“Very nice property and nice unit. The only issue was getting in and check out at the property and no instructions inside the unit or help/guide. Checkout process etc. We had like 6:30am checkout and we didn’t know where to drop the keys. There was no Dropbox. The main gates were gated and since we left the keys in the condo, there was no way to get out of the property. We had called a taxi and had to climb out of the property to reach airport on time. No one answered the numbers listed. Also you……
“Incredible experience. Great bar food. Very clean. They were still putting decals on the windows. The staff were kind, bright and attentive. Enjoyed our stay very much. Centrally located to the heart of the town. Just a great property for a good family vacation! Surrounded by incredibly beautiful beaches. The main beach is a10 minute walk but worth every minute. Cool, clear water and beautiful sand complete with a secluded lagoon!”
“Anlage und Apartment an sich von der Lage und Größe gut, jedoch Kleinigkeiten wie verrosteter Kühlschrank von außen, herunterfallende Gardine, Herdplatte mit langer Aufwärmzeit, Eingangstür beim Öffnen/Schließen mit lautem Reibegeräusch am Boden, Pool hygienisch nicht ganz sauber, WLAN nur in Rezeptionsnähe vorhanden, keine Wasschmöglichkeit vor Ort, Safe im Apartment nicht inklusive, nur mit 15 Euro Aufpreis (wohl dann nur an Rezeption?).”
“Super vriendelijke en behulpzame eigenaren! Meneer vertelde vol enthousiasme over wat wij in de omgeving konden doen.
Ontbijt was top. Heerlijk zwembad.
Zeker een aanrader.
Wij zullen zeker nog een terug komen!!!”
“The location was great for a visit to Zoo marine. Parking was a bit of a challenge but the host helped us sort it out. The pool was great and the apartment was very nice. My only complaint is the sofa bed was not that comfortable, but we made it work.”
“It was an absolute fantastic day. The staff were extremely friendly and very helpful if and when anything was ever required. I was extremely impressed with the cleanliness of the rooms and bathrooms. An extremely well kept establishment right next to the beach Location. It was also centrally located at the main strip of Portimao.
Fantastic service all round. I did not have any breakfast at the hotel so I cannot comment on the food however my overall experience was absolutely fantastic and I……
“Washing machine but no clothes horse!
Cleaners were slap dash and didn’t speak the basics! Didn’t understand the word towel! Towels and bedding need to be updated they were tired. Gang of boys creating noise at 4am every morning.
On a positive note the apartment was lovely and suitable for me as a wheelchair user. Very good location and the reception staff were lovely and friendly and very helpful. Will book again. Please sort clothes horse / drying rack”
“This was our 2nd time there. Location is great! But did find the hotel to be runner down a little. The bathroom had mold which affected my son’s allergy and we had to get moved. It wasn’t the 4 star feel we were anticipating. The main restaurant is no longer at La carte daily and it’s a Buffett. We ate there on our 1st night and the options were very limited and we ended up eating pasta and fries which were not great for 25 euro per person! Should have ordered Uber Eats!”
“We found this hotel to be a great place for a couple of days- the staff could not have been more helpful and the pool area was gorgeous!
The building itself is tired and needs investment: peeling paint on our balcony doors, and kitchen equipment was very much showing its age.
But it was clean, tidy and welcoming!”
“Overall bad experience, firstly the room was dirty about checkin and had to wait an hour to get it cleaned. Upon checkout, there was a bogus bar charge on my bill, I brought it up and they showed me a receipt with some other name on it. The check out person seemed annoyed and claimed that they would have it handled - it was not and now I have a charge on my credit card to deal with.”
“This resort was truly a wellness hub. Tranquil, calm and a really relaxing stay with perfect access to the beach, lots of pools (no need to fight over beds) and super friendly staff. Will definitely be back!”