Chacala Vacations from $889

Beautiful place and great location. However we were there for 3 days and never had warm/hot water for a shower.

We have stayed at the Fiesta Americana 3 times over the past 8 years and while it is still good value for the money, I would have to say there have been some cutting of corners when it came to the buffet and themed dinner events. Not a lot of Vegetarian options at lunch--maybe a veggie dog or veggie burger could be added to the menus? There have been some nice improvements to the property but sadly most of these(Adults Only Pool and bar, Mediterranean Specialty Dining Restaurant, and Veranda Restaurant for Breakfast) were only accessible to Club Level Guests. It would be nice if there was at an adults only area pool for regular guests. We had a ton of screaming kids in the pool the week we stayed and didn't feel like paying even more money for a day pass to swim in a quiet pool. Many other resorts (even cheaper ones) have an adults only area, just something that Fiesta should consider...... The specialty restaurants were mostly good and would say the Asian restaurant was very good. Our room on the 5th floor had a nice view and was clean and fairly modern. The bathroom was fine but not perfect...paint, finishings, tile etc were looking a bit worn and hot water in shower could be hit or miss. Staff were helpful and polite, but not quite as exuberant as year's past. We tipped well, but noticed a lot of people were not tipping, so maybe thats part of it? Overall, we enjoyed our stay, but found it didn't quite live up to our stays of year's past, but still good.

Room is good, Food and service not

We were very happy with our stay, but were disappointed at the lack of accommodations for those with mobility issues. No ADA rooms were available and the transport up the hill from the main hotel to our building required bellboy assistance each time because our 80 year old mother could not get up the step to the trolley.