Holiday Inn Express Hotel & Suites Chicago West-O'hare Arpt, an IHG Hotel

Photo gallery for Holiday Inn Express Hotel & Suites Chicago West-O'hare Arpt, an IHG Hotel

Primary image
Indoor pool
Indoor pool
Premium bedding, in-room safe, desk, blackout drapes
Premium bedding, in-room safe, desk, blackout drapes

Overview of Holiday Inn Express Hotel & Suites Chicago West-O'hare Arpt, an IHG Hotel

Holiday Inn Express Hotel & Suites Chicago West-O'hare Arpt, an IHG Hotel

2.5 star property

3.7/5 Good

Guests rated this property 3.8/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • Air conditioning
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing
Map
200 S Mannheim Road, Hillside, IL, 60162

Explore the area

  • Popular LocationDonald E. Stephens Convention Center18 min drive
  • AirportChicago, IL (ORD-O'Hare Intl.)21 min drive
  • Popular LocationUniversity of Illinois Chicago24 min drive
  • Popular LocationUnited Center25 min drive

Choose dates to view prices

About this area

Hillside

Located in Hillside, Holiday Inn Express Hotel & Suites Chicago West-O'hare Arpt, an IHG Hotel is in an area with good shopping. Rosemont Theatre and Madison Street Theatre are cultural highlights, and some of the area's attractions include Triton College Botanical Garden and Norridge Park District. Parkway Bank Park Entertainment District and Hamlin Park are also worth visiting. Spend some time exploring the area's activities, including golfing.

What's nearby

  • Stevenson Park - 4 min drive
  • York Woods County Forest Preserve - 5 min drive
  • Donald E. Stephens Convention Center - 18 min drive
  • University of Illinois Chicago - 24 min drive
  • United Center - 25 min drive

Getting around

  • Melrose Park Bellwood Station - 4 min drive
  • Harlem- Forest Park Station - 6 min drive
  • Chicago O'Hare Intl. Airport (ORD) - 21 min drive

About this property

Holiday Inn Express Hotel & Suites Chicago West-O'hare Arpt, an IHG Hotel

Hotel in Hillside with free breakfast and fitness center
This smoke-free hotel features an indoor pool, a fitness center, and a snack bar/deli. Free weekday breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, a meeting room, and dry cleaning are onsite.
Holiday Inn Express Hotel & Suites Chicago West-O'hare Arpt, an IHG Hotel offers 135 accommodations with safes and coffee/tea makers. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

Languages spoken

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Clean Promise (IHG)
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA) and Ecolab (3rd party expert - Global)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available weekdays 6:00 AM–10:00 AM

Things to do

  • Fitness center
  • Indoor pool

Family friendly

  • Indoor pool
  • Laundry facilities
  • Microwave
  • Refrigerator
  • Snack bar/deli

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Business services

  • Business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Entertainment

  • Cable channels
  • Flat-screen TV
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers (weekdays)
  • Iron/ironing board
  • Phone
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - midnight
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Holiday Inn Express Chicago West-O'hare Arpt Hillside
Holiday Inn Express Hotel Chicago West-O'hare Arpt Hillside
Holiday Inn Express Hotel Suites Chicago West O'hare Arpt

Frequently asked questions

Overall score and ratings

3.7

Good

Rating 5 - Excellent. 317 out of 985 reviews
5 - Excellent 32%
Rating 4 - Good. 313 out of 985 reviews
4 - Good 32%
Rating 3 - Okay. 142 out of 985 reviews
3 - Okay 14%
Rating 2 - Poor. 127 out of 985 reviews
2 - Poor 13%
Rating 1 - Terrible. 86 out of 985 reviews
1 - Terrible 9%

3.8/5

Cleanliness

3.9/5

Staff & service

3.1/5

Amenities

3.6/5

Property conditions & facilities

3.0/5

Eco-friendliness

4/5 Good

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities
.
Stayed 3 nights in Jun 2022

2/5 Poor

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The hotel was filthy.
Stayed 1 night in Jun 2022

3/5 Okay

Traveled with partner, Traveled with family
Liked: Cleanliness
Bad customer service from all female front desk staff. Never had any towels in are room and asked and still never got them. Hottub was being fixed.
Stayed 4 nights in Jun 2022

4/5 Good

Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Understaffed
Stayed 4 nights in Jun 2022

3/5 Okay

Traveled with family and small children, Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Staff was very friendly but negatives include… breakfast had multiple broken/unavailable items- our second day they moved start time from 6am to 8:30am so my family of 6 couldn’t eat before we checked out to catch our morning flight, they did not clean rooms between days, and the overall appearance wasn’t great with missing trim and peeled back wallpaper in places.
Stayed 2 nights in Jun 2022

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service
Stayed 2 nights in Jun 2022

2/5 Poor

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
No coffee and no breakfast on Sunday morning
Stayed 2 nights in Jun 2022

5/5 Excellent

Great
Stayed 2 nights in Jun 2022

3/5 Okay

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Location was good. Was under renovation and this was not notes at reservation. Indicated there was breakfast and there was none. Check in staff was customer service focused but checout staff was not.
Stayed 1 night in Jun 2022

2/5 Poor

Traveled with family and small children
Disliked: Amenities, property conditions & facilities
Glad the pool was working at least
Stayed 3 nights in May 2022