I wasn't satisfied with the room reserved for my stay. I voiced my concerns to the front desk while in a hurry to meet colleagues for dinner. When I returned, I had a very nice room waiting for me in a quiet cul-de-sac like hallway.
Located across from the Fox Theatre, this historic hotel on Peachtree Street is within 2-6 blocks of midtown clubs …More
Great over all!
The staff was SO friendly and helpful! ALL the staff was FIVE STAR treatment. From valet, to front desk, to restaurant, to gift shop, to maintenance, to in-room dining. First CLASS!!
Beautiful, clean, and smelled nice in lobby and hallways.
The only complaint is that the rooms need some updates with the AC/Heat units and the carpets need to be replaced in spots.
The 25-floor Grand Hyatt is in fashionable Buckhead, 6 miles north of downtown Atlanta, in the heart of the city's premier …More
I normally do not like to stay in large hotels, but I booked this hotel because it was a short distance from our son's home and a good price through Expedia. It is located in Mid-town Atlanta on a main strip that is also close to the highway that leads to the airport. It is in an easy walk to a luncheonette that was good for breakfast and lunch; a Publix and more. Our room was on the 6th floor---one of the things that I do not like-- but the elevator ride was very quick and very quiet.. Our room was clean, nicely decorated (hotel fare) and spacious. It had a kitchenette tucked away around a corner with a sink; small fridg; microwave and table with 2 chairs. The room was quite too. Free WiFi in the room and also 3 desktop computers with a printer in the lobby area. The bathroom had a large antiroom for dressing; washing up and a large closet for hanging clothes. The hotel has a parking garage under it (3 levels). It was well lit and ventilated, but very tight driving and parking conditions--we had a Nissan Pathfinder. Parking fee is extra. The laundry was located on these lower levels, but I did not use them. All the staff were friendly.. Ken at the front desk printed directions to both the local Babies R Us and Walmart and had them waiting for us when we returned from breakfast.
Traveller from Long Island, NY
This Atlanta hotel offers a central location in the heart of Midtown's cultural and corporate center on West Peachtree …More
The staff at the Hyatt were absolutely fantastic! I stayed there with my tween daughter and, on our early evening arrival, the manager paid her special attention and had complimentary milk and cookies sent to our room for her. On another evening, when we came in late from a dance competition, he checked with us about whether we had eaten dinner and personally talked to the restaurant chef about our needs for room service. The other hotel staff were friendly and extremely helpful, as well. and went out of their way to make sure all our needs and wants were met. We have stayed at other 5-star hotels in the Midtown area of Atlanta, but have never received this level of customer service. And the accommodations were excellent, as well. We'll likely stay here again for next year's dance competition!
Traveller from Franklin, TN
This family-friendly Atlanta hotel is located in the entertainment district, within 1 mi (2 km) of Federal Reserve Bank of …More
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