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“The pool was great and water temp was just right. There was a small swim up bar that we used as well. ”

“Had a wonderful vacation at the Mayan Princess. The room was super nice and the food was pretty good for buffet all inclusive. 13 days and didn't really get tired of the menu. The beach was very clean but very busy as expected. The reef was awesome with hours of snorkeling new areas. The one complaint about West Bay is that all the water taxis, dive boats, and tour boats were constantly driving around and many were 2-stroke outboards to the smell of gas and exhaust was sometimes pretty bad.”

“This hotel is phenomenal, I believe it’s the nicest property in West Bay and is located in front of one of the best snorkeling places on the island. The staff could not have been nicer and more accommodating. My only complaint is that despite the hotel’s air-conditioning working very well and keeping the hotel very cool, my room (430) had a strong, musty smell, as did the lobby of that floor and the hallway, so likely other rooms also suffer from this issue too. Hopefully the hotel will fix……

“Truly the most beautiful beach we saw during our entire time on the island. This private island is absolutely gorgeous. The beach alone makes it worth the visit. The rooms could use some updating, and the food felt more like filler food than anything memorable. That said, the drinks kept coming and the beach was easily the best we experienced anywhere on the island. If you want to avoid crowds and simply enjoy a stunning beach in a peaceful setting, this resort is a great……

“Staff were absolutely amazing and very supportive!! No complaints beautiful resort!!! We plan on coming back with the whole family.”

“We were there 2 weeks from March 23 to April 6, with breakfast included. it was our 3rd visit to the hotel over a 10 year period. Renovated rooms and pool looked great! Bathroom fixtures could have used an upgrade but other than that, everything was awesome! Room was super clean and done before 11 everyday. Great beds, great pillows and awesome linens. We found breakfast to be good and never felt like using the omelette station as the options on the buffet were varied and excellent! Lots of……

“Everything was clean. The rooms are super big. You definitely need to rent a car or order taxis to get around. The cheeseburger at Herby’s is really good. ”

“Si”

“I had about 4 nights here. Was in the "Siesta" room. The room was clean and had the nice wood smell. Has new microwave and fridge that provided to be useful. A/C worked well and restroom was spacious. I did not use the coffee machine with the $8 coffee bag because you can simply show up to breakfast and have that coffee with the breakfast coupons. Nice chairs outside the room. I would have liked an iron and a small ironing board to have fresher looking dinner clothes, but did not matter as much.……

“ARCA was great and cozy. The staff is amazing. The manager is even better, Probably beyond their control but a little less trees over the pool would make more appealing. But the food was delicious and the rooms were modern, chic and cozy. Love the aesthetics!”

“Nice and clean rooms and security staff in the property 27/7 ”

“Excellent location Great staff, loved it !!!!!”

“The place was excellent over all, the only thing that we did not find good was the food quality. The food quality was very poor. but over all place was beutyfull.”

“N/A didn’t use”

“Unbelievable experience! Bungalows over the water are amazing, The staff is friendly and accommodating. We are foodies and everything was absolutely delicious. A totally relaxing vacation. There was no stress booking activities. You can do as much or as little as you want. Snorkeling even right off the resort is world class. Swimming with a baby dolphin unforgettable. Night snorkeling, island party on Wed evening - do not miss. Highly recommend resort. We will be back. ”

“muy Buena”

“Perfect experience ”

“Estuvo todo muy bonito ”

“This is my second time to this hotel. The first time was 7 years ago and it was very good. But this time it was very bad, no internet, no cell phone signal. Also, you could cook in the apartment before, but now there is nothing, the kitchen is just for decoration.”

“Breakfast was fresh daily. Staff were friendly and engaging. Great location and the property is kept pristine. It is a nice get away from the busy beach area. Pool is beautiful and lights up so pretty at night and late closing makes for a great night swim. ”