I decided to stay here because I was attending a 2 day symposium that was hosted in this hotel. Initially my stay started off well. Check in was a smooth process and the staff were polite. The 1st evening I ordered in room dining, the pasta that I had was very bland but since majority of the food businesses around there close at 6pm, I had no other option. I got a text from the front desk manager asking if I’d like to become a Hilton honors member, I agreed & the registration process easy through text.
The second day I attended a symposium in the meeting rooms. It’s odd that the wifi code that you get doesn’t work in the meeting rooms.
For lunch, I ordered a chicken quesadilla from the Elliot bar, that was also bland and the chicken was still pink, I sent it back and ordered a Cesar salad, it was okay. I got back to my room to send a few emails out and noticed gnats flying around.
I received a text from the front desk asking about my first night, and I told them about the gnats and food experience. Even though they were polite and followed up, they really didn’t address any of my concerns.
My 3rd day, I wake up to use the fitness center, I loved their equipment. But when I got back to the room my shower water ran cold. After running it for about 20 minutes, I contacted the front desk. They told me they would call me back after contacting the engineers and never did. I had to take a cold shower. Last day check out was smooth but nothing was done abt my experience.
