"El hotel muy bonito,habitaciones un poco reducidas, el agua caliente no salio en la noche y por la mañana mucho ruido de los trabajadores que hablan. La cama super comoda. Y buen concepto y muy amables"
"El hotel muy bonito,habitaciones un poco reducidas, el agua caliente no salio en la noche y por la mañana mucho ruido de los trabajadores que hablan. La cama super comoda. Y buen concepto y muy amables"
"No respetan la reservación previa, no les importa que exijas el cambio. Pagué por una suite y me estaban dando un cuarto chico, nada qué ver con lo solicitado.
Nunca dio la cara el gerente.
La habitación de arriba, sin energía eléctrica, sin servicio a las habitaciones, sin restaurante y sin estacionamiento.
"
"No respetan la reservación previa, no les importa que exijas el cambio. Pagué por una suite y me estaban dando un cuarto chico, nada qué ver con lo solicitado.
Nunca dio la cara el gerente.
La habitación de arriba, sin energía eléctrica, sin servicio a las habitaciones, sin restaurante y sin estacionamiento.
"
"Pésimo lugar lo deberían de cerrar
No tienen gente ,no había agua caliente ,no ponen aguas ni toallas suficientes ,sin teléfono demasiado ruidoso se oye todo de la calle
Sin estacionamiento y carísimo el cuarto que me dieron UN ASCO DE LUGAR "
"Pésimo lugar lo deberían de cerrar
No tienen gente ,no había agua caliente ,no ponen aguas ni toallas suficientes ,sin teléfono demasiado ruidoso se oye todo de la calle
Sin estacionamiento y carísimo el cuarto que me dieron UN ASCO DE LUGAR "
"Beautiful, colonial style building and the staff were friendly. One issue is that there’s no elevator, but the staff are willing to help take the luggage up the stairs. Two, the hotel faces the plaza, which is scenic, but picks up a lot of nighttime noise. If you are a light sleeper, this might not be the best place for you. Overall, I enjoyed my stay and would recommend."
"Beautiful, colonial style building and the staff were friendly. One issue is that there’s no elevator, but the staff are willing to help take the luggage up the stairs. Two, the hotel faces the plaza, which is scenic, but picks up a lot of nighttime noise. If you are a light sleeper, this might not be the best place for you. Overall, I enjoyed my stay and would recommend."
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Excellent place to be. Great food. Great restaurants nearby. The hotel was so nice. A Hacienda style design. The room was large and spacious. So comfortable and clean.
Excellent place to be. Great food. Great restaurants nearby. The hotel was so nice. A Hacienda style design. The room was large and spacious. So comfortable and clean.
Abraham
Reviewed October 19, 2026Reviewed October 19, 2026
What a beautiful old hotel with spacious rooms and great grounds. The pictures on the site are quite accurate. It was perfectly clean and the helpfulness of the staff was perfect. The day clerk speaks perfect English and at night he works in the restaurant to that is helpful. I read some reviews that panned the location as being in an "industrial" area. This is not in the city center but on a main - but not really busy - street about a mile from the city center. We walked it in about 30 minutes,...
What a beautiful old hotel with spacious rooms and great grounds. The pictures on the site are quite accurate. It was perfectly clean and the helpfulness of the staff was perfect. The day clerk speaks perfect English and at night he works in the restaurant to that is helpful. I read some reviews that panned the location as being in an "industrial" area. This is not in the city center but on a main - but not really busy - street about a mile from the city center. We walked it in about 30 minutes,...
We really enjoyed our stay at Villa Mercedes Palenque. The rooms were comfortable and the ambiance was quite pleasant. There were 10 of is in 4 rooms so not all rooms were in the same bungalow, but it was ok. We enjoyed the jungle sounds in the morning and had the fantastic opportunity of watching a flock of parrots chattering in a tree and even watched them fly around. Never knew how much noise they make!
That said, please keep in mind that you are in a rain forest and you may have a critter...
We really enjoyed our stay at Villa Mercedes Palenque. The rooms were comfortable and the ambiance was quite pleasant. There were 10 of is in 4 rooms so not all rooms were in the same bungalow, but it was ok. We enjoyed the jungle sounds in the morning and had the fantastic opportunity of watching a flock of parrots chattering in a tree and even watched them fly around. Never knew how much noise they make!
That said, please keep in mind that you are in a rain forest and you may have a critter...
Christine
Reviewed January 11, 2016Reviewed January 11, 2016