Crabwall Manor & Spa, BW Signature Collection

3.0 star property
Hotel in Chester with a full-service spa and a health club

Choose dates to view prices

Photo gallery for Crabwall Manor & Spa, BW Signature Collection

Indoor pool, sun loungers - Crabwall Manor & Spa, BW Signature Collection (Chester)
Property grounds - Crabwall Manor & Spa, BW Signature Collection (Chester)
Lobby lounge - Crabwall Manor & Spa, BW Signature Collection (Chester)
Fitness facility - Crabwall Manor & Spa, BW Signature Collection (Chester)
Suite, 1 Double Bed, Non Smoking (View) | 1 bedroom, desk, iron/ironing board, free WiFi - Crabwall Manor & Spa, BW Signature Collection (Chester)
Crabwall Manor & Spa, BW Signature Collection offers a perfect escape with its indoor pool and professional ESPA spa treatments. Guests stay connected with free in-room WiFi while enjoying the cozy atmosphere of the fireplace and bar, with convenient access to nearby attractions.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Room service

Room options

Available filters for rooms
Showing 6 of 6 rooms

Standard Room, 1 Double Bed, Non Smoking (Converts to 2 Twin Beds)

8.6 out of 10
Excellent
(12 reviews)

Highlights

Heating
Flat-screen TV
Separate bedroom
Hair dryer
Rainfall showerhead
Private bathroom
Electric kettle
Free bottled water
  • 126 sq ft
  • Sleeps 2
  • 1 Double Bed

Classic Room, 1 Twin Bed, Non Smoking

8.0 out of 10
Very good
(1 review)

Highlights

Heating
Flat-screen TV
Separate bedroom
Hair dryer
Rainfall showerhead
Private bathroom
Electric kettle
Free bottled water
  • 100 sq ft
  • Sleeps 1
  • 1 Twin Bed

Family Room, Multiple Beds, Non Smoking (Converts to 2 Twin Beds)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Heating
Flat-screen TV
Separate bedroom
Hair dryer
Rainfall showerhead
Private bathroom
Electric kettle
Free bottled water
  • 136 sq ft
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

Superior Room, 1 Double Bed, Non Smoking (Converts to 2 Twin Beds)

9.0 out of 10
Wonderful
(23 reviews)

Highlights

Heating
Flat-screen TV
Separate bedroom
Hair dryer
Rainfall showerhead
Private bathroom
Electric kettle
Free bottled water
  • 146 sq ft
  • Sleeps 2
  • 1 Double Bed

Junior Suite, 1 Double Bed, Non Smoking

8.8 out of 10
Excellent
(3 reviews)

Highlights

Heating
Flat-screen TV
Separate bedroom
Hair dryer
Rainfall showerhead
Private bathroom
Electric kettle
Free bottled water
  • 156 sq ft
  • Sleeps 2
  • 1 Double Bed

Suite, 1 Double Bed, Non Smoking (View)

9.8 out of 10
Exceptional
(6 reviews)

Highlights

Heating
Flat-screen TV
Separate bedroom
Hair dryer
Rainfall showerhead
Private bathroom
Electric kettle
Free bottled water
  • 186 sq ft
  • Sleeps 2
  • 1 Double Bed
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About the neighborhood

Located in Chester, Crabwall Manor & Spa, BW Signature Collection is near a train station. Storyhouse and Grosvenor Museum are cultural highlights, and some of the area's attractions include Chester Zoo and Chester Roman Gardens. Looking to enjoy an event or a game while in town? See what's happening at Chester Racecourse or Deva Stadium.
Map
Parkgate Road, Mollington, Chester, England, CH1 6NE

What's nearby

  • University of Chester - 3 min drive - 1.7 miles
  • Chester Zoo - 5 min drive - 2.7 miles
  • Chester City Walls - 5 min drive - 2.6 miles
  • Chester Cathedral - 6 min drive - 2.8 miles
  • Chester Racecourse - 6 min drive - 3.0 miles

Getting around

  • Bache Station - 3 min drive
  • Chester (CEG-Hawarden) - 39 min drive

Restaurants

  • ‪Bembe Café & Barbecue Terrace - ‬7 min drive
  • ‪Costa Coffee - ‬4 min drive
  • ‪Waggon & Horses - ‬5 min drive
  • ‪Tim Hortons - ‬3 min drive
  • ‪The Oakfield - ‬6 min drive

About this property

Crabwall Manor & Spa, BW Signature Collection

Hotel near Chester Zoo
At Crabwall Manor & Spa, BW Signature Collection, you can look forward to a terrace, a garden, and a fireplace in the lobby. Indulge in aromatherapy, a body wrap, and a facial at Espa, the onsite spa. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar and a health club.
Additional perks include:
  • An indoor pool along with sun loungers
  • Free self parking
  • Breakfast (surcharge), a vegetable garden, and smoke-free premises
  • Massage treatment rooms, luggage storage, and bicycle parking
  • Guest reviews speak highly of the helpful staff
Room features
All guestrooms at Crabwall Manor & Spa, BW Signature Collection offer comforts such as free WiFi and free bottled water. Guest reviews say good things about the clean rooms at the property.
More amenities include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with rainfall showers and free toiletries
  • Electric kettles, heating, and daily housekeeping

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily on-the-go breakfast available 7:00 AM to 10:00 AM for a fee: GBP 16.95 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Bicycle storage
  • Full-service spa
  • Health club
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Indoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Terrace
  • Vegetable garden

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Fireplace in lobby
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Cleaning products are eco-friendly
  • Desk
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 3 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 30 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for to-go breakfast: approximately GBP 16.95 per person
  • Pet fee: GBP 30 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses eco-friendly cleaning products
Safety features at this property include a smoke detector and window guards

We should mention

This property does not have elevators

Property is also known as

Crabwall Manor Hotel Chester
Crabwall Manor Hotel
Crabwall Manor Chester
Crabwall Manor
Crabwall Manor Hotel Spa
Crabwall Manor Hotel Spa
Crabwall Manor Spa BW Signature Collection
Crabwall Manor & Spa, BW Signature Collection Hotel
Crabwall Manor & Spa, BW Signature Collection Chester
Crabwall Manor & Spa, BW Signature Collection Hotel Chester

Frequently asked questions

Does Crabwall Manor & Spa, BW Signature Collection have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Crabwall Manor & Spa, BW Signature Collection?

As of Oct 24, 2025, prices found for a 1-night stay for 2 adults at Crabwall Manor & Spa, BW Signature Collection on Nov 9, 2025 start from $78.97, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Crabwall Manor & Spa, BW Signature Collection pet-friendly?

Yes, dogs are allowed at this property. There's a fee of GBP 30 per pet, per night. Service animals are exempt from fees.

How much is parking at Crabwall Manor & Spa, BW Signature Collection?

Self parking is free at this property.

What time is check-in at Crabwall Manor & Spa, BW Signature Collection?

Check-in begins at 3 PM. After-hours check-in is not available.

What time is check-out at Crabwall Manor & Spa, BW Signature Collection?

Check-out is at 11 AM.

Where is Crabwall Manor & Spa, BW Signature Collection located?

Situated in Chester, this spa hotel is 1.5 mi (2.5 km) from University of Chester and 2 mi (3.2 km) from Chester Zoo. Countess of Chester Hospital and Chester City Walls are also within 3 mi (5 km).

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Crabwall Manor & Spa, BW Signature Collection Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 420 out of 961 reviews
Rating 8 - Good. 293 out of 961 reviews
Rating 6 - Okay. 149 out of 961 reviews
Rating 4 - Poor. 71 out of 961 reviews
Rating 2 - Terrible. 28 out of 961 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for a few days R & R
Stayed 4 nights in Sep 2025

8/10 Good

William

Liked: Cleanliness, staff & service, amenities
Clean, LOVELY POOL.
Stayed 2 nights in Sep 2025

8/10 Good

Moira

Liked: Staff & service, amenities, property conditions & facilities
This grandiose, toy fort like, building, stated in the doomsday book, is greatly placed for RHS Bridgewater, Chester cathedral and Chester zoo alike!
Toy fort
Cathedral
RHS Bridgewater
Stayed 1 night in Sep 2025

6/10 Okay

Steven

Liked: Cleanliness, property conditions & facilities
The hotel/health spa was well maintained and clean. The staff seemed stressed which reflected in the approach to guests. The unfortunately was right next to a fire door to the corridor to where our room was, it banged all night with other guests that where shouting and letting the fire door dang shut. So a good night's sleep didn't happen.
Stayed 1 night in Oct 2025

10/10 Excellent

Dave

Liked: Cleanliness, staff & service, property conditions & facilities
Did not have breakfast
Stayed 1 night in Oct 2025

6/10 Okay

Henry

Disliked: Amenities
The bar had NO Scotch Whisky! Only Irish and American whiskey!
Stayed 1 night in Oct 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely trip with good dining options
Stayed 1 night in May 2025

10/10 Excellent

Carla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Beautiful hotel, comfortable bed, friendly staff. And good price
Stayed 1 night in Jun 2025

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel.

Lovely hotel. Beautiful setting and grounds. Nice large room nicely decorated. Well situated to get to Chester or the Wirral. Would highly recommend this hotel.
Stayed 3 nights in Jun 2025

8/10 Good

John

Liked: Staff & service, room comfort
Good place to stay for a business trip.
Stayed 1 night in May 2025

10/10 Excellent

John

Liked: Cleanliness, property conditions & facilities, room comfort

Clean , Calm , Comfortable

Nice peaceful atmosphere - Perfect for a relaxing evening after a long days work
Stayed 2 nights in Jul 2025

4/10 Poor

Jonathan

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Nice venue, gym a little tired but I understand new equipment is on its way. Service in the restaurant and bar was poor. Multiple people waiting 15+mins to pay for their meal or order drinks. I gave up waiting and went to the bar. I was kept up till midnight by a group socialising under my room. Then building work began at about 1am in the room below mine. Impossible to sleep through so went to reception ask for it to stop or to be moved to a different room. This was not an option so I went and asked the workmen to stop. I will not be back.
Stayed 1 night in Oct 2025

10/10 Excellent

Caitlyn

Liked: Amenities
Beautiful hotel, only disappointment was that the jacuzzi was out of order
Stayed 2 nights in Jul 2025

10/10 Excellent

Giorgo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First time visiting and it was amazing. Definitely we are visiting again!! Stuff was amazing and helpful and food was great!!!
Stayed 1 night in May 2025

4/10 Poor

Hugh

Disliked: Cleanliness, amenities, property conditions & facilities
This hotel needs serious refurbishment. Hallway and breakfast room carpets stained and grubby. Mouldy sealant in shower cubicle. Paint on curtains. Loose door handles. Rubbish bin had coffee stains on outside. Holes in furniture fabric. Bed was comfortable and hotel relatively quiet
Stayed 1 night in Sep 2025

8/10 Good

Simon

Liked: Cleanliness, staff & service, amenities
Stayed at the hotel for a wedding, good location and convenient for Chester.
Stayed 2 nights in Mar 2025

8/10 Good

Wendy

Liked: Cleanliness, property conditions & facilities, room comfort

Nice place but left hungry

Great room , lovely bathroom . Great reception staff. The one thing letting it down was food arrived at 7pm tired and were told all dining slots taken up by package guests . The bar menu was available..standard fare. Unfortunatley a very very lomg wait for a margeurita pizza and fish finger butty .
Stayed 1 night in Jul 2025

10/10 Excellent

Natasha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool, gym and spa. Nice quiet hotel in a beautiful location.
Stayed 1 night in Apr 2025

8/10 Good

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely stay overall, a few areas needed updating.

Lovely stay, clean and nice facilities. Some areas looked a bit dated, carpets old and worn. We had afternoon tea, it was delicious but all chairs were low and tables high, a bit mismatched. Overall a really lovely place just could do with some new carpets and some furniture renovations.
Stayed 1 night in Jul 2025

8/10 Good

Leon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Jun 2025

10/10 Excellent

Angharad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

lovely hotel

lovely pool and spa area nice food in hotel polite and helpful staff room service available until 9pm good wifi
Stayed 1 night in Feb 2025

10/10 Excellent

Harry

It was good
Stayed 1 night in May 2025

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent!
Stayed 1 night in Feb 2025

10/10 Excellent

Mariam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Service was great and in beauitful area spa looks great definitely stay again
Stayed 1 night in Dec 2024

10/10 Excellent

jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Excellent hotel wouldn't hesitate to return. Friendly staff,good food excellent service and a fantastic room great value.
Stayed 1 night in Dec 2024