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Hilton Cartagena

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Primary image
On the beach, black sand
4 outdoor pools, open 9:00 AM to 6:00 PM, sun loungers
4 outdoor pools, open 9:00 AM to 6:00 PM, sun loungers
4 outdoor pools, open 9:00 AM to 6:00 PM, sun loungers

Overview of Hilton Cartagena

Hilton Cartagena

4.5-star property

4.3/5 Excellent

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Pet friendly
  • Air conditioning
  • Spa
Map
Avenida Almirante Brion, El Laguito, Cartagena, 130001

Explore the area

  • Popular LocationCastillo Grande Beach5 min walk
  • Popular LocationBocagrande Beach10 min walk
  • Popular LocationFuerte Pastelillo8 min drive
  • AirportCartagena (CTG-Rafael Nunez Intl.)14 min drive

Room options

About this area

Cartagena

Located on the beach, Hilton Cartagena is in El Laguito, a neighborhood in Cartagena. The area's natural beauty can be seen at Bocagrande Beach, while Rafael Nunez Museum and House and Palace of the Inquisition Cartagena Historical Museum are cultural highlights. Traveling with kids? Consider Naval Museum Cartagena and Caribbean Naval Museum. Looking to get your feet wet? Scuba diving, snorkeling and boat tours adventures can be found near the property.

What's nearby

  • Castillo Grande Beach - 5 min walk
  • Bocagrande Beach - 10 min walk
  • Fuerte Pastelillo - 8 min drive
  • Caribbean Naval Museum - 15 min drive
  • Ayala Center - 18 min drive

Getting around

  • Rafael Nunez Intl. Airport (CTG) - 14 min drive

Restaurants

  • Las Chivas - 4 min walk
  • Restaurante Bar El Muelle - 8 min walk
  • Arepas Pues - 13 min walk
  • Dolce E Salato - 14 min walk
  • Pizzas Piccolo Cartagena - 15 min walk

About this property

Hilton Cartagena

4.5-star luxury hotel revitalized in 2018 and located in the heart of El Laguito
At Hilton Cartagena, you can look forward to a poolside bar, a terrace, and a shopping mall on site. This hotel is a great place to bask in the sun with a black sand beach and beachfront dining. For some rest and relaxation, visit the steam room or 6 hot tubs, and indulge in a hot stone massage, a body wrap, or a body scrub. The onsite international cuisine restaurant, Las Chivas Restaurant, features ocean views and brunch. Enjoy the 24-hour gym, as well as activities like volleyball. In addition to a garden and a hair salon, guests can connect to free WiFi in public areas.
You'll also enjoy perks such as:
  • 4 outdoor pools and a children's pool, with a waterslide, sun loungers, and a lifeguard on site
  • Free self parking
  • Buffet breakfast (surcharge), 3 outdoor tennis courts, and a computer station
  • A front desk safe, a gift shop, and tennis lessons on site
  • Guest reviews say great things about the location
Room features
All 341 rooms include comforts such as 24-hour room service and premium bedding, as well as perks like pillow menus and laptop-compatible safes. Guest reviews speak positively of the spacious rooms at the property.
Other amenities include:
  • Free infant beds and free extra beds
  • Bathrooms with showers and free toiletries
  • 49-inch HDTVs with premium channels
  • Refrigerators, coffee/tea makers, and daily housekeeping

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of CleanStay (Hilton)

Social distancing

Contactless check-out

Safety measures

Hand sanitizer provided
Enhanced food service safety measures are in place
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (COP 5000 per day), Wired Internet (surcharge)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: COP 65219 for adults and COP 45015 for children
  • 1 restaurant
  • 1 poolside bar and 1 bar
  • 24-hour room service

Restaurants on site

  • Las Chivas Restaurant
  • Pizza Al Forno
  • Pool Bar
  • Sunset Grill
  • Society Lobby Bar

Things to do

  • 24-hour fitness center
  • 4 outdoor pools
  • 3 outdoor tennis courts
  • 6 spa tubs
  • Children's pool
  • Lifeguards on site
  • Shopping mall
  • Shopping
  • Spa services
  • Steam room
  • Tennis
  • Volleyball

Family friendly

  • 4 outdoor pools
  • Children's pool
  • Free cribs/infant beds
  • Free rollaway/extra beds
  • Laundry facilities
  • Refrigerator
  • Snack bar/deli
  • Waterslide

Conveniences

  • ATM/banking services
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Tennis lessons
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center (25941 square feet of space)
  • Meeting rooms - 14

Outdoors

  • Beachfront location
  • Garden
  • Lifeguards on site
  • Pool sun loungers
  • Terrace

Spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage/treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Braille signage
  • In-room accessibility
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchair accessible (may have limitations)
  • Wheelchairs available on site

More

  • Renovated entire property - May 2018
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Free rollaway beds
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 49-inch LCD TV
  • Cable channels
  • MP3 dock
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Minibar
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Slippers
  • Turndown service

More properties to consider

See similar properties

Policies

Check-in

Check-in from 3:00 PM - anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of COP 50 per pet, per stay
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • For stays on or after January 1, 2023, residents of Colombia and non-residents staying 60 consecutive days or more will be charged a 19% national sales tax by the property at the time of stay. Travelers on a tourist visa will not be required to pay this tax. The tax may be charged where a room is shared by a taxable and a non-taxable guest.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: COP 65219 for adults and COP 45015 for children (approximately)
  • Fee for in-room wireless Internet: COP 5000 per day (rates may vary)
  • Fee for in-room wired Internet: COP 5000 per day (rates may vary)
  • Pet fee: COP 50 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Pool access available from 9:00 AM to 6:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 16 years old are not allowed in the fitness facility, and guests under 12 years old are only allowed in the swimming pool, health club, and spa tub with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Cartagena Hilton
Hilton Cartagena
Hilton Hotel Cartagena
Cartagena Hilton Hotel
Hilton Cartagena Hotel Cartagena
Hilton Cartagena Hotel
Hilton Cartagena Resort
Hilton Cartagena Hotel
Hilton Cartagena Cartagena
Hilton Cartagena Hotel Cartagena

Frequently asked questions

Does Hilton Cartagena have a pool?

Yes, this property has 4 outdoor pools and a children's pool. Pool access is from 9:00 AM–6:00 PM.

How much does it cost to stay at Hilton Cartagena?

As of Oct 5, 2022, prices found for a 1-night stay for 2 adults at Hilton Cartagena on Oct 20, 2022 start from $165.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hilton Cartagena pet-friendly?

Yes, pets are allowed at this property. There's a fee of COP 50 per pet, per stay. Service animals are exempt from fees.

How much is parking at Hilton Cartagena?

Self parking is free at this property.

What time is check-in at Hilton Cartagena?

Check-in is from 3:00 PM - anytime.

What time is check-out at Hilton Cartagena?

Check-out is at noon.

Where is Hilton Cartagena located?

Nestled on the beach, this El Laguito hotel is within 3 mi (5 km) of Bocagrande Beach and Palace of the Inquisition Cartagena Historical Museum. San Felipe de Barajas Castle and Rafael Nunez Museum and House are also within 6 mi (10 km).

Can I cancel my reservation for free at Hilton Cartagena and receive a full refund?

Yes, Hilton Cartagena offers free cancellation on select room rates, because flexibility matters! Please refer to Hilton Cartagena cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

4.3

Excellent

Rating 5 - Excellent. 576 out of 999 reviews
5 - Excellent 58%
Rating 4 - Good. 283 out of 999 reviews
4 - Good 28%
Rating 3 - Okay. 66 out of 999 reviews
3 - Okay 7%
Rating 2 - Poor. 44 out of 999 reviews
2 - Poor 4%
Rating 1 - Terrible. 30 out of 999 reviews
1 - Terrible 3%

4.5/5

Cleanliness

4.5/5

Staff & service

4.2/5

Amenities

4.2/5

Property conditions & facilities

4.4/5

Eco-friendliness

5/5 Excellent

Dailin, Las Vegas
Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The help and good service of the front desk Valentina was very lovely and the other staff too the room were very neat and clean and also in all the property
Stayed 2 nights in Sep 2022

5/5 Excellent

THOMAS
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Could not ask for a better place to stay. Staff was great.
Stayed 5 nights in Sep 2022

4/5 Good

Stewart
Liked: Amenities
Disliked: Property conditions & facilities
Dated room and tiling, landing had a strange smell.
Stayed 1 night in Sep 2022

5/5 Excellent

Gina
Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service!
Stayed 4 nights in Sep 2022

5/5 Excellent

Randy
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the onsite spa and shopping department
Stayed 5 nights in Sep 2022

5/5 Excellent

Andres, Hampton bays
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 1 night in Sep 2022

3/5 Okay

Wendy C
Traveled with partner
Liked: Cleanliness, staff & service
It was an okay hotel. It is quite far from many things in cartagena. However if you don’t mind paying caba every day its fine. The week i stayed they had a conference going on which was annoying bc everyday loads of people were packed in the lobby.
Stayed 6 nights in Aug 2022

5/5 Excellent

Marisol
Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing pools, breakfast the staff and everyone had a smile
Stayed 3 nights in Aug 2022

5/5 Excellent

Julio
Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent hairdressing shops large patio where the swimming pools and public beach with chairs and beds …
Stayed 5 nights in Aug 2022

4/5 Good

Claudia
Traveled with family and small children, Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay in vacation!
Stayed 6 nights in Aug 2022