Covington Castle Hotels

"I have been staying at this hotel since 2017 and it’s always amazing. The staff is so helpful and respectful. The place is always super clean. The breakfast is good. The bed very comfortable. "

"Well first day room not cleaned. No free breakfast as advertised. The best part is being RIPPED OFF 200 DOLLARS. SAID WE SMOKED IN ROOM!! WHAT a joke! Never again will we stay at any Hilton hotels! "

"Well managed. Clean. Attentive to guests. "

"A highlight of our stay was excellent staff. Amanda was very welcoming and helpful. Gwen and Nikie always provided a great breakfast and morning cheer. "

"Great place to stay. I have stayed here multiple times."

"The property looked well kept. The staff was really friendly. When entering the lobby, it smelled really nice and looked very clean except the carpet. The room that I stayed in was not good. The carpet was very dirty the furniture was very outdated and scratched up really bad. The nightstand lamp was rusted, and the shade was cracked up. The closet floor and the area beside the refrigerator needed to be vacuumed badly. The bed was clean and comfortable. I wanted to use an iron, but the one in the room didn't work and it was broken up. This is the third Hilton that I have stayed at that was not good. Hilton hotels seem to be going downhill. I have stayed in motels that were better than this hotel. this hotel mis in need of an upgrade really bad. I would not stay here again."

"Chip was great! This stay was last minute. By Grace, I was able to check into my room less than 30 minutes from booking the last available room at this location. Staff is very pleasant. Room was clean. When I requested towels, they were delivered while I was gone in a timely fashion. The best “touch” for me was the tv welcoming me with my name and by the time I entered the room, there was a text went for accommodation (amenities). I have NEVER experienced anything like this stay. I will definitely be returning there."

"The room was smelly like urine and there wert enough towels for a two night stay , kiddie toilet , and counter top had cracks, also there wasn’t a chair to sit in only a foot stool , I had to go to grocery to buy a candle and disinfectant spray to absorb the odor. "

"Hotels dot com website listed a $20 pet fee - reasonable-so I booked/paid for room then at the hotel found out there is also a $100 cleaning fee- bait and switch No complimentary coffee in lobby- food and beverage in hotel very expensive Front desk staff were great- very helpful"