Castle Williams Tours

Friendly staff

The hotel is in a great location, within walking distance of many landmarks, shops, and restaurants. Our room was on a high floor, small but comfortable and bright. We would have appreciated a comforter, as the only blanket provided was quite thin. A big shoutout to the kitchen staff and room attendants, who work so hard to keep everything running smoothly. Breakfast was decent, and although it gets very busy, they have a good system in place to keep things moving. The staff really deserve credit for all their hard work!

The Williams was somewhat old an tired. While you enter into a lively first floor, the upper floors where the hotel rooms are located give off a concrete jungle kind of prison vibe. Concrete floors absent carpeting and a white paint scheme showing lots of bumps and marks throughout did not improve what was already an austere decor. Carpeting in rooms and hallways would help. There was a significant lack of outlets for charging electronics. The room was a decent size for Midtown Manhattan, but was completely devoid of warmth or charm.