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Courtyard by Marriott Charlotte Lake Norman

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Bar (on property)
Room, 2 Queen Beds, Non Smoking | In-room safe, desk, laptop workspace, blackout drapes
In-room safe, desk, laptop workspace, blackout drapes
In-room safe, desk, laptop workspace, blackout drapes
In-room safe, desk, laptop workspace, blackout drapes

Overview of Courtyard by Marriott Charlotte Lake Norman

Courtyard by Marriott Charlotte Lake Norman

3.0 star property

8.0/10 Very Good

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Restaurant
  • Gym
Map
16700 Northcross Dr, Huntersville, NC, 28078

Explore the area

  • Popular LocationBirkdale Village9 min walk
  • Popular LocationKilwins9 min walk
  • Popular LocationBirkdale Golf Club12 min walk
  • AirportCharlotte, NC (CLT-Charlotte-Douglas Intl.)23 min drive

Room options

About this area

Huntersville

Located in Huntersville, Courtyard by Marriott Charlotte Lake Norman is in the business district. Don't miss out on a visit to SEA LIFE Charlotte-Concord Aquarium. Water skiing and sailing offer great chances to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails and mountain biking nearby.
Visit our Huntersville travel guideOpens in a new window
Map

What's nearby

  • Birkdale Village - 9 min walk
  • Kilwins - 9 min walk
  • Waterford Golf Club - 11 min walk
  • Birkdale Golf Club - 12 min walk
  • Lake Norman Miniature Golf - 8 min drive

Getting around

  • Charlotte Station - 18 min drive
  • Charlotte-Douglas Intl. Airport (CLT) - 23 min drive

Restaurants

  • House of Taipei - 5 min walk
  • Bonefish Grill - 8 min walk
  • Which Wich - 9 min walk
  • Corkscrew Wine Shoppe & Bar - 9 min walk
  • La Unica - 10 min walk

About this property

Courtyard by Marriott Charlotte Lake Norman

3-star hotel in the business district
Located close to Birkdale Village and Birkdale Golf Club, Courtyard by Marriott Charlotte Lake Norman provides a coffee shop/cafe, a library, and dry cleaning/laundry services. The onsite bistro, The Bistro, features American cuisine. Free in-room WiFi is available to all guests, along with a bar and a gym.
You'll also find perks like:
  • An indoor pool
  • Free self parking
  • Breakfast (surcharge), express check-out, and a front desk safe
  • Smoke-free premises, a gift shop, and express check-in
  • Guest reviews speak well of the helpful staff and location
Room features
All 90 rooms have comforts such as laptop-friendly workspaces and air conditioning, in addition to thoughtful touches like free WiFi and separate sitting areas.
Extra conveniences in all rooms include:
  • Bathrooms with shower/tub combinations and free toiletries
  • LCD TVs with premium channels
  • Balconies, separate sitting areas, and free infant beds

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Property is disinfected using an electrostatic sprayer
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
Enhanced food service safety measures are in place
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily breakfast to-go available for a fee: USD 13 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • The Bistro

Things to do

  • Gym
  • Indoor pool
  • Library
  • TV in common areas

Family friendly

  • Free crib
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk

Guest services

  • Daily housekeeping
  • Dry cleaning/laundry service

Business services

  • Business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • In-room accessibility (select rooms)
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Roll-in shower (select rooms)
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels

Entertainment

  • LCD TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker

Outdoor space

  • Balcony

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area

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Policies

Check-in

Check-in from 3 PM - midnight
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

    A damage deposit of USD 100.00 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Fee for to-go breakfast: USD 13.00 per person (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a carbon monoxide detector
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Courtyard Charlotte Lake Norman
Courtyard Lake Norman
Courtyard Marriott Charlotte Lake Norman Hotel
Courtyard Marriott Charlotte Lake Norman Hotel Huntersville
Courtyard Marriott Charlotte Lake Norman Huntersville
Courtyard Marriott Lake Norman
Courtyard Marriott Charlotte Lake Norman
Courtyard by Marriott Charlotte Lake Norman Hotel
Courtyard by Marriott Charlotte Lake Norman Huntersville
Courtyard by Marriott Charlotte Lake Norman Hotel Huntersville

Frequently asked questions

Does Courtyard by Marriott Charlotte Lake Norman have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Courtyard by Marriott Charlotte Lake Norman?

As of Feb 6, 2023, prices found for a 1-night stay for 2 adults at Courtyard by Marriott Charlotte Lake Norman on Mar 5, 2023 start from $118.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Courtyard by Marriott Charlotte Lake Norman pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Courtyard by Marriott Charlotte Lake Norman?

Self parking is free at this property.

What time is check-in at Courtyard by Marriott Charlotte Lake Norman?

Check-in is from 3 PM - midnight.

What time is check-out at Courtyard by Marriott Charlotte Lake Norman?

Check-out is at noon.

Where is Courtyard by Marriott Charlotte Lake Norman located?

Situated in the entertainment district, this hotel is within a 15-minute walk of Birkdale Village and Birkdale Golf Club. Discovery Place Kids and Lake Norman Visitors Center are also within 6 mi (10 km).

Can I cancel my reservation for free at Courtyard by Marriott Charlotte Lake Norman and receive a full refund?

Yes, Courtyard by Marriott Charlotte Lake Norman offers free cancellation on select room rates, because flexibility matters! Please refer to Courtyard by Marriott Charlotte Lake Norman cancellation policy on our site for more details about any exclusions or requirements.

Courtyard by Marriott Charlotte Lake Norman Reviews

Courtyard by Marriott Charlotte Lake Norman Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 155 out of 348 reviews" "
" "10 - Excellent 45%
Rating 8 - Good. 92 out of 348 reviews" "
" "8 - Good 26%
Rating 6 - Okay. 64 out of 348 reviews" "
" "6 - Okay 18%
Rating 4 - Poor. 16 out of 348 reviews" "
" "4 - Poor 5%
Rating 2 - Terrible. 21 out of 348 reviews" "
" "2 - Terrible 6%

8.6/10

Cleanliness

8.5/10

Staff & service

6.6/10

Amenities

8.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

4/10 Poor

JOSH

Traveled with partner, Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This property was run down,not up to Marriott standards. Was too bad,wont stay at marriotts anymore they are sub standard

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 1 night in Sep 2022

10/10 Excellent

Dianna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022

6/10 Okay

Elizabeth

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Bar & grill was grill only (no liquor license). Pull rod and slider on one curtain broken. Shower curtain missing hooks. Toilet paper holder broken. No grab bar in shower. Rip in carpet not repaired.
Stayed 2 nights in Sep 2022

6/10 Okay

Joe

Traveled with partner
Liked: Cleanliness, staff & service
Loud group in the open seating area in the front area of hotel until well after 11PM.
Stayed 1 night in Sep 2022

4/10 Poor

Caren

Traveled with group
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Lots of things were broken
Hotel had a few issues which made things less than ideal. First the overhang at the entrance was damaged so you couldn't enter the hotel easily. The Pool was closed for repairs. My bathroom shower had 2 issues there were several tile in shower that were broken. The other one that was the shower head was spraying all over the ceiling.
Stayed 2 nights in Sep 2022

2/10 Terrible

Charles

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel has charged my bank account 3 times since I left there last week! I have been trying to reach a manager but apparently he doesn’t work normal business hours! He was supposed to credit me and charged me instead! Called corporate and they have a case out but can’t do anything right away! I need my money now not 3-5 business days from now !!! Very unprofessional!!
Stayed 3 nights in Sep 2022

6/10 Okay

Marie

Traveled with family
Stayed 3 nights in Aug 2022

6/10 Okay

Dennis

Stayed 1 night in Aug 2022

6/10 Okay

Meghan

Traveled with family and small children
Liked: Cleanliness, staff & service
Disliked: Amenities
Pool was closed for maintenance- not noted anywhere on website. Ice machine broke. When booking said breakfast included. It was not. They have one guy working the breakfast cafe- therefore took a long time just to order. Didn’t wait around to eat. Not many options for kids. When on a vacation, need quick and easy options to eat. Ice for coolers. Pool to entertain kids. Staff very friendly when checked in at 1130pm. Room was clean. Parking easy and safe area.
Stayed 1 night in Aug 2022