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Courtyard by Marriott Charlotte Lake Norman

3.0 star property
Comfortable suburban hotel, a quick walk to Birkdale Village

Choose dates to view prices

your current months are August, 2024 and September, 2024.
August 2024
September 2024

Photo gallery for Courtyard by Marriott Charlotte Lake Norman

Terrace/patio
Front of property - evening/night
In-room safe, desk, laptop workspace, blackout drapes
Breakfast and dinner served, American cuisine
Reception

Reviews

8.0

Very good

Popular amenities

  • Bar
    BarBar
  • Pool
    PoolPool
  • Breakfast available
    Breakfast availableBreakfast available
  • Housekeeping
    HousekeepingHousekeeping
  • Gym
    GymGym
  • 24/7 front desk
    24/7 front desk24/7 front desk

Most relevant reviews

ExperimentalCarousel

8/10 Good

Staff was extremely polite and courteous. When I had a problem with my room it was handled immediately. Very nice, clean...
Carletta
Jul 20, 2024
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About the neighborhood

Map
16700 Northcross Dr, Huntersville, NC, 28078

What's nearby

  • Birkdale Village - 9 min walk
  • Lake Norman - 3 min drive
  • Lake Norman Visitors Center - 5 min drive
  • Davidson College - 9 min drive
  • Northlake Mall - 9 min drive

Getting around

  • Charlotte Station - 18 min drive
  • Charlotte-Douglas Intl. Airport (CLT) - 23 min drive

Restaurants

  • ‪Chick-Fil-A - ‬16 min walk
  • ‪Panera Bread - ‬2 min drive
  • ‪McDonald's - ‬17 min walk
  • ‪Chipotle Mexican Grill - ‬8 min walk
  • ‪Waterbean Coffee - ‬20 min walk

About this property

Courtyard by Marriott Charlotte Lake Norman

Hotel near Birkdale Village
Located close to Birkdale Golf Club and Discovery Place Kids, Courtyard by Marriott Charlotte Lake Norman provides a coffee shop/cafe, a library, and dry cleaning/laundry services. The on-site American cuisine bistro, The Bistro, offers breakfast and dinner. Free in-room WiFi is available to all guests, along with a bar and a gym.
You'll also find perks like:
  • An indoor pool
  • Free self parking
  • Breakfast (surcharge), express check-out, and express check-in
  • Smoke-free premises, a front-desk safe, and 1 meeting room
Room features
All 90 rooms have comforts such as laptop-friendly workspaces and air conditioning, in addition to thoughtful touches like free WiFi and separate sitting areas.
Extra conveniences in all rooms include:
  • Bathrooms with shower/tub combinations and free toiletries
  • LCD TVs with premium channels
  • Separate sitting areas, recycling, and free infant beds

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily on-the-go breakfast available 6:30 AM to 9:30 AM for a fee: USD 13 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • The Bistro

Things to do

  • Gym
  • Indoor pool
  • Library
  • TV in common areas

Family friendly

  • Free crib
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Comprehensive recycling policy
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The property will be renovating from February 6 2024 to December 31 2024 (completion date subject to change). The following areas are affected:
  • Swimming pool
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A damage deposit of USD 100.00 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Fee for to-go breakfast: approximately USD 13.00 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Courtyard Charlotte Lake Norman
Courtyard Lake Norman
Courtyard Marriott Charlotte Lake Norman Hotel
Courtyard Marriott Charlotte Lake Norman Hotel Huntersville
Courtyard Marriott Charlotte Lake Norman Huntersville
Courtyard Marriott Lake Norman
Courtyard Marriott Charlotte Lake Norman
Courtyard by Marriott Charlotte Lake Norman Hotel
Courtyard by Marriott Charlotte Lake Norman Huntersville
Courtyard by Marriott Charlotte Lake Norman Hotel Huntersville

Frequently asked questions

Does Courtyard by Marriott Charlotte Lake Norman have a pool?

Yes, this property has an indoor pool. The property will be renovating the pool from February 6 2024 to December 31 2024 (completion date subject to change).

How much does it cost to stay at Courtyard by Marriott Charlotte Lake Norman?

As of Jul 27, 2024, prices found for a 1-night stay for 2 adults at Courtyard by Marriott Charlotte Lake Norman on Aug 8, 2024 start from $102.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Courtyard by Marriott Charlotte Lake Norman pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Courtyard by Marriott Charlotte Lake Norman?

Self parking is free at this property.

What time is check-in at Courtyard by Marriott Charlotte Lake Norman?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at Courtyard by Marriott Charlotte Lake Norman?

Check-out is at noon.

Where is Courtyard by Marriott Charlotte Lake Norman located?

Situated in the entertainment district, this hotel is within a 15-minute walk of Birkdale Village and Birkdale Golf Club. Discovery Place Kids and Lake Norman Visitors Center are also within 6 mi (10 km).

Courtyard by Marriott Charlotte Lake Norman Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 176 out of 402 reviews" "
Rating 8 - Good. 103 out of 402 reviews" "
Rating 6 - Okay. 71 out of 402 reviews" "
Rating 4 - Poor. 27 out of 402 reviews" "
Rating 2 - Terrible. 25 out of 402 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

6.4/10

Amenities

8.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Carletta

Liked: Cleanliness, staff & service
Staff was extremely polite and courteous. When I had a problem with my room it was handled immediately. Very nice, clean and quiet hotel.
Stayed 2 nights in Jul 2024

4/10 Poor

Tatiana

Traveled with partner
Liked: Cleanliness, staff & service
The mattresses are very soft, not comfortable to sleep
Stayed 3 nights in Jul 2024

10/10 Excellent

Yesenia, Kenilworth

Liked: Cleanliness
Very friendly staff
Stayed 3 nights in Jul 2024

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

4/10 Poor

Mark

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool , icemaker , room refrigerator out of order Balcony filthy , wasp nests , spiders...unusable Shower leaked all over floor Manager dismissive not apologetic...no offer of discount Balcony cleaned ...all other complaints...ignored
Stayed 3 nights in Jun 2024

4/10 Poor

Tamara

Disliked: Amenities, property conditions & facilities
I was in town for an outdoor tournament and was looking forward to relaxing in the pool after the long hot days outside but when I arrived at the hotel I discovered that the pool was out of service. There wasn’t any indication of this when I booked the hotel otherwise I wouldn’t have stayed there. The ice machine was also broken on my floor and I had to go to another floor to get ice. Never again!
Stayed 2 nights in Jun 2024

10/10 Excellent

Kellyann, Trumbull

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was very clean and most of the staff was very friendly. I would definitely stay here again.
Stayed 4 nights in May 2024

8/10 Good

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

8/10 Good

John

Traveled with family
Liked: Cleanliness
Pool was broken and apparently has been for some time. That was disappointing.
Stayed 2 nights in May 2024

8/10 Good

Allison

Stayed 2 nights in May 2024

6/10 Okay

Donna

Traveled with partner
Disliked: Cleanliness, staff & service, amenities
We stayed 6 nights and housekeeping only cleaned room once after we were told they clean rooms every other day. We asked them to clean the room twice and they never came. Rooms have old fashion coffee makers no microwaves and they charge you money per day for the bistro in the hotel. After complaining they informed that it will be reimbursed if not used. Staff not the friendliest. We won’t be returning to this hotel.
Stayed 6 nights in May 2024

10/10 Excellent

Lisa

Stayed 1 night in May 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Mike

Traveled with partner
Very nice hotel. Pleasantly surprised by the amenities.
Stayed 1 night in May 2024

4/10 Poor

Donna

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024

4/10 Poor

Victor

Disliked: Property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

Deborah, Canton

Stayed 1 night in Apr 2024

8/10 Good

Allison

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rooms were clean and staff was super accommodating when our room for the first night of our stay was right next to the kitchen and very loud when breakfast was set up. They didn't hesitate to move our room ASAP so we had a better night sleep our second night!
Stayed 2 nights in Apr 2024

6/10 Okay

Cynthia

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2024

2/10 Terrible

Georgene

Disliked: Staff & service, property conditions & facilities, room comfort
Not Good
We checked on on a Friday night. Pool and phones were down for maintenance. Pillows were horrible. Couldn’t figure out how turn down air conditioning so we froze. No coffee, no breakfast. Tub fixtures were all loose. One tiny bar of soap for two people. Just chintzy.
Stayed 1 night in Mar 2024

4/10 Poor

Kevin

Liked: Staff & service
Disliked: Property conditions & facilities
Pool was closed, back patio needs care and attention… older property in need of renovation
Stayed 2 nights in Mar 2024

6/10 Okay

Jenna

Business traveler
Liked: Cleanliness, staff & service
The staff are absolutely wonderful!! The beds are comfortable and it’s an ok place to stay for a few days. There is a distinct smell though of past cigarette smokers which lingers. And the cafe was only open for a few hours in the morning.
Stayed 5 nights in Mar 2024

4/10 Poor

renee

Traveled with partner
Disliked: Amenities, property conditions & facilities
stayed here to enjoy pool!!! pool was closed!!!
Stayed 1 night in Mar 2024

4/10 Poor

Timothy

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Not again
The hotel was in very poor condition for a Marriott. I will not stay there again nor recommend. Also, the staff was subpar in their help.
Stayed 4 nights in Feb 2024

10/10 Excellent

Christpoher

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place
Stayed 1 night in Feb 2024

General hotel information

Reasons to Book
Indoor Pool & Comfortable Beds
Check-In Time
3:00 PM
Check-Out Time
12:00 PM
Star Rating
3.0