Covington Castle Hotels

"From the moment we checked into the moment, we checked out the entire hotel was absolutely horrible checking in with a headache. They had two women there carrying on a conversation and there was three people in front of me instead of them splitting up and checking out separate people they’d rather carry on the conversation and only one person was working then we got to the room. It was dirty then in the morning the breakfast is not ready. It said made to order you had to sit and wait and then they told me to go get my money back because they didn’t have enough food. We’ll never stay here again."

"Didn't stay - took one look at the room and left. Expedia was great in getting me a refund."

"Arrived after midnight it was storming. Both young ladies were very attentive. The staff was over the top friendly and had great suggestions on places to eat and do. Bed was comfortable room smelled clean. Wish room had a microwave.. but that is the only thing that I missed. Would stay there again."

"The hotel needs an upgrade. While the hotel was practically empty.. I was put on the 3rd floor. The gentleman desk clerk the first night was excellent. Extremely helpful and addressed everyone with a smile. The second night. The woman desk clerk was rude.. never asked if I needed anything… my keys had to be reprogrammed and she made me feel like I was bothering her. Not to mention she parked in the handicap parking space closest to the door. No handicap sticker or plate. And it was a rainy night. The bed was clean but worn. Shower was clean but disorganized?"

"clean rooms"

"Staff very friendly and helpful. Clean hotel"

"Six ladies (over 65 years of age) met for a friend-cation! The property was beautiful with plenty of room for all, the kitchen was well stocked. Great place for family time, especially with children to use pool and playground area!"

"The staff was excellent."

"Everything was great"