hand sanitizer.
  • Personal protective equipment, including masks, will be available to guests.
  • For traveler safety, the following measures are in place: social distancing measures are in place; staff at the property wear personal protective equipment; an acrylic shield is in place between staff and guests in main contact areas.
  • Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.
  • Each guestroom is kept vacant for a minimum of 24 hours between bookings.
  • Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
No visitors or unregistered guests are allowed in guestrooms.

We should mention

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for foreign visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Intercontinental Cartagena
Intercontinental Cartagena Indias
Intercontinental Indias
Intercontinental Indias Hotel
Intercontinental Indias Hotel Cartagena
Intercontinental Cartagena Indias Hotel
Intercontinental Cartagena De Indias Hotel
Intercontinental Cartagena De Indias Cartagena
Intercontinental Cartagena De Indias Hotel Cartagena

Frequently asked questions

Can I cancel my reservation for free at Intercontinental Cartagena De Indias and receive a full refund?
Yes, Intercontinental Cartagena De Indias offers free cancellation on select room rates, because flexibility matters! Please refer to Intercontinental Cartagena De Indias cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Intercontinental Cartagena De Indias?
As of Jun 1, 2020, prices found for a 1-night stay for 2 adults at Intercontinental Cartagena De Indias on Jun 6, 2020 start from $111, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours over a 30-day period. Prices are subject to change. Choose your dates for more accurate prices.
Does Intercontinental Cartagena De Indias have a pool?
Yes, this property has an outdoor pool and a children's pool.
Is this property pet-friendly?
No, only service animals are welcome at the property.
How much is parking at this property?
Self parking is available for COP 8.000 per day.
What time is check-in at Intercontinental Cartagena De Indias?
Check-in is from 3 PM–midnight.
What time is check-out at Intercontinental Cartagena De Indias?
Check-out is at noon.
Does Intercontinental Cartagena De Indias provide a shuttle to the airport?
Yes, there's an airport shuttle. A fee of COP 40000 per vehicle, one-way, applies.
Where is this hotel located?
This family-friendly Cartagena hotel is located on the waterfront, just steps from Rio Cartagena Casino and Bocagrande Beach. Castillo Grande Beach and Clock Tower are also within 3 mi (5 km).

Guest reviews

4.3
Excellent
5 - Excellent
540
4 - Good
242
3 - Okay
75
2 - Mediocre
32
1 - Poor
37
4.5
Cleanliness
4.4
Service and Staff
4.3
Amenities
4.4
Property condition

1/5

  • Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

We paid for a room with a double ocean view and ended up with a single that was smaller and smelled terrible. We knew this wasn't the room we were supposed to be in because it was set up for wedding guests with name tags for someone else. Tried calling multiple times to get the room changed and could not get through to Expedia, the manager was extremely rude refusing to help, telling us that we just had to call Expedia and that they wouldn’t help us because it wasn’t the fault of the hotel. It took 4 days of complaining before they came to check the smell in the room,it was coming from the shower drain. They fixed it only for the smell to come back the next day. The food or ice gave my Boyfriend and I food poisoning(we were quarantined at the hotel bc of covid -19). We would have changed hotels if we could have but couldn’t get ahold of anyone to get our money back. The person who tried to help us and brought up our luggage (jose) was the only friendly staff member. The hotel was far from luxury it looked like it was falling apart in some places.

Stayed 8 nights in Mar 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The intercontinental Cartagena De Indias will ALWAYS have a place in my heart! The hotel is nothing short of excellent. It was clean, its in the best location (inside of a mall, drugstores on every corner, walking distance to restaurants, cute local shops, the beach, taxi cab service at your fingertips at all times, English speakers, knowledgeable staff and most important to me -- my safety ALWAYS felt in good hands -- they cared about it as much as I did -- I went as a single mother with a daughter.) I could not have made a better decision for me by choosing this location for lodging. My stay was for 6 nights, it was my birthday and my 15 year old daughters spring break and our bonding time. It was one of the best trips I have been on thus far. The breakfast was great every morning with a variety of choices. The pool bar is so awesome! I made some of my bestest friends in the bartenders, they were so amazing and caring! For my birthday they surprised me with a nice slice of birthday cake. The restaurant food is decent, but there are probably other local areas you can try, it would depend on your taste. I am not a huge meat eater, but of course the country alone is known for more meats than vegetable dishes. For the breakfast, I would have enjoyed other meat options other than pork. A nice corn beef hash or turkey bacon/sausage would have sealed the deal for me. I highly recommend this location and I hope to go back again some day. :) Thank you for everything!!

Stayed 6 nights in Mar 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

It's nice with a welcoming staff, but without flair.

Stayed 7 nights in Mar 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This hotel was absolutely wonderful! The staff and amenities were great and we thoroughly enjoyed our stay and plan to return in the near future!

Stayed 3 nights in Mar 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I loved the pool and spent a lot of time there. Service was excellent. The only interruption was a conference scheduled. Everything else was wonderful

Stayed 5 nights in Mar 2020