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3 outdoor pools, sun loungers
3 outdoor pools, sun loungers
3 outdoor pools, sun loungers
Terrace/Patio

Guest reviews

4.7/5 Exceptional
1,090 reviews
Guests rated this property 4.8/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air Conditioning
  • Spa
  • Restaurant
  • Gym

Map

Explore the area

Popular LocationPlaza de San Pedro Claver18 min walk
Popular LocationSan Pedro Claver Church and Convent18 min walk
Popular LocationCartagena de Indias Convention Center2 min drive
AirportCartagena (CTG-Rafael Nunez Intl.)9 min drive

Choose dates to view prices

  • Regency, Executive Suite

    Room amenities

    • 1216 sq ft
    • Ocean view
    • Sleeps 2
    • 1 King Bed
    More detailsRegency, Executive Suite
  • Suite, Ocean View (Regency)

    4.7/5 guest room rating

    Room amenities

    • 840 sq ft
    • Ocean view
    • Sleeps 4
    • 1 King Bed and 1 Double Sofa Bed
    More detailsSuite, Ocean View (Regency)
  • Room, 1 King Bed

    5/5 guest room rating

    Room amenities

    • 409 sq ft
    • Sleeps 2
    • 1 King Bed
    More detailsRoom, 1 King Bed
  • Junior Suite, Ocean View

    4.5/5 guest room rating

    Room amenities

    • 840 sq ft
    • Ocean view
    • Sleeps 4
    • 1 King Bed and 1 Double Sofa Bed
    More detailsJunior Suite, Ocean View
  • Room, 2 Double Beds

    4.9/5 guest room rating

    Room amenities

    • 409 sq ft
    • Sleeps 4
    • 2 Double Beds
    More detailsRoom, 2 Double Beds
  • Club Room, 1 King Bed, Ocean View

    4.9/5 guest room rating

    Room amenities

    • 409 sq ft
    • Ocean view
    • Sleeps 2
    • 1 King Bed
    More detailsClub Room, 1 King Bed, Ocean View
  • Club Room, Ocean View

    5/5 guest room rating

    Room amenities

    • 409 sq ft
    • Ocean view
    • Sleeps 4
    • 2 Double Beds
    More detailsClub Room, Ocean View
  • Club Room, 1 King Bed, Bay View

    Room amenities

    • 409 sq ft
    • Bay view
    • Sleeps 2
    • 1 King Bed
    More detailsClub Room, 1 King Bed, Bay View
  • Club Room, 2 Double Beds, Bay View

    Room amenities

    • 409 sq ft
    • Bay view
    • Sleeps 4
    • 2 Double Beds
    More detailsClub Room, 2 Double Beds, Bay View
  • Room, 1 King Bed, Ocean View

    4.9/5 guest room rating

    Room amenities

    • 409 sq ft
    • Ocean view
    • Sleeps 2
    • 1 King Bed
    More detailsRoom, 1 King Bed, Ocean View
  • Room, 2 Double Beds, Ocean View

    4.8/5 guest room rating

    Room amenities

    • 409 sq ft
    • Ocean view
    • Sleeps 4
    • 2 Double Beds
    More detailsRoom, 2 Double Beds, Ocean View
  • Room, 1 King Bed, Bay View

    4.9/5 guest room rating

    Room amenities

    • 409 sq ft
    • Bay view
    • Sleeps 2
    • 1 King Bed
    More detailsRoom, 1 King Bed, Bay View
  • Room, 2 Double Beds, Bay View

    4.9/5 guest room rating

    Room amenities

    • 409 sq ft
    • Bay view
    • Sleeps 4
    • 2 Double Beds
    More detailsRoom, 2 Double Beds, Bay View
  • Ocean View Residences with 1 bedroom

    Room amenities

    • 775 sq ft
    • Ocean view
    • Sleeps 4
    • 1 King Bed and 1 Double Sofa Bed
    More detailsOcean View Residences with 1 bedroom
  • Bay View Residences with 1 bedroom

    Room amenities

    • 775 sq ft
    • Bay view
    • Sleeps 4
    • 1 King Bed and 1 Double Sofa Bed
    More detailsBay View Residences with 1 bedroom

The price per-night is based on the lowest price found within the past 24 hours for the next 30 nights. All prices exclude taxes and fees and are based on a 1-night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.

About this area

Cartagena

Located near the beach, Hyatt Regency Cartagena is in Cartagena's Bocagrande neighborhood, an area with good shopping. Clock Tower and Plaza Santo Domingo are notable landmarks, and the area's natural beauty can be seen at Bocagrande Beach and Castillo Grande Beach. Looking to enjoy an event or a game while in town? See what's happening at Jaime Moron Stadium or Nuevo Bosque Softball Stadium.

Visit our Cartagena travel guide
Map
Popular Location

What's nearby

  • Puerta del Reloj - 18 min walk
  • Plaza de San Pedro Claver - 18 min walk
  • San Pedro Claver Church and Convent - 18 min walk
  • Clock Tower - 19 min walk
  • Cartagena de Indias Convention Center - 2 min drive

Getting around

  • Rafael Nunez Intl. Airport (CTG) - 9 min drive

Restaurants

  • Kokaú — 1 min walk
  • Amacagua Lounge — 1 min walk

About this property

Hyatt Regency Cartagena

Luxury Cartagena hotel in Bocagrande, walk to Bocagrande Beach
Along with 2 restaurants, this smoke-free hotel has 3 outdoor pools and a full-service spa. WiFi in public areas is free. Additionally, a health club, a bar/lounge, and a poolside bar are onsite. All 285 individually decorated rooms feature free WiFi and iPod docks. Thoughtful touches include bathrobes and slippers, and guests will also find 24-hour room service and LCD TVs.
Hyatt Regency Cartagena offers 285 air-conditioned accommodations with iPod docking stations and minibars. Each accommodation is individually furnished and decorated. Beds feature Egyptian cotton sheets. LCD televisions are featured in guestrooms. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a health club.
Aqoral Spa has 6 treatment rooms. Services include sports massages, Swedish massages, body wraps, and body scrubs. The spa is equipped with a steam room.

The spa is open daily.

Awards and affiliations

  • This property is affiliated with the International Gay & Lesbian Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQIA) guests.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking: COP 90000 per day

Food and drink

  • Cooked-to-order breakfast available for a fee daily 6:30 AM–10:30 AM: COP 79000 per person
  • 2 restaurants and 1 coffee shop/café
  • 1 poolside bar and 1 bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Things to do

  • 3 outdoor pools
  • Children's pool
  • Fitness center
  • Full-service spa

Family friendly

  • 3 outdoor pools
  • Children's pool
  • Dry cleaning service
  • Free cribs/infant beds
  • Laundry facilities

Conveniences

  • ATM/banking services
  • Elevator
  • Front-desk safe
  • Newspapers in lobby

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • English
  • Spanish

Business services

  • Meeting rooms
  • Conference center (12917 square feet of space)

Outdoors

  • Pool sun loungers
  • Rooftop terrace

Spa

  • 6 treatment rooms
  • Body scrubs
  • Body wraps
  • Manicures and pedicures
  • Massage - prenatal
  • Massage - sports
  • Massage - Swedish
  • Massage/treatment rooms
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • Handrails in stairways
  • In-room accessibility
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchair accessible (may have limitations)
  • Wheelchairs available on site

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Ceiling fan
  • Egyptian cotton sheets
  • Free cribs/infant beds
  • Hypo-allergenic bedding
  • Linens

Bathroom

  • Bathrobes
  • Eco-friendly toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower

Entertainment

  • Cable/satellite channels
  • iPod dock
  • LCD TV

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Slippers
  • Turndown service

Policies

Check-in

Check-in from 3:00 PM - midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Renovations and closures

This property is closed from March 22 2020 to July 31 2020 (dates subject to change).

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Free cribs (infant beds)

Property payment types

American ExpressDiscoverMastercardVisa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • For stays on or after January 1, 2021, citizens of Colombia and foreigners staying 60 consecutive days or more will be charged a 19% national sales tax by the property at the time of stay. Foreigners on a tourist visa will not be required to pay this tax. The tax may be charged where a room is shared by a taxable and a non-taxable guest.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: COP 79000 per person (approximately)
  • Self parking fee: COP 90000 per day
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, and sofa beds. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for foreign visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Hyatt Regency Cartagena Hotel
Hyatt Regency Cartagena Hotel
Hyatt Regency Cartagena Cartagena
Hyatt Regency Cartagena Hotel Cartagena

Frequently asked questions

Can I cancel my reservation for free at Hyatt Regency Cartagena and receive a full refund?
Yes, Hyatt Regency Cartagena offers free cancellation on select room rates, because flexibility matters! Please refer to Hyatt Regency Cartagena cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Hyatt Regency Cartagena?
As of Jul 10, 2020, prices found for a 1-night stay for 2 adults at Hyatt Regency Cartagena on Aug 1, 2020 start from $149, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does this property have a pool?
Yes, this property has 3 outdoor pools and a children's pool.
Is this property pet-friendly?
No, pets are not allowed at this property.
How much is parking at Hyatt Regency Cartagena?
Self parking is available for COP 90000 per day.
What time is check-in at this hotel?
Check-in is from 3:00 PM–midnight. A fee applies for early check-in (amount may vary, subject to availability). Late check-in is available during limited hours.
What time is check-out at Hyatt Regency Cartagena?
Check-out is at noon. Late check-out is available for a fee (amount may vary, subject to availability).
Where is this property located?
Located in Bocagrande, this luxury hotel is within 1 mi (2 km) of Bocagrande Beach, San Pedro Claver Church and Convent, and Clock Tower. Plaza Santo Domingo and Cartagena de Indias Convention Center are also within 1 mi (2 km).

Guest reviews

Overall score and ratings for Hyatt Regency Cartagena

4.7
Exceptional
5 - Excellent
882
4 - Good
152
3 - Okay
26
2 - Mediocre
12
1 - Poor
18
4.8
Cleanliness
4.7
Service and Staff
4.7
Amenities
4.8
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Mar 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel with lovely staff and facilities

Stayed in this hotel this week before the country closed to international flights. The hotel staff were so lovely and so glad to help during a very difficult time. Despite the closure of some of the facilities to comply with the government requirements due to covid-19, we still had a great time at the hotel. One of the pools, the gym and restaurant remained open and we found all facilities to be perfectly maintained- the gym is bigger and has more machines than the gym in my home city. The bedroom was spacious with a lovely bathtub in the bathroom, as well as an amazing view! The hotel was very convenient to the old town- approx 20min walk.

Stayed 5 nights in Mar 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 6 nights in Mar 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 4 nights in Mar 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We loved our room, the amenities, the staff. Very happy with our stay. Would recommend.

Stayed 4 nights in Mar 2020