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“I had a flight cancellation that affected my stay at this property. Expedia contacted the property and ask them if they could modify my dates for future visit they declined.. ”

“The room is so dirty, the pool is so disgusting. The environment is so dirty 👎👎👎👎”

“Do not stay at this property. The photos are outdated and very misleading. Upon arrival, the building looked abandoned and unsettling. The room we were initially assigned was not safe or suitable for sleeping—there were many mosquitoes, and the bathroom was unsanitary. We requested a room transfer and were asked to pay additional money. Even after transferring, the new room still had mosquitoes. Both my child and I ended up with numerous mosquito bites. The staff also required a deposit to...

“Staff is good. Overall not too bad ”

“Before planning my trip to San Jose. I researched the best hotels in this town and this was the property which had the best reviews. However, there were a fee areas of our bathroom shower that needed attention (i.e., moldy and black caulkng around the shower door). Parking was sufficient and security satisfactory from my recent experience as a Balikbayan. Overall, the property is well maintained with courteous staff.”

“I'll never stay there again, For example, even though I had entered my address & other info online beforehand, however, I was made to write it all down again by hand at check-in, they also took a photo of my passport, I question how they manage personal info, ... ? There was no water bottle, & not even a cup, in the room, I ordered breakfast for 8 AM when I checked in but it arrived at 9 AM, ...”

“Yes there is a nice courtyard and the neighborhood where you can walk your dog ”

“Nice place. It is not in walking distance to any shops of places to eat. If that's okay, its a good area ”

“Staying in Casa Real is like staying at home. Friendly staff ready to attend you.”

“The place is cozy and the service/reception is warm. The amenities such as pool and jacuzzi is fully operational notwithstanding that I was the only guest at that time. The rates are value for money. Room features are outstanding. The entire place is spectacular and post-worthy over social platform X.”