“I would like to have given the Sidmouth Harbour Hotel 5 stars. However, I have only given it 4 stars because the main hotel description on Expedia is inaccurate. It says "this hotel sits directly on a pebble beach....". It does not. It is situated about 3 minutes walk from the beach, 75 feet above sea level on the adjacent hillside. I pointed this error out to the receptionist, who agreed the description is incorrect. But it has not been changed.
In all other respects, the hotel met our……
“Met by overwhelming smell of air freshener which was clearly meant to cover up something possibly fresh paint. Made it a bit difficult to sleep normally. Then shower collapsed into itself but too late in evening to get fixed. Could not shower in the morning and receptionist not remotely interested when we informed him. No hint of recompense for not having a basic requirement of any hotel. Unbelievably disappointing experience”
“Friendly welcome, offer a larger room as we were early, with superb views over the bay. Really close to beach, town and marina, but very quiet. Breakfast was self served and amazing choice and quality. Would definitely stay again.”
“A very disappointing stay.
We booked a deluxe sea view (with large bay window) double or twin room via Expedia. On arrival at the hotel we did not get the room we booked and paid for. According to Expedia’s description and photographs the room we were given was a STANDARD double room for SINGLE occupancy. As the hotel was fully booked we had to tolerate this very small room with four steps up to the bathroom and really not enough room for two people. The room in no way bore any resemblance to……
“Beautiful location. Ideally situated for the South West Coastal Path. Lovely pub atmosphere with a good restaurant. Local beer. Staff were helpful on site. Parking.
Room was cosy but had everything that you needed. Lovely shower.”