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Lobby
On the beach, black sand, sun loungers, beach towels
On the beach, black sand, sun loungers, beach towels
4 outdoor pools, open 8:00 AM to 8:00 PM, sun loungers
4 outdoor pools, open 8:00 AM to 8:00 PM, sun loungers

Guest reviews

4.3/5 Excellent
997 reviews
Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Pet Friendly
  • Air Conditioning
  • Spa

Map

Explore the area

Popular LocationCastillo Grande Beach5 min walk
Popular LocationBocagrande Beach10 min walk
Popular LocationRio Cartagena Casino15 min walk
AirportCartagena (CTG-Rafael Nunez Intl.)14 min drive

Choose dates to view prices

  • Room, 1 King Bed, Corner

    5/5 guest room rating

    Room amenities

    • 668 sq ft
    • Ocean view
    • Sleeps 3
    • 1 King Bed
    More detailsRoom, 1 King Bed, Corner
  • Executive Room, 2 Queen Beds

    4.3/5 guest room rating

    Room amenities

    • 474 sq ft
    • City view
    • Sleeps 4
    • 2 Queen Beds
    More detailsExecutive Room, 2 Queen Beds
  • Executive Room, 1 King Bed, City View

    3.6/5 guest room rating

    Room amenities

    • 474 sq ft
    • City view
    • Sleeps 3
    • 1 King Bed
    More detailsExecutive Room, 1 King Bed, City View
  • Room, 1 King Bed, Ocean View

    4.5/5 guest room rating

    Room amenities

    • 474 sq ft
    • Ocean view
    • Sleeps 3
    • 1 King Bed
    More detailsRoom, 1 King Bed, Ocean View
  • Room, 1 King Bed, City View

    4.5/5 guest room rating

    Room amenities

    • 474 sq ft
    • Ocean view
    • Sleeps 3
    • 1 King Bed
    More detailsRoom, 1 King Bed, City View
  • Executive Suite, 1 King Bed

    Room amenities

    • 1022 sq ft
    • City view
    • Sleeps 3
    • 1 King Bed
    More detailsExecutive Suite, 1 King Bed
  • Suite, 1 King Bed (Parlor)

    Room amenities

    • 474 sq ft
    • Ocean view
    • Sleeps 3
    • 1 King Bed
    More detailsSuite, 1 King Bed (Parlor)
  • Room, 2 Queen Beds, City View

    4.7/5 guest room rating

    Room amenities

    • 474 sq ft
    • Ocean view
    • Sleeps 4
    • 2 Queen Beds
    More detailsRoom, 2 Queen Beds, City View
  • Room, 2 Queen Beds, Ocean View

    4.3/5 guest room rating

    Room amenities

    • 474 sq ft
    • Ocean view
    • Sleeps 4
    • 2 Queen Beds
    More detailsRoom, 2 Queen Beds, Ocean View
  • Presidential Suite, 1 King Bed

    Room amenities

    • 1539 sq ft
    • City view
    • Sleeps 4
    • 1 King Bed
    More detailsPresidential Suite, 1 King Bed
  • Suite, 1 King Bed (Parlor)

    Room amenities

    • 1023 sq ft
    • Ocean view
    • Sleeps 3
    • 1 King Bed
    More detailsSuite, 1 King Bed (Parlor)
  • Room, 2 Queen Beds, Corner

    5/5 guest room rating

    Room amenities

    • 668 sq ft
    • Ocean view
    • Sleeps 4
    • 2 Queen Beds
    More detailsRoom, 2 Queen Beds, Corner
  • Suite, 2 Queen Beds (Parlor)

    Room amenities

    • 1023 sq ft
    • Ocean view
    • Sleeps 4
    • 2 Queen Beds
    More detailsSuite, 2 Queen Beds (Parlor)
  • Suite, 2 Queen Beds (Parlor)

    5/5 guest room rating

    Room amenities

    • 1023 sq ft
    • Ocean view
    • Sleeps 4
    • 2 Queen Beds
    More detailsSuite, 2 Queen Beds (Parlor)
  • Room, 1 King Bed, Accessible, City View (Parlor)

    Room amenities

    • 474 sq ft
    • City view
    • Sleeps 3
    • 1 King Bed
    More detailsRoom, 1 King Bed, Accessible, City View (Parlor)
  • Room, 1 King Bed, Accessible, City View (Roll-In Shower)

    Room amenities

    • 474 sq ft
    • Ocean view
    • Sleeps 2
    • 1 King Bed
    More detailsRoom, 1 King Bed, Accessible, City View (Roll-In Shower)
  • Room, 2 Queen Beds, Accessible, Ocean View (Roll-In Shower)

    Room amenities

    • 474 sq ft
    • Ocean view
    • Sleeps 4
    • 2 Queen Beds
    More detailsRoom, 2 Queen Beds, Accessible, Ocean View (Roll-In Shower)
  • Room, 1 King Bed, Accessible (Roll-in Shower)

    Room amenities

    • 474 sq ft
    • Ocean view
    • Sleeps 2
    • 1 King Bed
    More detailsRoom, 1 King Bed, Accessible (Roll-in Shower)
  • Room, 2 Queen Beds, Accessible (Roll-In Shower)

    Room amenities

    • 474 sq ft
    • Ocean view
    • Sleeps 4
    • 2 Queen Beds
    More detailsRoom, 2 Queen Beds, Accessible (Roll-In Shower)
  • Room, 1 Queen Bed (Barbie Theme)

    Room amenities

    • 474 sq ft
    • Ocean view
    • Sleeps 2
    • 1 Queen Bed
    More detailsRoom, 1 Queen Bed (Barbie Theme)

About this area

Cartagena

Located on the beach, Hilton Cartagena is in Cartagena's El Laguito neighborhood. The area's natural beauty can be seen at Bocagrande Beach, while Palace of the Inquisition Cartagena Historical Museum and Rafael Nunez Museum and House are cultural highlights. Looking to get your feet wet? Scuba diving, snorkeling and boat tours adventures can be found near the property.

Visit our Cartagena travel guide
Map
Popular Location

What's nearby

  • Castillo Grande Beach - 5 min walk
  • Bocagrande Beach - 10 min walk
  • Rio Cartagena Casino - 15 min walk
  • Cartagena de Indias Convention Center - 15 min drive
  • Palace of the Inquisition Cartagena Historical Museum - 21 min drive

Getting around

  • Rafael Nunez Intl. Airport (CTG) - 14 min drive

Restaurants

  • Las Chivas Restaurant — 1 min walk
  • Pizza Al Forno — 1 min walk

About this property

Hilton Cartagena

Upscale resort on the beach, with 4 outdoor swimming pools
At Hilton Cartagena, hit the beach, dine onsite at Las Chivas Restaurant, or enjoy a drink at one of the resort's 2 poolside bars. All 341 rooms feature comforts like premium bedding and pillow menus, while conveniences include refrigerators and coffee makers. MP3 docks and 24-hour room service are standard, as are LCD TVs with cable channels.
Hilton Cartagena offers 341 accommodations with MP3 docking stations and minibars. Beds feature premium bedding. A pillow menu is available. 49-inch LCD televisions come with premium cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries.

This Cartagena resort provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks, laptop-compatible safes, and phones. Additionally, rooms include hair dryers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

4 outdoor swimming pools and 5 spa tubs are on site. In addition to a children's pool, other recreational amenities include outdoor tennis courts, a waterslide, a steam room, and a 24-hour fitness center.

Guests under 16 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Follows standard sanitization guidelines of CleanStay (Hilton)
Sheets and towels are washed at 60°C/140°F or hotter
High-touch surfaces are cleaned and disinfected
Disinfectant is used to clean the property

Social distancing

Social distancing measures in place
Guest rooms kept vacant for 24 hours between stays
Contactless check-out

Safety measures

Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
Hand sanitizer provided
Masks and gloves available
Temperature checks available for guests
Temperature checks given to staff
Personal protective equipment worn by staff
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (COP 5000 per day), Wired Internet (surcharge)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: COP 65219 for adults and COP 45015 for children
  • 2 restaurants
  • 2 poolside bars, 3 bars/lounges and 1 beach bar
  • 24-hour room service

Things to do

  • 24-hour fitness center
  • 4 outdoor pools
  • 3 outdoor tennis courts
  • 5 spa tubs
  • Beach volleyball
  • Children's pool
  • Shopping mall
  • Shopping
  • Spa services
  • Steam room
  • Tennis
  • Volleyball

Family friendly

  • 4 outdoor pools
  • Children's pool
  • Dry cleaning service
  • Free children's club
  • Free cribs/infant beds
  • Free rollaway/extra beds
  • Laundry facilities
  • Refrigerator
  • Waterslide

Conveniences

  • ATM/banking services
  • Elevator
  • Free newspapers in lobby
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Tennis lessons
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • English
  • Spanish

Business services

  • 24-hour business center
  • 14 meeting rooms
  • Computer station
  • Conference center (25183 square feet of space)

Outdoors

  • Beach loungers
  • Beachfront location
  • Garden
  • Pool sun loungers

Spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage/treatment rooms
  • Turkish bath/hammam

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • Braille signage
  • In-room accessibility
  • Visual alarms in hallways
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair accessible (may have limitations)
  • Wheelchairs available on site

More

  • Beach towels
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Free rollaway beds
  • Hypo-allergenic bedding
  • Linens
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shower
  • Towels

Entertainment

  • 49-inch LCD TV
  • Cable channels
  • MP3 dock
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Minibar
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Slippers
  • Turndown service

Policies

Check-in

Check-in from 3:00 PM - anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

This property is closed from March 26 2020 to July 31 2020 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of COP 150000 per accommodation, per stay, plus a deposit of COP 150000.00 per stay
Dogs and cats only
1 per room (up to 75 lbs)
Food and water bowls are available
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Free rollaway/extra beds
Free cribs (infant beds)

Property payment types

American ExpressDiners ClubMastercardVisa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • For stays on or after January 1, 2021, citizens of Colombia and foreigners staying 60 consecutive days or more will be charged a 19% national sales tax by the property at the time of stay. Foreigners on a tourist visa will not be required to pay this tax. The tax may be charged where a room is shared by a taxable and a non-taxable guest.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: COP 65219 for adults and COP 45015 for children (approximately)
  • Fee for in-room wireless Internet: COP 5000 per day (rates may vary)
  • Fee for in-room wired Internet: COP 5000 per day (rates may vary)
  • Pet deposit: COP 150000.00 per stay
  • Pet fee: COP 150000 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
  • Personal protective equipment, including masks and gloves, will be available to guests.
  • Contactless check-out is available.
  • Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.
  • Each guestroom is kept vacant for a minimum of 24 hours between bookings.
  • The property affirms that it follows sanitization practices of CleanStay (Hilton) guidelines.
  • Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

We should mention

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for foreign visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Pool access available from 8:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)
Guests under 16 years old are not allowed in the fitness facility

Property is also known as

Cartagena Hilton
Hilton Cartagena
Hilton Hotel Cartagena
Cartagena Hilton Hotel
Hilton Cartagena Hotel Cartagena
Hilton Cartagena Hotel
Hilton Cartagena Resort
Hilton Cartagena Resort
Hilton Cartagena Cartagena
Hilton Cartagena Resort Cartagena

Frequently asked questions

Can I cancel my reservation for free at Hilton Cartagena and receive a full refund?
Yes, Hilton Cartagena offers free cancellation on select room rates, because flexibility matters! Please refer to Hilton Cartagena cancellation policy on our site for more details about any exclusions or requirements.
Does this property have a pool?
Yes, this property has 4 outdoor pools and a children's pool. Pool access is from 8:00 AM–8:00 PM.
Is this resort pet-friendly?
Yes, this property allows cats and dogs (limit 1 per room) with a maximum weight of up to 75 lbs per pet. There's a deposit of COP 150000.00 per stay and a fee of COP 150000 per accommodation, per stay. Service animals are exempt from fees.
How much is parking at this resort?
Self parking is free at this property.
What time is check-in at this resort?
Check-in is from 3:00 PM–anytime.
What time is check-out at this property?
Check-out is at noon.
Where is this resort located?
Nestled on the beach, this El Laguito resort is within 3 mi (5 km) of Bocagrande Beach and Palace of the Inquisition Cartagena Historical Museum. San Felipe de Barajas Castle and Rafael Nunez Museum and House are also within 6 mi (10 km).

Guest reviews

Overall score and ratings for Hilton Cartagena

4.3
Excellent
5 - Excellent
533
4 - Good
318
3 - Okay
83
2 - Mediocre
39
1 - Poor
24
4.5
Cleanliness
4.4
Service and Staff
4.0
Amenities
4.2
Property condition

1/5

    This traveler didn’t leave comments with their review
    Stayed 2 nights in Mar 2020

    1/5

    • Liked: Cleanliness, amenities, property conditions & facilities
    • Disliked: Staff & service

    Stayed 2 nights in Mar 2020

    4/5 Good

    • Liked: Cleanliness, staff & service, property conditions & facilities

    Good facilities , friendly staff not too far from historic centre

    Stayed 10 nights in Mar 2020

    4/5 Good

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    The staff was very helpful and kind during our stay. Recommended

    Stayed 4 nights in Jan 2020

    4/5 Good

    • Liked: Cleanliness, staff & service, property conditions & facilities

    Like it’s location hotel was very nice we spend our day by the nice big pool relaxing, food and service was great.

    Stayed 1 night in Mar 2020