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"The stay was excellent. Everyone was nice. I’ll stay there again"

"Excellent proximity to shops/restaurants Safe, excellent parking"

"Good service, & good breakfast. "

"Their bath tub there’s some orange in the grout not clean properly, cub webs. The bed frame there’s dirt. Looks didn’t vacuum the carpet well. Dusty tv, table and lamps. Staff quite good. And then they let me pay 75US$ when we checked in they said they refund when we check out but they didn’t refund yet till now."

"Very good"

"All staff were friendly and efficient."

"Very clean room, polite and helpful staff, quick check-in process. Easy garage parking and optional valet services. In a good location downtown, but still far away enough from event spaces to not be too noisy at night. Have stayed here twice now when coming to Cleveland, always a good choice. "

"The service in the restaurant, Betts, was amazing. The check in was smooth. The accessories in the room were falling apart, i.e. trash can and tissue box holder chipping, outlets too loose to hold electric plug, usb ports not working. The worst part was the tv kept glitching while we were watching a very expensive movie we bought. The tv would just randomly and intermittently change channels and I would have to restart the tv and go back to the movie. "

"Everything was great including the staff. I really have no complaints and I think I definitely would stay here again. Next time I’m in Cleveland."