Search for Hammond Hotels $48

Checkin was difficult as they did not have a facility to take card card payments and required cash. Included in the payment was a provision for housekeeping services which did not occur during our stay. Receptionists did not have good knowledge of the facilities and we were left to discover where laundry facilities were located and how payment was made.

Much to our surprise, the hotel worker's union in Chicago was on strike...so every time we went in and out, we passed the striker's line...which was uncomfortable. This led to few staff at check-in, and even fewer at the lounge Friday evening. We were glad to have checked in at 9:30 pm as we saw the next day's guests waiting in a line that went through the 2nd floor lobby and down the stairs to the door. We later heard it was a two-hour process. In the bank of 3 elevators to our floor, only one seemed to work. At check-out time on Sunday we watched 4 elevators open and pass us as they were too full. Finally, a maintenance person took a bunch of us to their service elevator so we could leave! As this was a special trip for us, I was saddened to hear that the pool was closed, their specialty cocktails were unavailable and they had stopped providing room service as well. I hope hotel management will work with the union to create a better working environment!