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"Clean spacious room with a very comfortable bed. The front desk staff needs to be friendly and professional. I requested a late check out due to my husband being ill. She didn’t ask why I needed extra time and hung up on me. That is poor customer service. I will definitely return, but good customer service is a must. The Alto restaurant on the 17th floor had delicious food and excellent customer service!"

"N/A"

"Yes"

"Front desk was very helpful. "

"The stay was nice "

"Room ceiling air vents thickly covered in dust. Otherwise, the staff encountered were outstanding."

"I had a great stay at the Hampton Inn in Orland Park, with clean and comfortable rooms. The staff were very friendly and made the check-in process quick and easy. I really enjoyed the complimentary breakfast, which had a good variety of fresh options. The location is convenient and close to shops and restaurants, making it a perfect choice for travelers."

"Parking was not free. They charged us $25 port day when it clearly started that parking was free when we booked the hotel"

"The rooms was dirty the staff is rude. They was sitting in front of me talking about how she call the police on a customer because she doesn’t argue with customers. Which that’s something that should be talked about in private. I wasn’t offer another room. The lady at the desk said I would be refunded.now I called to see where was my refund now she’s telling me I have to contact the 3rd party "