兰开夏设有 SPA 水疗的度假村酒店

“We had a lovely stay. The hotel is modern, clean and well presented, and the restaurant, bar and breakfast teams were absolutely fantastic — friendly, welcoming and a real credit to the hotel. Unfortunately, our check-in experience was disappointing. Despite booking a luxury double room, we were initially allocated an accessible room. When we queried this and showed our booking confirmation, which clearly confirmed the room we had reserved, both reception staff and the manager suggested the……

“A very helpful and nice staff at the reception.”

“Easy parking at the front of the hotel, friendly welcome. Loved that the check in was after 2pm! Room was an Exec Patio king which was on the ground floor of the new wing, overlooking the front. Very clean, with toiletries, iron ironing board, coffee machine, kettle, simple but good storage for a couple of nights stay. Shelving for own toiletries in bathroom and great mirrors/lighting. Hairdryer, smart tv. Comfortable bed and pillows, usb ports beside bed, blackout curtains, and patio door with……

“The room standards were not great, as the rooms appeared old by hotel standards. The heating systems were exposed, and a portable air conditioner had been added to the room, which did not give it the feel of a proper hotel room. The supposedly white dressing gowns provided were visibly used, although they had been washed. One of them was also very old and discoloured into brown, so I could not use it. On my first morning, I was also disappointed with the breakfast experience. Some food items……

“Very good hotel，great room n comfort， suitable for family”

“Excellent environment, helpful staff and really enjoyable”

“Wonderful hotel , wonderful staff”