“I have never been treated as poorly by any hotel desk in my life. I can understand the problem, but not the attitude. When we arrived, we extended our stay from 1 to 2 nights. He charged my credit card $150.10 for the additional night and $24.00 for the pet the first night. The second day after check-in, we were gon all day. When we returned, we could not get into our room. My wife went to the front desk and was told it was because we were to check out by 11:00. She told him I took care of it……
“No breakfast as stated. Went to lobby several times during window they stated they serve and nothing but fruit. Dirty rooms and hotel in general. Regret switch from our normal hotel”