Holiday Inn Express Civic Center, an IHG Hotel

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Premium bedding, desk, laptop workspace, blackout drapes
Premium bedding, desk, laptop workspace, blackout drapes
Premium bedding, desk, laptop workspace, blackout drapes
Premium bedding, desk, laptop workspace, blackout drapes

Overview of Holiday Inn Express Civic Center, an IHG Hotel

Holiday Inn Express Civic Center, an IHG Hotel

2.5 out of 5

4.0/5 Very Good

Guests rated this property 4.0/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Breakfast included
  • Parking included
  • Air conditioning
  • Gym
  • Business services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Personal protective equipment
  • Social distancing
  • Sheets and towels washed at 140°F
100 Civic Center Drive, Charleston, WV, 25301

Explore the area

  • Popular LocationCharleston Civic Center1 min walk
  • Popular LocationCharleston Town Center9 min walk
  • AirportCharleston, WV (CRW-Yeager)8 min drive
  • Popular LocationMardi Gras Casino15 min drive

Choose dates to view prices

About this area


Located in Charleston, Holiday Inn Express Civic Center, an IHG Hotel is in the city center and near the airport. Avampato Discovery Museum and Clay Center for the Arts and Sciences are cultural highlights, and travelers looking to shop may want to visit Charleston Town Center and Southridge Center. Discover the area's water adventures with rafting nearby, or enjoy the great outdoors with hiking/biking trails and mountain biking.

What's nearby

  • Charleston Civic Center - 1 min walk
  • Charleston Town Center - 9 min walk
  • Haddad Riverfront Park - 11 min walk
  • Avampato Discovery Museum - 17 min walk
  • Mardi Gras Casino - 15 min drive


  • Black Sheep — 10 min walk
  • The Block Restaurant and Wine Cellar — 11 min walk
  • Ichiban — 11 min walk
  • Adelphia Sports Bar and Grille — 12 min walk
  • Adelphia Sports Bar & Grille — 12 min walk

Getting around

  • Charleston Station - 3 min drive
  • Charleston, WV (CRW-Yeager) - 8 min drive

About this property

Holiday Inn Express Civic Center, an IHG Hotel

Hotel with free breakfast, walk to Charleston Civic Center
This smoke-free hotel features a fitness center, a business center, and conference space. Free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite. All 195 rooms offer free WiFi, premium bedding, and flat-screen TVs with cable channels. Guests will also find coffee makers, free local calls, and hair dryers.
Holiday Inn Express Civic Center, an IHG Hotel offers 195 accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include showers and complimentary toiletries.

This Charleston hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
This information is provided by our partners.

Property amenities


  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free breakfast available

Things to do

  • Fitness center

Family friendly

  • Free cribs/infant beds
  • Laundry facilities
  • Rollaway/extra beds (surcharge)


  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage

Languages spoken

  • English

Business services

  • Business center
  • Computer station
  • Conference space


  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility (select rooms)
  • Lever door handles
  • Roll-in shower (select rooms)
  • Visual alarms in hallways
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)


  • Smoke-free property
  • TV in lobby

Room amenities


  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Premium bedding
  • Rollaway/extra beds (surcharge)


  • Eco-friendly toiletries
  • Hair dryer
  • Shower
  • Towels


  • 32-inch flat-screen TV
  • Cable channels
  • Pay movies
  • Premium channels

Food and drink

  • Coffee/tea maker


  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone

Similar properties

See similar properties



Check-in from 3:00 PM - midnight
Late check-in subject to availability
Minimum check-in age - 18


Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

This property is undergoing renovations from October 13 2021 to May 21 2022 (completion date subject to change).
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk


Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per night
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host; the provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Holiday Inn Express Civic Center
Holiday Inn Express Civic Center Charleston
Holiday Inn Express Civic Center Hotel
Holiday Inn Express Civic Center Hotel Charleston
Holiday Inn Express Civic Center Hotel Charleston
Holiday Inn Express Civic Center Hotel
Holiday Inn Express Civic Center Charleston
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Express Civic Center, An Ihg
Holiday Inn Express Civic Center
Holiday Inn Express Civic Center, an IHG Hotel Hotel
Holiday Inn Express Civic Center, an IHG Hotel Charleston
Holiday Inn Express Civic Center, an IHG Hotel Hotel Charleston

Frequently asked questions

Overall score and ratings


Very Good

Rating 5 - Excellent. 378 out of 974 reviews
5 - Excellent 39%
Rating 4 - Good. 351 out of 974 reviews
4 - Good 36%
Rating 3 - Okay. 137 out of 974 reviews
3 - Okay 14%
Rating 2 - Poor. 59 out of 974 reviews
2 - Poor 6%
Rating 1 - Terrible. 49 out of 974 reviews
1 - Terrible 5%




Staff & service




Property conditions & facilities

3/5 Okay

Business traveler, Traveled with family
Liked: Cleanliness
Disliked: Amenities
Stayed 2 nights in Dec 2021

4/5 Good

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy in and out parking but not a great place to start a family walk from du to busy high speed roads. Water pressure very low and takes hot water a long time to get warm… never hot.
Stayed 1 night in Dec 2021

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The bed was great! The room was updated. We would definitely stay there again
Stayed 2 nights in Nov 2021

1/5 Terrible

Traveled with family and small children
Disliked: Amenities, property conditions & facilities
We had two screaming babies in the room next to us and after traveling all day and needing to travel all day the following day, we asked to be switched to a new room so we could get some sleep. The hotel was "completely full". The TV was horrible reception and was completely blown out so the picture looked fuzzy at all times and channels stopped working in the middle of shows. The water never got past lukewarm in the shower and the conditioner bottle in the shower was completely out. The front desk said to ask Expedia for a refund and that Holiday Inn would support the refund fully. Extremely disappointed in service, care and amenities.
Stayed 1 night in Nov 2021

1/5 Terrible

Traveled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Adjoining room on 3rd floor being renovated, 321, so why would they give out room next door. Felt like windows were open with draft coming through door. Tried stuffing towels between doors but did not help. Overall a very dirty hotel and really surprised having stayed at many Holiday Inns in my travels. Shampooing hallway carpets goes a long way for appearance.
Stayed 1 night in Nov 2021