Hilton Garden Inn Cleveland Downtown

Photo gallery for Hilton Garden Inn Cleveland Downtown

Primary image
Indoor pool
Desk, laptop workspace, blackout drapes, iron/ironing board
Desk, laptop workspace, blackout drapes, iron/ironing board
Desk, laptop workspace, blackout drapes, iron/ironing board

Overview of Hilton Garden Inn Cleveland Downtown

Hilton Garden Inn Cleveland Downtown

3.0 star property

3.9/5 Good

Guests rated this property 4.1/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Pet friendly
  • Air conditioning
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided
  • Personal protective equipment
Map
1100 Carnegie Ave, Cleveland, OH, 44115

Explore the area

  • Popular LocationProgressive Field4 min walk
  • Popular LocationRocket Mortgage FieldHouse8 min walk
  • Popular LocationTerminal Tower16 min walk
  • AirportCleveland, OH (CLE-Hopkins Intl.)14 min drive

Choose dates to view prices

About this area

Cleveland

Hilton Garden Inn Cleveland Downtown is located in Downtown Cleveland, a neighborhood in Cleveland, and is in the entertainment district. Rock and Roll Hall of Fame and Cleveland Museum of Art are cultural highlights, and travelers looking to shop may want to visit West Side Market. Looking to enjoy an event or a game? See what's going on at Progressive Field or Rocket Mortgage FieldHouse. Spend some time exploring the area's activities, including golfing. Guests appreciate the hotel's central location.

What's nearby

  • Progressive Field - 4 min walk
  • Rocket Mortgage FieldHouse - 8 min walk
  • East 4th Street - 11 min walk
  • Cleveland Arcade - 14 min walk
  • Terminal Tower - 16 min walk

Getting around

  • Cleveland Station - 6 min drive
  • Tower City-Public Square Station - 15 min walk
  • Cleveland Hopkins International Airport (CLE) - 14 min drive

Restaurants

  • Wilbert's - 7 min walk
  • Wild Eagle Saloon - 8 min walk
  • Winking Lizard Taverns - 8 min walk
  • City Tap - 8 min walk
  • Heinen's Downtown - 9 min walk

About this property

Hilton Garden Inn Cleveland Downtown

3-star Cleveland hotel in Downtown Cleveland, walk to Rocket Mortgage FieldHouse
This smoke-free hotel features an indoor pool, a restaurant, and a fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a 24-hour business center, and a spa tub are onsite.
Hilton Garden Inn Cleveland Downtown offers 240 accommodations with MP3 docking stations and coffee/tea makers. 43-inch LCD televisions come with premium cable channels and pay movies. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An indoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

Languages spoken

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of CleanStay (Hilton)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks available
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Self parking on site (USD 21.60 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Cooked-to-order breakfast available for a fee 6:00 AM–9:00 AM on weekdays and 7:00 AM–10:00 AM on weekends: USD 9.95-15.95 for adults and USD 5.95-8.95 for children
  • 1 restaurant
  • 1 bar

Restaurants on site

  • Garden Grille
  • Harvey's Sports Bar

Things to do

  • Fitness center
  • Indoor pool
  • Spa tub

Family friendly

  • Free cribs/infant beds
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Mini-fridge
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Ballroom
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Wedding services

Business services

  • 24-hour business center
  • Conference space (9328 square feet)

Outdoors

  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Handrails in stairways
  • In-room accessibility (select rooms)
  • Lever door handles
  • Pool hoist on site
  • Roll-in shower (select rooms)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Fireplace in lobby
  • Renovated entire property - July 2017
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Heating (climate-controlled)
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 43-inch LCD TV
  • Cable channels
  • MP3 dock
  • Pay movies
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone

Similar properties

See similar properties

Policies

Check-in

Check-in from 4:00 PM - 3:00 AM
Early check-in subject to availability
Express check-in
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 per room (up to 75 lbs)

Children and extra beds

Children are welcome
Kids stay free! Children 18 years old and younger stay free when using existing bedding
Rollaway/extra beds are available for USD 25.0 per night
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between USD 9.95 and USD 15.95 for adults, USD 5.95 and USD 8.95 for children (approximately)
  • Self parking fee: USD 21.60 per day (in/out privileges)
  • Pet fee: USD 50.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

Pool access available from noon to 10:00 PM
Children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Hilton Garden Inn Cleveland Downtown
Hilton Garden Inn Hotel Cleveland Downtown
Cleveland Hilton Garden Inn
Hilton Cleveland
Hilton Garden Inn Cleveland Downtown Hotel Cleveland
Hilton Garden Inn Cleveland Downtown Ohio
Hilton Garden Inn Cleveland Downtown Hotel
Hilton Cleveland Cleveland
Hilton Garden Inn Cleveland Downtown Hotel
Hilton Garden Inn Cleveland Downtown Cleveland
Hilton Garden Inn Cleveland Downtown Hotel Cleveland

Frequently asked questions

Overall score and ratings

3.9

Good

Rating 5 - Excellent. 392 out of 991 reviews
5 - Excellent 40%
Rating 4 - Good. 302 out of 991 reviews
4 - Good 30%
Rating 3 - Okay. 153 out of 991 reviews
3 - Okay 15%
Rating 2 - Poor. 90 out of 991 reviews
2 - Poor 9%
Rating 1 - Terrible. 54 out of 991 reviews
1 - Terrible 5%

4.1/5

Cleanliness

4.3/5

Staff & service

3.7/5

Amenities

3.9/5

Property conditions & facilities

3.8/5

Eco-friendliness

1/5 Terrible

Traveled with family
Liked: Cleanliness
Disliked: Staff & service
Close to ballpark. Stayed mutable days didn't clean room, had coffee maker but they only give one cup for the whole stay. Staff didn't tell us they had breakfast
Stayed 2 nights in Jun 2022

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for the baseball game. Lime bikes and scooters near by for quick transportation options. Close enough to bars and restaurants. Staff was friendly and the room was very clean.
Stayed 2 nights in Jun 2022

5/5 Excellent

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Nice hotel close to Progressive Field. Easy parking and check in. Nice suite
Stayed 1 night in Jun 2022

3/5 Okay

Traveled with partner
Liked: Cleanliness, staff & service
Close to ball game.
Stayed 1 night in Jun 2022

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I liked the free parking, staff friendliness, weekend breakfast, pantry. I did not like the surrounding location - looks unsafe to walk around.
Stayed 2 nights in Jun 2022

3/5 Okay

Traveled with family and small children
Liked: Cleanliness, staff & service
The location is great if you plan on going to a Guardians game. Unfortunately, our bed was uncomfortable and sagged in the center and the TV did not get good reception
Stayed 2 nights in Jun 2022

4/5 Good

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Hot tub had slimy film in it when the bubbles were running
Stayed 1 night in Jun 2022

3/5 Okay

Traveled with group
Liked: Staff & service
The staff was extremely friendly and was greeted as soon as we got in the door. We encountered other employees such as at bar pool area, housekeeping also very friendly and helpful. Now the downside: Carpet in room was disgusting not for the last time it was cleaned, They charge $10 for a cold breakfast which is what you get at other hotels as a free continental breakfast. At the rate of $270 a night plus parking I guess I do expect my feet not to stick to the carpet.
Stayed 2 nights in Jun 2022

4/5 Good

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was helpful. Hotel was nice. Parking and breakfast were extra cost.
Stayed 1 night in Jun 2022

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean, room smells good. Cheap and worth it
Stayed 2 nights in May 2022