5/5 Excellent
Verified traveler
Traveled with family
Jul 21, 2021
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2021
Hilton Cleveland Downtown
Photo gallery for Hilton Cleveland Downtown
Overview of Hilton Cleveland Downtown
Hilton Cleveland Downtown
4.6/5 Wonderful
Guests rated this property 4.7/5 for cleanliness.
Popular amenities
- Pool
- Free WiFi
- Air conditioning
- Restaurant
- Gym
- Breakfast available
Cleaning and safety practices
- Cleaned with disinfectant
- Contactless check-in
- 48-hour vacancy between guest room stays
100 Lakeside Ave East, Cleveland, OH, 44114
Explore the area
- FirstEnergy Stadium7 min walk
- Rock and Roll Hall of Fame11 min walk
- Progressive Field19 min walk
- Cleveland, OH (CLE-Hopkins Intl.)16 min drive
Choose dates to view prices
About this area
Cleveland
Located in Cleveland, Hilton Cleveland Downtown is connected to the convention center. Rock and Roll Hall of Fame and Great Lakes Science Center are cultural highlights, and some of the area's popular attractions include Cleveland Arcade and Greater Cleveland Aquarium. Looking to enjoy an event or a game? See what's going on at FirstEnergy Stadium or Rocket Mortgage FieldHouse. Guests love the hotel's central location.
View in a map
What's nearby
- Huntington Convention Center of Cleveland - 2 min walk
- Cleveland Public Auditorium - 3 min walk
- FirstEnergy Stadium - 7 min walk
- Rock and Roll Hall of Fame - 11 min walk
- Progressive Field - 19 min walk
Getting around
- Cleveland Station - 12 min walk
- Tower City-Public Square Station - 12 min walk
- Cleveland Hopkins International Airport (CLE) - 16 min drive
Restaurants
- Karl's Inn of the Barristers — 4 min walk
- Barley House — 6 min walk
- Urban Farmer — 7 min walk
- XO — 7 min walk
- Blue Point Grille — 7 min walk
About this property
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of CleanStay (Hilton)
Social distancing
Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place
Safety measures
Personal protective equipment worn by staff
Temperature checks given to staff
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, and dinner
This information is provided by our partners.
Property amenities
Internet
- Available in all rooms: WiFi (USD 9.95 per night), Wired Internet (surcharge)
- Available in some public areas: Free WiFi and wired Internet
Parking and transportation
- Self parking on site (USD 30 per day; includes in/out privileges)
- Wheelchair-accessible parking available
- Height restrictions apply for onsite parking
Food and drink
- Buffet breakfast available for a fee 6:30 AM–10 AM on weekdays and 6:30 AM–noon on weekends: USD 21.00 for adults and USD 21 for children
- 1 restaurant and 2 coffee shops
- 3 bars/lounges
- Room service available
Things to do
- 24-hour fitness center
- Indoor pool
Family friendly
- Indoor pool
- Laundry facilities
- Refrigerator
- Snack bar/deli
Conveniences
- ATM/banking services
- Banquet hall
- Elevator
- Front-desk safe
- Gift shop/newsstand
- Newspapers in lobby
- Reception hall
Guest services
- 24-hour front desk
- Concierge services
- Daily housekeeping
- Dry cleaning service
- Laundry facilities
Languages spoken
- Bosnian
- English
- Spanish
- Vietnamese
Business services
- 24-hour business center
- Conference space (46000 square feet)
- Meeting rooms - 9
Outdoors
- Garden
Accessibility
- If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Accessible bathroom (select rooms)
- Assistive listening devices available
- Bathroom emergency pull cord
- Braille signage
- Grab bar near toilet
- In-room accessibility
- Low-height counter and sink
- Pool hoist on site
- Raised toilet seat
- Roll-in shower (select rooms)
- Stair-free path to entrance
- Well-lit path to entrance
- Wheelchair-accessible business center
- Wheelchair-accessible concierge desk
- Wheelchair-accessible fitness center
- Wheelchair-accessible lounge
- Wheelchair-accessible parking
- Wheelchair-accessible path of travel
- Wheelchair-accessible pool
- Wheelchair-accessible public washroom
- Wheelchair-accessible registration desk
- Wheelchair-accessible restaurant
More
- Smoke-free property
Room amenities
Bedroom
- Air conditioning
- Bed sheets
- Blackout drapes/curtains
- Premium bedding
Bathroom
- Bathrobes
- Bathtub or shower
- Free toiletries
- Hair dryer
- Towels
Entertainment
- Cable channels
- LCD TV
- Pay movies
- Premium channels
Food and drink
- Coffee/tea maker
- Refrigerator
More
- Connecting rooms available
- Desk
- Free newspapers (weekdays)
- Iron/ironing board
- Laptop-compatible safe
- Phone
Similar properties
See similar properties
Cleveland
Downtown Cleveland
Pool
Business friendly
4 star
Hotel
Guest rating 4.5+
Air conditioned
Policies
Check-in
Check-in from 4:00 PM - midnight
Late check-in subject to availability
Minimum check-in age - 21
Check-out
Check-out before 11 AM
Special check-in instructions
Front desk staff will greet guests on arrival
Renovations and closures
The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):
- Fitness facilities
Access methods
Staffed front desk
Pets
Pets not allowed (service animals welcome)
Service animals are exempt from fees
Children and extra beds
Children are welcome
Kids stay free! Up to 4 children 18 years old and younger stay free when using existing bedding
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Optional extras
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
- Fee for buffet breakfast: USD 21.00 for adults and USD 21 for children (approximately)
- Fee for in-room wireless Internet: USD 9.95 per night (rates may vary)
- Fee for in-room wired Internet: USD 9.95 per night (rates may vary)
- Self parking fee: USD 30 per day (in/out privileges)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Onsite parties or group events are strictly prohibited
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
We should mention
Up to 4 children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Parking height restrictions apply
Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)
Property is also known as
Hilton Cleveland Downtown Hotel
Hilton Cleveland Downtown
Hilton Cleveland
Hilton Cleveland Cleveland
Hilton Cleveland Downtown Hotel
Hilton Cleveland Downtown Cleveland
Hilton Cleveland Downtown Hotel Cleveland
Frequently asked questions
Overall score and ratings
4.6
Wonderful
4.7/5
Cleanliness
4.6/5
Staff & service
4.5/5
Amenities
4.7/5
Property conditions & facilities
5/5 Excellent
Verified traveler
Traveled with partner
Jul 21, 2021
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jul 2021
5/5 Excellent
Verified traveler
Traveled with family
Jul 20, 2021
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jul 2021
4/5 Good
Verified traveler
Traveled with family
Jul 19, 2021
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2021
3/5 Okay
Verified traveler
Traveled with family
Jul 18, 2021
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Jul 2021