Hilton Garden Inn Syracuse

3.0 star property
Comfortable hotel with 24-hour fitness center and business center

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your current months are June, 2024 and July, 2024.
June 2024
July 2024

Photo gallery for Hilton Garden Inn Syracuse

Lounge
Indoor pool
Exterior
One king one bedroom whirlpool suite | Premium bedding, pillowtop beds, in-room safe, iron/ironing board
Daily cooked-to-order breakfast (USD 15.95 per person)
Reviews
8.6

Excellent

Popular amenities

  • PoolPoolPool
  • Breakfast availableBreakfast availableBreakfast available
  • Hot TubHot TubHot Tub
  • BarBarBar
  • Room serviceRoom serviceRoom service
  • Parking included

Explore the area

Map
6004 Fair Lakes Rd, East Syracuse, NY, 13057
  • Popular LocationSyracuse University11 min drive
  • Popular LocationDestiny USA11 min drive
  • Popular LocationCarrier Dome12 min drive

Most relevant reviews

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Room options

Two queen beds

9.8/10 Exceptional

Highlights

Air conditioning
Connecting rooms available
Kitchen
Refrigerator
LCD TV
Hypo-allergenic bedding
Premium bedding
Blackout drapes/curtains
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible

9.3/10 Wonderful

Highlights

Air conditioning
Connecting rooms available
Kitchen
Refrigerator
LCD TV
Hypo-allergenic bedding
Sofa bed
Pillowtop bed
  • Sleeps 2
  • 1 King Bed

One king one bedroom whirlpool suite

8.1/10 Very Good

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Kitchen
Refrigerator
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
  • Sleeps 3
  • 1 King Bed

One king bed junior suite

7.5/10 Good

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Kitchen
Refrigerator
LCD TV
Hypo-allergenic bedding
Sofa bed
  • Sleeps 3
  • 1 King Bed

Room, Accessible

Highlights

Air conditioning
Connecting rooms available
Kitchen
Refrigerator
LCD TV
Hypo-allergenic bedding
Premium bedding
Blackout drapes/curtains
  • Sleeps 4
  • 2 Double Beds

Accessible one king bed room

8.8/10 Excellent

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Kitchen
Refrigerator
LCD TV
Hypo-allergenic bedding
Sofa bed
  • Sleeps 2
  • 1 King Bed

One king bed

9.1/10 Wonderful

Highlights

Air conditioning
Connecting rooms available
Kitchen
Refrigerator
LCD TV
Hypo-allergenic bedding
Premium bedding
Blackout drapes/curtains
  • Sleeps 4
  • 1 King Bed

One king bed with sofabed

9.3/10 Wonderful

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Kitchen
Refrigerator
LCD TV
Hypo-allergenic bedding
Sofa bed
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Queen Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Kitchen
Refrigerator
LCD TV
Hypo-allergenic bedding
Sofa bed
Pillowtop bed
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed (With Drinks-Snacks)

Highlights

Air conditioning
Connecting rooms available
Kitchen
Refrigerator
LCD TV
Hypo-allergenic bedding
Sofa bed
Pillowtop bed
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Kitchen
Refrigerator
LCD TV
Hypo-allergenic bedding
Sofa bed
Pillowtop bed
  • Sleeps 4
  • 1 King Bed

Similar properties

About the neighborhood

East Syracuse

Located in East Syracuse, Hilton Garden Inn Syracuse is near the airport and near a train station. Erie Canal Museum and The Oncenter are cultural highlights, and travelers looking to shop may want to visit Destiny USA. Check out an event or a game at Carrier Dome, and consider making time for Rosamond Gifford Zoo, a top attraction not to be missed. Spend some time exploring the area's activities, including golfing.

What's nearby

  • The Oncenter - 10 min drive
  • Landmark Theatre - 10 min drive
  • Syracuse University - 11 min drive
  • Destiny USA - 11 min drive
  • Carrier Dome - 12 min drive

Getting around

  • Syracuse Regional Transportation Center - 13 min drive
  • Albany Intl. Airport (ALB) - 129 min drive

Restaurants

  • McDonald's - 3 min drive
  • Pizza Hut - 3 min drive
  • Taco Bell - 3 min drive
  • Burger King - 4 min drive
  • Wendy's - 4 min drive

About this property

Hilton Garden Inn Syracuse

Hotel near The Oncenter
Located close to Erie Canal Museum and Everson Museum of Art, Hilton Garden Inn Syracuse provides a grocery/convenience store, a garden, and dry cleaning/laundry services. For some rest and relaxation, visit the spa tub. The on-site restaurant, Wild Goose Pub, serves dinner. Free in-room WiFi is available to all guests, along with a fireplace in the lobby and a bar.
You'll also enjoy the following perks during your stay:
  • An indoor pool
  • Free self parking
  • Cooked-to-order breakfast (surcharge), express check-out, and express check-in
  • A banquet hall, a gift shop, and laundry services
  • Guest reviews say good things about the helpful staff
Room features
All 100 rooms boast comforts such as premium bedding and air conditioning, as well as thoughtful touches like free WiFi and safes. Guests reviews speak well of the clean rooms at the property.
More amenities include:
  • Hypo-allergenic bedding, pillowtop mattresses, and sofa beds
  • Bathrooms with bathtubs and hair dryers
  • LCD TVs with cable channels
  • Recycling, kitchens, and refrigerators

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 11:00 AM for a fee: USD 15.95 for adults and USD 10.95 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Wild Goose Pub

Things to do

  • 24-hour gym
  • Indoor pool
  • Spa tub

Family friendly

  • Grocery/convenience store
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • Outdoor furniture
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2002
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Fireplace in lobby
  • No plastic coffee stirrers
  • Reception hall
  • Rooftop garden
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Sofa bed

Bathroom

  • Bathtub
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste
  • Towels

Entertainment

  • LCD TV with digital channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Kitchen
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 1:00 AM
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions and smart lock details; front desk staff will greet guests on arrival
Prior to arrival, you must complete online registration via a secure link
Guests are required to download the property's Hilton Honors mobile app before check-in

Access methods

Staffed front desk, smart lock

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay, plus a deposit of USD 150.00 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 15.95 for adults and USD 10.95 for children
  • Pet deposit: USD 150.00 per stay
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Pool access available from 7:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Garden Inn Hotel Syracuse
Hilton Garden Inn Syracuse
Syracuse Hilton Garden Inn
East Syracuse Hilton
Hilton East Syracuse
Hilton Garden Inn Syracuse Hotel East Syracuse
Hilton Garden Inn Syracuse Hotel
Hilton Syracuse East Syracuse
Hilton Garden Inn Syracuse Hotel
Hilton Garden Inn Syracuse East Syracuse
Hilton Garden Inn Syracuse Hotel East Syracuse

Frequently asked questions

Does Hilton Garden Inn Syracuse have a pool?

Yes, this property has an indoor pool. Pool access is from 7:00 AM–10:00 PM.

How much does it cost to stay at Hilton Garden Inn Syracuse?

As of May 31, 2024, prices found for a 1-night stay for 2 adults at Hilton Garden Inn Syracuse on Jul 1, 2024 start from $127.5, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hilton Garden Inn Syracuse pet-friendly?

Yes, cats and dogs are allowed at this property. There's a deposit of USD 150.00 per stay and a fee of USD 50 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Hilton Garden Inn Syracuse?

Self parking is free at this property.

What time is check-in at Hilton Garden Inn Syracuse?

Check-in start time: 3 PM; Check-in end time: 1:00 AM.

What time is check-out at Hilton Garden Inn Syracuse?

Check-out is at noon.

Where is Hilton Garden Inn Syracuse located?

Situated near the airport, this hotel is within 9 mi (15 km) of Syracuse University, Destiny USA, and Erie Canal Museum. The Oncenter and Everson Museum of Art are also within 9 mi (15 km).

Reviews

8.6

Excellent

Rating 10 - Excellent. 468 out of 876 reviews" "
Rating 8 - Good. 277 out of 876 reviews" "
Rating 6 - Okay. 71 out of 876 reviews" "
Rating 4 - Poor. 39 out of 876 reviews" "
Rating 2 - Terrible. 21 out of 876 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.0/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jeff, Sunnyvale

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in May 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

8/10 Good

Erica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nicely appointed clean room. Comfortable.
Stayed 1 night in May 2024

6/10 Okay

Jane

Business traveler
Liked: Amenities
The property and room were clean and the staff was nice however, I called the front desk and asked for a new ironing board because the one in my room was broken and they never brought one. The bed seemed old and sagged in the middle. They had a breakfast "buffet" which lacked variety and charged $15 for what most other hotels offer for free. There are many other hotel options in this area for comparable price, I won't choose this one again.
Stayed 2 nights in Apr 2024

10/10 Excellent

Aiber

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unfortunately the only thing bad that I have to say is that breakfast was supposed to be included as complementary and it wasn’t. The receptionist said that unfortunately Expedia has the wrong information and that breakfast and dinner was not included in our package, but other than that everything was great.
Stayed 2 nights in May 2024

10/10 Excellent

Timothy, Sibley

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Apr 2024

10/10 Excellent

paul

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a real peaceful staycation
Stayed 1 night in Feb 2024

10/10 Excellent

Robin

Traveled with partner
Liked: Property conditions & facilities
Staff was friendly and the rooms were clean
Stayed 1 night in Apr 2024

4/10 Poor

Liane

Traveled with group, Traveled with family
Liked: Cleanliness, property conditions & facilities
Given the location (inside an old business park, across from train tracks), the price was not worth it. ESPECIALLY considering they do not clean rooms daily (every 3 days) nor do they offer even a cold continental breakfast. This was a clean equivalent to a Hampton Inn. No more. No less. Certainly NOT worth $364 per night on a non-holiday weekend.
Stayed 2 nights in Apr 2024

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was nice and friendly.
Stayed 1 night in Apr 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

shari

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Dottie

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were friendly. On site restaurant, food was good. On site bar with good variety of drinks. Although very limited on wine, selection. Rooms were clean. Did not use the pool or hot tub but they looked clean.
Stayed 2 nights in Mar 2024

6/10 Okay

Jacob

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
I was surprised that there wasn’t even a continental breakfast included. The breakfast they had however, for extra charge was very good.
Stayed 2 nights in Mar 2024

10/10 Excellent

Timothy, Sibley

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very helpful and professional and the food was amazing!!! We will definitely stay there again!!!
Stayed 1 night in Mar 2024

8/10 Good

Mary Teresa

Stayed 2 nights in Mar 2024

8/10 Good

Allison

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

4/10 Poor

Jerry

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The room was clean.. the hot tub was not hot. When I addressed this to the front desk, the response was much less than satisfactory. Draft beers in the “pub” were ridiculous in price. Food was minimal choices, and again were severely overpriced. Found a much better establishment a few minutes down the road. Will not be persuaded to stay there again
Stayed 1 night in Mar 2024

6/10 Okay

Hitesh

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Mar 2024

4/10 Poor

Joshua

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dark and dreary rooms. Bed was broken and wobbly. Would be fine if it wasn’t so expensive.

2/10 Terrible

Robert

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Needed to change dates of my booking. Took over an hr to get someone on the phone. Cost and additional $larger sum to change dates. And the person on the phone did not speak English. Terrible experience and will NEVER use Expedia again!
Stayed 1 night in Feb 2024

10/10 Excellent

Valia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel stay was absolutely perfect, and relaxing to get away and have some much-needed TLC.
Stayed 1 night in Feb 2024

10/10 Excellent

Timothy

Stayed 3 nights in Feb 2024

10/10 Excellent

Emily

Liked: Property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Alyssa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Employees are awesome and everything was great!
Stayed 1 night in Jan 2024

General hotel information

Reasons to Book
Room Cleanliness & Property Cleanliness
Check-In Time
3:00 PM
Check-Out Time
12:00 PM
Star Rating
3.0