搜索伦巴第酒店

“Very disappointing stay considering paying up to Euro 1500/ ++ per night F&B - 2 out of 3 restaurants are booked for event and not available to guest - Food quality is subpar (from breakfast to dinner) Spa - Spa is fully booked for the entire weekend (no slots reserved for in house guests), we asked during booking whether spa needs to be book ahead and was assured availability upon arrival - Heated pool temperature is lukewarm at most Room - Sound proof in bedroom is very poor, you can……

“at first, overwhelmed by the greetings from all the staffs in the lobby, too friendly or overwhelmed is subjective. what really threw us off was that as a five star hotel that emphasized on services, charging for bottled water was just ridiculous. this was the first five star hotel where we were charged for bottled water. besides, the brand they offered was the same as a FOUR STAR hotel nearby, and they gave out the water nonstop and fully complimentary!! DEFINITELY NOT WORTH THE PRICE. ”

“very beautiful hotel.also the town is very nice view.”

“Great location. Lake Lugano is exceptional. The pool is great. I only wish I had more time.”

“Overall an excellent hotel. Can’t ask for anything else.”

“Good location ”

“Nice ”

“Euro 180 is charged for private boat trip but no English speaking guide, no welcome drink or fruit basket in room considering 5 star and nearly 500 euro rate! Breakfast is good. Gym room is opened 9 or 10am, not designed for morning excercise purpose! Room reserved considered to be garden view but in actual, funny hotel back of house view! No show for one room, no consideration for partial refund or extend for future use- waste!”

“paying this price can stay more more better hotel. so disappointed”

“首先我們是3人入住，選擇尊尚3 人房間，有雙人床及一張梳化床。房間不算寬敞，最差是隔音，因為住在1 樓，左邊是電車聲音，另一邊又是汽車路。再加上其他住客在走廊談話就更加煩擾。其次浴室清潔一般，有一個長形掛毛巾架不乾淨，牆角有塵。我自己要用消毒濕紙巾抹乾淨才敢擺放毛巾。再者洗澡空間細，時常撞到手。最離譜是我們應該是雙人床雙人被，但有一天房間清潔員竟然換了一張單人被給我們。整體來講不算滿意，酒店需要跟進清潔問題。”