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Overview of Holiday Inn Express Hotel & Suites Chicago West-O'hare Arpt, an IHG Hotel

Photo gallery

Featured Image
Indoor pool
Indoor pool
Premium bedding, in-room safe, desk, blackout drapes
Premium bedding, in-room safe, desk, blackout drapes

Holiday Inn Express Hotel & Suites Chicago West-O'hare Arpt, an IHG Hotel

2.5 out of 5

3.9/5 Good

Guests rated this property 4.1/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • Free airport shuttle
  • Air conditioning

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment

Explore the area

    Popular LocationStevenson Park4 min drive
    Popular LocationYork Woods County Forest Preserve5 min drive
    Popular LocationOak Brook Golf Course6 min drive
    AirportChicago, IL (ORD-O'Hare Intl.)21 min drive

Choose dates to view prices

Standard Room

3.8/5 guest room rating
  • 330 sq ft
  • Sleeps 4
  • 1 King Bed OR 1 Queen Bed

Suite, 1 King Bed, Accessible, Non Smoking (MOBILITY)

  • 420 sq ft
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Non Smoking (LEISURE)

4.4/5 guest room rating
  • 330 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

No guest room rating
  • 330 sq ft
  • Sleeps 2
  • 1 King Bed

Deluxe Suite, 1 Twin Bed, Accessible, Non Smoking

  • Sleeps 6
  • 1 Twin Bed

Room, Accessible, Non Smoking (MOBILITY)

5/5 guest room rating
  • 330 sq ft
  • Sleeps 4
  • 2 Double Beds OR 2 Queen Beds

Room, 2 Queen Beds, Non Smoking

4.4/5 guest room rating
  • 320 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, Accessible, Non Smoking (Mobility, Roll-In Shower)

No guest room rating
  • 330 sq ft
  • Sleeps 4
  • 2 Double Beds OR 2 Queen Beds

Suite, 1 Bedroom, Non Smoking

3.7/5 guest room rating
  • 410 sq ft
  • Sleeps 6
  • 2 Queen Beds

Suite, 1 King Bed, Non Smoking

3.5/5 guest room rating
  • 420 sq ft
  • Sleeps 3
  • 1 King Bed

About this area

Hillside

Located in Hillside, Holiday Inn Express Hotel & Suites Chicago West-O'hare Arpt, an IHG Hotel is in an area with good shopping. Oakbrook Center Mall and Fashion Outlets of Chicago are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Douglas Park and Humboldt Park. Check out an event or a game at United Center, and consider making time for Brookfield Zoo, a top attraction not to be missed. Spend some time exploring the area's activities, including golfing.
Popular Location

What's nearby

  • Stevenson Park - 4 min drive
  • York Woods County Forest Preserve - 5 min drive
  • Oak Brook Golf Course - 6 min drive
  • Drury Lane Theater - 8 min drive
  • Brookfield Zoo - 13 min drive

Getting around

  • Melrose Park Bellwood Station - 4 min drive
  • Harlem- Forest Park Station - 6 min drive
  • Chicago O'Hare International Airport (ORD) - 21 min drive

Restaurants

  • IHOP — 3 min walk
  • Wingstop — 4 min walk
  • Emilio's Tapas Restraurant — 6 min walk
  • Priscilla's Ultimate Soulfood — 13 min walk
  • Chai Yo Thai Cuisine — 14 min walk

About this property

Holiday Inn Express Hotel & Suites Chicago West-O'hare Arpt, an IHG Hotel

Hotel in Hillside with free breakfast and free airport shuttle
Along with an indoor pool, this smoke-free hotel has a fitness center and a business center. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free airport shuttle. Other amenities include a meeting room, dry cleaning, and laundry facilities. All 135 rooms provide free WiFi and free wired Internet, flat-screen TVs with cable channels, and conveniences like refrigerators and microwaves. Premium bedding, coffee makers, and free weekday newspapers are among the other amenities available to guests.
Holiday Inn Express Hotel & Suites Chicago West-O'hare Arpt, an IHG Hotel offers 135 accommodations with safes and coffee/tea makers. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Clean Promise (IHG)
Follows industry cleaning and disinfection practices of Ecolab (3rd party expert - Global) and SafeStay (AHLA - USA)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Free 24-hour roundtrip airport shuttle
  • Free area shuttle

Food and drink

  • Free buffet breakfast

Things to do

  • Fitness center
  • Indoor pool

Family friendly

  • Dry cleaning service
  • Free area shuttle
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Refrigerator
  • Rollaway/extra beds (surcharge)

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Languages spoken

  • English

Business services

  • 1 meeting room
  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Hair dryer
  • Shower/tub combination
  • Towels

Entertainment

  • Cable channels
  • Flat-screen TV
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers (weekdays)
  • Iron/ironing board
  • Phone
  • Safe

Similar properties

Policies

Check-in

Check-in from 3:00 PM - midnight
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are available for USD 15.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Holiday Inn Express Chicago West-O'hare Arpt Hillside
Holiday Inn Express Hotel Chicago West-O'hare Arpt Hillside
Holiday Inn Express Hotel Suites Chicago West O'hare Arpt

Frequently asked questions

Can I cancel my reservation for free at Holiday Inn Express Hotel & Suites Chicago West-O'hare Arpt, an IHG Hotel and receive a full refund?
Yes, Holiday Inn Express Hotel & Suites Chicago West-O'hare Arpt, an IHG Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to Holiday Inn Express Hotel & Suites Chicago West-O'hare Arpt, an IHG Hotel cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Holiday Inn Express Hotel & Suites Chicago West-O'hare Arpt, an IHG Hotel?
As of Apr 19, 2021, prices found for a 1-night stay for 2 adults at Holiday Inn Express Hotel & Suites Chicago West-O'hare Arpt, an IHG Hotel on Apr 22, 2021 start from $89, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does Holiday Inn Express Hotel & Suites Chicago West-O'hare Arpt, an IHG Hotel have a pool?
Yes, this property has an indoor pool.
Is Holiday Inn Express Hotel & Suites Chicago West-O'hare Arpt, an IHG Hotel pet-friendly?
No, pets are not allowed at this property.
How much is parking at Holiday Inn Express Hotel & Suites Chicago West-O'hare Arpt, an IHG Hotel?
Self parking is free at this property.
What time is check-in at Holiday Inn Express Hotel & Suites Chicago West-O'hare Arpt, an IHG Hotel?
Check-in is from 3:00 PM - midnight. Late check-in is available during limited hours.
What time is check-out at Holiday Inn Express Hotel & Suites Chicago West-O'hare Arpt, an IHG Hotel?
Check-out is at 11 AM.
Does Holiday Inn Express Hotel & Suites Chicago West-O'hare Arpt, an IHG Hotel provide a shuttle to the airport?
Yes, there's a free airport shuttle.
Where is Holiday Inn Express Hotel & Suites Chicago West-O'hare Arpt, an IHG Hotel located?
Situated near the airport, this hotel is within 6 mi (10 km) of York Woods County Forest Preserve, Brookfield Zoo, and Oakbrook Center Mall. Oak Brook Golf Course and Madison Street Theatre are also within 6 mi (10 km).

Overall score and ratings

3.9

Good

Rating 5 - Excellent. 357 out of 991 reviews
5 - Excellent 36%
Rating 4 - Good. 375 out of 991 reviews
4 - Good 38%
Rating 3 - Okay. 131 out of 991 reviews
3 - Okay 13%
Rating 2 - Poor. 83 out of 991 reviews
2 - Poor 8%
Rating 1 - Terrible. 45 out of 991 reviews
1 - Terrible 5%

4.1/5

Cleanliness

4.1/5

Staff & service

3.5/5

Amenities

3.9/5

Property conditions & facilities

4/5 Good

Traveled with family
Liked: Cleanliness, staff & service
only had short overnight stay - no breakfast b/c of renovations and room smelled like smoke. sold out so no switches. Staff was very helpful
Stayed 1 night in Apr 2021

2/5 Poor

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
My room was not clean thoroughly and the bathroom shower head was looking as if ready to fall apart
Stayed 1 night in Apr 2021

3/5 Okay

Traveled with family and small children
Liked: Amenities
Disliked: Cleanliness, staff & service
The return on deposits are to long I stayed over the weekend and I still don’t have my deposit back
Stayed 1 night in Apr 2021

1/5 Terrible

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Smells horrible. Poorly staffed. Beds are sunken in. It took 30 mins to check in because no one was at the service desk. Would not recommend anyone stay there.
Stayed 1 night in Apr 2021

2/5 Poor

Traveled with family
Liked: Cleanliness, property conditions & facilities
Too many kids running around unsupervised... it was 3 in the morning and I couldn’t sleep because of all the noise in the hallways from the unsupervised kids.
Stayed 2 nights in Apr 2021

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