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“The air conditioner is very noisy, and in the early mornong, 4 AM, the train passes by in front of the window, making it very noisy. Thankful, the hotel provided a pair of earplugs. It was really no useful.”

“The room smelled like weed. The floors needed vacuuming, the shower had hair and grime. There was a bracket left in the room from a previous visitor. When I asked for air freshener the staff said they did not have any. Upon checkout I noticed Lysol room spray in a laundry basket in the hallway. Trash in hallways and the exterior of the property. The breakfast was sadly just as disappointing. The only redeemable quality: quiet on a Sunday night and the bed was clean/ comfortable. If visiting……

“It was awful. Roaches everywhere”

“I was able to still check in after the worst experience of the days inn the customer service was great. The state was wonderful. Bear was comfortable felt like he was at home. It was very convenient for us. I appreciate you. I love the fact that you were willing to still check in at the late hour that I checked in, the guy was still helpful and friendly. I appreciate the stay at best Western. Thank you so much for asking my opinion. Keep doing what you’re doing and hiring.”