Cartier Foundation for Contemporary Art Tours

Amazing staff and an amazing stay. The hotel is in a great area close to several things. The staff are very accommodating and helpful. This was my first time in Paris and I felt very comfortable here. Highly recommend to everyone!

The hotel is absolutely beautiful and in an amazing area. Close to everything. Would stay here again for the hotel space. However, we stayed over the new year and had two bad experiences with the restaurant. Not sure if it was because it was the new year or if it’s always this way. Arrived New Year’s Eve after a long day of travel with a hungry child needing something to eat before we went out for the evening. We were told we couldn’t be seated in the restaurant because they were preparing for the evening which started at 7pm. We were offered a small selection of tapas which was fine. However we ordered two of champagne and were told they weren’t opening bottles until the evening. We were offered already open bottles of white and red wine. Breakfast at the restaurant was great. Unfortunately that evening we wanted a glass of wine in the room after a day of sightseeing. At the bar we were told all the had was beer. No wine or cocktails were being served Not very good service at all for a 5 star hotel which we had paid nearly €1000 a night to be at. I understand it was a holiday but a hotel is a home away from home and people need food and service regardless of if it’s a holiday or not.

This property was ok; not great. The staff was excellent. Very helpful and friendly and went out of their way to find out credit card that my husband left in the room 🙄 and help us get it back quickly. The property was my issue. The train station that appears the closest on the map is a regional train and not the metro that’s best for sightseeing. I never would’ve booked this place if I knew it was a 10 minute walk to the metro. My biggest issue is the lack of shower in the room. It’s a bathtub with a handheld shower nozzle, but no shower curtain! It’s impossible to use without getting water everywhere. And they do not give extra towels to help with the mess. So we ended having to sit down to control the water and then it was difficult to get up out of the bathtub without slipping. This is also when you see all the mold in the caulk around the edge of the bathtub. Even weirder, the toilet is in a separate room but doesn’t have a sink in there with it, so you have to walk all through your room touching door knobs and such without washing your hands.