Duck Commander Tours

We were in town to check on some investments there. We've stayed at LaQuinta before, but it's been a long time. First I want to say we had no ice on the 4th floor, walked down to 3, then 2 nothing. Totally annoying. On the 2nd day, we get Rosalind at the front desk. What a lovely woman. A) she asked us if we were rewards members (we were not asked at checked in). We said yes, she found our account and shared there was an error on the phone number which made it difficult to find. But she found it and then gave us giftbags. B) She apologized for the ice, and there was an ice machine on the 1st floor so she filled a bag with ice for our convenience as we were heading to our room, Many thanks to Rosalind!!!!! What was disappointing is there was a motorcycle club that came in on Friday and they were in the parking lot playing loud music, revving their motors, socializing and more! I called the front desk at 1AM to complain and was told you are not the only one complaining. She says, I told them to be quiet, but I don't want to call the police on them and they won't comply. So you are going to tell me, that it's okay for the rest of us who paid for their rooms to lose sleep and just deal with it? We had to be up and out at 4:30AM for a 6AM flight. She must have called the police because at 2AM it went quiet. Well needless to say we didn't get adequate sleep. Your employees need to do better and advocate for the guests and for the hotel's reputation. Epic Fail!

My room was immaculate. The staff were very helpful! I was traveling alone, and felt safe and secure in my room. The shower was very small, but the room and the kitchen were large and spotless.