Ratings based on 15 Verified Reviews

3.8 out of 5
3.8 Room cleanliness
4.2 Service & staff
4.0 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler from Riverside , CA

Posted Mar 24, 2020
The fridge was stocked nicely with breakfast items and plenty of liquid refreshments!
Comment from Hotel Management
Mar 24, 2020 by Phyllis Hall, Owner, Hotel Management
Stocking the fridge with breakfast items and drinks I feel it says "Welcome and relax here." Offering my prayers to you and be safe. Hopefully I will see you again.
4 out of 5
by A verified traveler

Posted Mar 9, 2020
Comment from Hotel Management
Mar 12, 2020 by Phyllis Hall, Owner, Hotel Management
Thank you for your visit. We really enjoyed having you and hope to see you soon to once again experience our sunshine, clear turquoise waters and white sand. My wish and prayers.
2 out of 5
by A verified traveler

Posted Mar 2, 2020
Comment from Hotel Management
Mar 3, 2020 by Phyllis Hall, Owner, Hotel Management
Thank for your response and looking forward to your return. You helped make this a VERY busy and enjoyable season.
4 out of 5
by A verified traveler from USVI

Posted Mar 2, 2020
Quiet and convenient to everything. Close to town, yet private.
Comment from Hotel Management
Mar 3, 2020 by Phyllis Hall, Owner, Hotel Management
Thank you for your kind remarks. The beaches are calling your name. Looking forward to seeing you again.
4 out of 5
by A verified traveler from Lake Tahoe

Posted Feb 29, 2020
Great location for Cruz Bay- we were walking and yes, the most direct route is a very steep hill. The bed was different than our Sleep Number- felt several springs!
Comment from Hotel Management
Feb 29, 2020 by Phyllis Hall, Owner, Hotel Management
Supermarkets, restaurants and churches are within walking distance. Will look into "Sleep Number Bed". Enjoyed meeting you both and hope to see you again.
5 out of 5
by A verified traveler

Posted Feb 27, 2020
Comment from Hotel Management
Feb 29, 2020 by Phyllis Hall, Owner, Hotel Management
Thank you. Loved meeting you and hopefully we will meet again.
5 out of 5
by A verified traveler from Detroit

Posted Feb 27, 2020
Host was very kind and approachable. She was immediately available for any questions/concerns. The housing was well maintained and clean
Comment from Hotel Management
Feb 27, 2020 by Phyllis Hall, Owner, Hotel Management
It was such a pleasure seeing you. Thank you for the kind remarks and I look forward to your next visit. See you then.
5 out of 5
by A verified traveler from Worcester

Posted Feb 15, 2020
The owner of the property is very accessible and helpful, the property is well maintained, clean and spacious. The location is close to all of the town amenities and the rates are very reasonable.
Comment from Hotel Management
Feb 17, 2020 by Phyllis Hall, Owner, Hotel Management
Thank you for your excellent review. I look forward to our next meeting :)
3 out of 5
by A verified traveler

Posted Jan 23, 2020
On top of steep climb. Beautiful resultant views. Basic room with worn amendities. Guests can sit in common area outside door. Otherwise just 1/4 mile to center of everything in nice quiet area ( roosters don’t count). Can park out front . Safe
Comment from Hotel Management
Jan 23, 2020 by Phyllis Hall, Owner, Hotel Management
St. John is volcanic (Dormant) in origin, which means there are lots of hills and "Million Dollar Views". My Mother Ethlyn Harthman Lindqvist Hall, who was born on St. John, named the guest house, "Hillcrest Guest House", because it's located on the "Crest" of the Hill". Many walk down easily and take a taxi back up or take their time walking back up. Top floor Lounge is a screened in porch with lots and lots of breezes. Roosters run wild; they belong to no one. Owner lives on site to make sure everything is okay.
5 out of 5
by A verified traveler

Posted Jan 20, 2020
Very lovely Host/Owner unique charm, plenty of outdoor spaces to enjoy, my particular room had a beautiful view. Bathroom could have been better.
Comment from Hotel Management
Jan 21, 2020 by Phyllis Hall, Owner, Hotel Management
Glad to hear you enjoyed yourself ! Each suite has it's own bathroom. When my parents built Hillcrest Guest House, only showers (No Tubs), along with a bathroom sink and toilet were installed. I believe this was done to mostly conserve rain water we collect in a cistern on a daily basis.