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Hampton Inn & Suites Charleston/West Ashley

Photo gallery for Hampton Inn & Suites Charleston/West Ashley

Exterior
Outdoor pool, pool umbrellas
Outdoor pool, pool umbrellas
Outdoor pool, pool umbrellas
Down comforters, pillowtop beds, in-room safe, blackout drapes

Overview of Hampton Inn & Suites Charleston/West Ashley

Hampton Inn & Suites Charleston/West Ashley

2.5 star property

8.4/10 Very Good

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • Pet friendly
  • Air conditioning
Map
678 Citadel Haven Drive, Charleston, SC, 29414

Explore the area

  • Popular LocationCitadel Mall15 min walk
  • Popular LocationWest Ashley Shoppes Shopping Center20 min walk
  • AirportCharleston, SC (CHS-Charleston Intl.)11 min drive
  • Popular LocationSt. Johns Yacht Harbor15 min drive

Room options

About this area

Charleston

Hampton Inn & Suites Charleston/West Ashley is located in West Ashley, a neighborhood in Charleston, and is near the airport and near the beach. Charles Towne Landing State Historic Site and Historic Rice Mill are local landmarks, and the area's natural beauty can be seen at Fort Sumter and Fort Moultrie National Historical Park and Johnson Hagood Memorial Stadium. Looking to enjoy an event or a game while in town? See what's happening at Joseph P. Riley, Jr. Park or North Charleston Coliseum and Performing Arts Center. Break out the clubs and hit the links with a golf course and golf lessons nearby, or seek out an adventure with skydiving and ecotours.

What's nearby

  • Citadel Mall - 15 min walk
  • West Ashley Shoppes Shopping Center - 20 min walk
  • Orange Grove Plaza Shopping Center - 6 min drive
  • Charles Towne Landing State Historic Site - 8 min drive
  • St. Johns Yacht Harbor - 15 min drive

Getting around

  • Charleston Station - 15 min drive
  • Charleston Intl. Airport (CHS) - 11 min drive

Restaurants

  • Zen Asian Fusion - 11 min walk
  • Ruby Tuesday - 12 min walk
  • Boxcar Betty's - 17 min walk
  • Taste of Thai - 18 min walk
  • IHOP - 3 min drive

About this property

Hampton Inn & Suites Charleston/West Ashley

Hotel located in West Ashley
Take advantage of free self-serve breakfast, a grocery/convenience store, and shopping on site at Hampton Inn & Suites Charleston/West Ashley. In addition to a library and dry cleaning/laundry services, guests can connect to free in-room WiFi.
Additional perks include:
  • An outdoor pool with pool umbrellas
  • Free self parking
  • An area shuttle, express check-out, and smoke-free premises
  • Coffee/tea in the lobby, a 24-hour front desk, and a gift shop
  • Guest reviews give top marks for the location
Room features
All 121 rooms have comforts such as pillow menus and air conditioning, as well as thoughtful touches like free WiFi and safes. Guests reviews speak well of the clean rooms at the property.
More conveniences in all rooms include:
  • Pillowtop mattresses, down comforters, and rollaway/extra beds (surcharge)
  • Bathrooms with shower/tub combinations and free toiletries
  • 27-inch LCD TVs with premium channels
  • Free infant beds, daily housekeeping, and phones

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of CleanStay (Hilton)

Social distancing

Contactless check-in and check-out

Safety measures

Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Area shuttle (surcharge)

Food and drink

  • Free self-serve breakfast available daily 6:00 AM–10:00 AM
  • Free reception (select days)
  • Coffee/tea in common area(s)

Things to do

  • Fitness center
  • Outdoor pool
  • Shopping

Family friendly

  • Free cribs/infant beds
  • Grocery/convenience store
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra beds (surcharge)

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand
  • Grocery/convenience store
  • Library

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Conference space (2600 square feet)
  • Meeting room

Outdoors

  • Picnic area
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility (select rooms)
  • Phone accessibility kit
  • Roll-in shower (select rooms)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchair accessible (may have limitations)

More

  • Fireplace in lobby
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Free cribs/infant beds
  • Pillow menu
  • Pillow-top mattress
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower/tub combination

Entertainment

  • 27-inch LCD TV
  • Premium channels

More

  • Connecting rooms available
  • Free local calls
  • Phone
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 4 PM - midnight
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Welcoming dogs and cats only
2 per room

Children and extra beds

Children are welcome
Children up to the age of 3 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Destination fee: USD 2.18 per accommodation, per night. This fee does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 50 per accommodation, per stay
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a carbon monoxide detector and a smoke detector
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Hampton Inn Charleston/West Ashley
Hampton Inn Hotel Charleston/West Ashley
Hampton Inn Charleston/West Ashley Hotel
Hampton Inn Charleston/West
Hampton Inn & Suites Charleston/West Ashley Hotel
Hampton Inn & Suites Charleston/West Ashley Charleston
Hampton Inn & Suites Charleston/West Ashley Hotel Charleston

Frequently asked questions

Does Hampton Inn & Suites Charleston/West Ashley have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Hampton Inn & Suites Charleston/West Ashley?

As of Dec 2, 2022, prices found for a 1-night stay for 2 adults at Hampton Inn & Suites Charleston/West Ashley on Dec 8, 2022 start from $101.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hampton Inn & Suites Charleston/West Ashley pet-friendly?

Yes, Hampton Inn & Suites Charleston/West Ashley allows cats and dogs (limit 2 per room). There's a fee of USD 50 per accommodation, per stay.

How much is parking at Hampton Inn & Suites Charleston/West Ashley?

Self parking is free at this property.

What time is check-in at Hampton Inn & Suites Charleston/West Ashley?

Check-in is from 4 PM - midnight.

What time is check-out at Hampton Inn & Suites Charleston/West Ashley?

Check-out is at 11 AM.

Where is Hampton Inn & Suites Charleston/West Ashley located?

Located in West Ashley, this hotel is within 1 mi (2 km) of Citadel Mall and West Ashley Shoppes Shopping Center. Roper - St. Francis Xavier Hospital is 2.1 mi (3.3 km) away.

Can I cancel my reservation for free at Hampton Inn & Suites Charleston/West Ashley and receive a full refund?

Yes, Hampton Inn & Suites Charleston/West Ashley offers free cancellation on select room rates, because flexibility matters! Please refer to Hampton Inn & Suites Charleston/West Ashley cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

8.4

Very Good

Rating 10 - Excellent. 511 out of 1001 reviews" "
" "10 - Excellent 51%
Rating 8 - Good. 309 out of 1001 reviews" "
" "8 - Good 31%
Rating 6 - Okay. 98 out of 1001 reviews" "
" "6 - Okay 10%
Rating 4 - Poor. 55 out of 1001 reviews" "
" "4 - Poor 5%
Rating 2 - Terrible. 28 out of 1001 reviews" "
" "2 - Terrible 3%

8.5/10

Cleanliness

8.9/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.3/10

Eco-friendliness

6/10 Okay

Dale
Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Bathroom had mold and ants. Tub did not feel very clean.
Stayed 2 nights in Nov 2022

10/10 Excellent

Robert
Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As some others have stated the property could use a little TLC and modernization, but for the price and location I was extremely pleased and the fact that it was a slightly older decor did not lessen the enjoyment of my stay. Front desk was very friendly and accomodating, room was clean, easily found parking even though it was late when I arrived and the hotel was almost completely booked. Will definitely stay again.
Stayed 1 night in Oct 2022

10/10 Excellent

Melanie
Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hospitality!
Stayed 3 nights in Oct 2022

10/10 Excellent

Cristita
Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would like to stay at Hampton Inn next time I’ll be out of town.
Stayed 1 night in Oct 2022

6/10 Okay

Kallie
Traveled with partner
Liked: Cleanliness, staff & service, amenities
Air in our bedroom didn’t work and they came to fix it and still didn’t work but the living room air worked so it didn’t get too hot in the bedroom. We picked a room with a jetted tub specifically for that reason and that was also broke. Bed was comfy. Room was outdated but clean and comfortable. Breakfast was amazing. Staff was nice- but no maintenance worker at night so any issues you have can’t be worked on until the next day. Overall it was a nice stay.
Stayed 2 nights in Oct 2022

8/10 Good

Melissa
Business traveler
Liked: Cleanliness, staff & service
Staff was amazing. They let us check in early since Hurricane Ian was about to hit the coast/city. Overnight we parked near the backside of the building and our cooler and gas tanks were broken into. Luckily it was the end of the hurricane and we were headed home but whoever broke into our staff check all of our food/supplies. Staff was notified of the situation and apologize.
Stayed 1 night in Sep 2022

10/10 Excellent

Jane
Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the property, the two big rooms with kitchenette, sofa, and two tvs. The pool was lovely--very quiet, clean, and gorgeous. Staff was very polite, friendly, and very helpful with ubers, directions, etc. The price can't be beat - and right off the main roads. A great and sensible alternative to downtown expensive hotels!
Stayed 4 nights in Sep 2022

2/10 Terrible

Billy
Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
There was an old burned car in one of the parking spaces on the West side of the hotel. The carpet and rooms had dust and dirt with the furniture appearing to be extremely old. The thermostat in my room was ripped off completely.
Stayed 3 nights in Sep 2022

10/10 Excellent

Beverly
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to Johns Island where we have family. Bed and room was comfortable. Breakfast definitely met our expectations. Shower and tub could have been a tad cleaner and updated. Would definitely stay here again.
Stayed 1 night in Sep 2022

10/10 Excellent

Kimberley, Marietta
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff, comfortable room
Stayed 3 nights in Sep 2022