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"This is an exception property all around! Houseyn and Liu (pardon my spelling) at the front desk were so lovely and helpful with our tour to Mount Pilatus, as well as making sure our 4 year old son Adrian was happy. (He loved his toy, kids keycard, and chocolates!) At the restaurant, Alessandro was a legend and the food soooooo good! Like traveling to Spain without the train ride. Will definitely return! "

"Excellent hotel. The breakfast was amazing. The staff is helpful. The location next to train station is very convenient."

"Really great modern accommodation in the heart of the old town of Lucerne. Staying with 2 teenage kids in same room, just about fitted into the high bunks. Only negative was the one feather pillow which deflated to nothing once your head hit it, so better pillows is my only gripe. "

"Great service"

"We enjoyed our stay. It was the best hotel in terms of location and service."

"Front desk is very friendly. walking distance to train station, restaurants and super market. Common eating area open during the day to have your own lunch or dinner. We really enjoyed the free coffee after a long day. Tasty breakfast with lot of options for everyone. Serving staff is very helpful. The hotel also held our bags free of charge after we checked out so that we can explore the city before leaving. Will definitely stay again."

"Bathroom need upgrade and renovation "

"A"

"Very convenient location. Great staff"